- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude receptionist but other staff really friendly.
Check in staff, slightly rude - as this was a hotels.com booking I was informed that I would need to pay for the room upon checking in which surprised me. Normally this is a pre-authorisation on a credit card? Bar staff and check out staff in the amazing were the opposite and really friendly. Not a good first impression... Also as with other Hotels.com rooms - the room was on the opposite side of the hotel but this isn't something I mind as I like the extra steps!