Holiday Homes in Heartland

"The staff had trouble checking me in. Internet service didn't work. There was an ice bucket in my room, but when I inquired at the front desk, I was told the ice machine was broken. My room was missing a smoke detector, which I question whether the facility met fire requirements. My impression was it was an old facility lacking in updating and maintenance."

"Needs remodeling "

"It's an exceptionally well-maintained property with lots of history and class. Many pots of flowers surround the pool that overlooks a charming lake. "

"It was the smallest room I have ever stayed in. Queen size bed took up almost all of the space in the room alone. No night stand, folding chair for sitting. Free cable tv was a joke. Bed was not to comfortable, Pillows were a joke , about as good as a towel under my head. And with no live staff on site in office to assist me. Only a foreign country Kiosk!!! If my wife was with me, would have opened the door, turned around and asked the kiosk for my money back!! So unless you don’t really care about your accommodations and just an uncomfortable bed, to get some, and I mean some sleep!!! I don’t recommend!!"

"Only person was desk clerk. Room temp was fine."

"The young man at Check-in was so helpful and happy, a joy to meet upon arrival. There is no hot tub, but the place has been renovated and updated which was nice. Not all the breakfast appliances were working but it was good, their coffee is some of the best hotel coffee we've had! All in all, a very nice stay!"

"It fulfilled the basic needs. Mostly used by blue collar workers brought into the area on a temporary basis. The pool looked fine, but I didn’t use it. Lots of odor of marijuana on and around the property. "

"The absolute worst place I’ve ever stayed in. It was so bad, I didn’t even stay in the room. I had to leave. It’s in a terrible part of town, there were people doing drugs on the balcony in adjacent rooms. Homeless people in the parking lot and the area asking for money. There were cars parked in the parking with people actively using heroin. The room itself was disgusting and filthy. Sheets that clearly had not been cleaned from the last guests. Garbage in the bathroom and room. The floors were sticky and dirty. It smelled like marijuana and stale cigarettes. Customer service was no help at all. I asked them to refund me the remainder of my stay so I could find another hotel and they denied my request so I lost my money. Expedia was no help either. They offered me an insulting $25 in one key cash. This is the 3rd time this year that Expedia has refused to help or assist me with my stay. I’m thinking of never booking through them again. "

"Looks to be recently remodeled. Lovely Georgia White Marble walls in the main room. Rooms facing the street are a little loud."