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Reviews of Te Mata Lodge

5 out of 5
Te Mata Lodge
21 Porter Drive, Havelock North

Reviews

9.8

Exceptional

Rating 10 - Excellent. 186 out of 220 reviews" "
Rating 8 - Good. 30 out of 220 reviews" "
Rating 6 - Okay. 1 out of 220 reviews" "
Rating 4 - Poor. 2 out of 220 reviews" "
Rating 2 - Terrible. 1 out of 220 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Stayed 1 night in Apr 2024
Response from Te Mata Lodge Team on 30 Apr 2024
Hi Kris, I wanted to take a moment to express our sincere gratitude for your stay at Te Mata Lodge. It was our pleasure to have you as our guest, and we are delighted to hear that you had a comfortable and enjoyable experience. We truly appreciate your stay and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Raukura

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well worth the stay 5 star experience. Handy to shops, peaceful & comfortable. Highly recommend.
Stayed 3 nights in Mar 2024
Response from Te Mata Lodge on 9 Apr 2024
Thank you for choosing Te Mata Lodge. We truly appreciate your stay and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Hosts were very welcoming and friendly. Enjoyed our stay. Close to all amenities. Would recommend to stay.
Stayed 1 night in Feb 2024
Response from Te Mata Lodge Team on 9 Apr 2024
Hi Andrea, Thank you for choosing Te Mata Lodge. We truly appreciate your stay and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

PAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facillity
Stayed 2 nights in Feb 2024
Response from Fay on 11 Feb 2024
Hi Pam, It was our pleasure to have you as our guest. We are delighted to hear that you had a great stay during your time here. Your satisfaction is our top priority, and your feedback is invaluable in helping us maintain the high standards we set for ourselves.We truly appreciate your stay and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the proximity to the town and staff went out of their way to accomodate our needs, legends
Stayed 3 nights in Jan 2024
Response from Te Mata Lodge Team on 3 Feb 2024
Hi Paul, I wanted to take a moment to express our sincere gratitude for choosing to stay with us at Te Mata Lodge. It was our pleasure to have you as our guest, and we hope you had a comfortable and enjoyable stay with us.At Te Mata Lodge, we strive to provide exceptional service and a welcoming atmosphere for all our guests, and we are delighted to hear that you had a positive experience during your time here. Your satisfaction is our top priority, and your feedback is invaluable in helping us maintain the high standards we set for ourselves.Once again, thank you for choosing Te Mata Lodge. We truly appreciate your booking and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with a family. Everyone slept well and enjoyed the space. We will book again!
Stayed 1 night in Jan 2024
Response from Te Mata Lodge Team on 3 Feb 2024
Hi Michelle, I wanted to take a moment to express our sincere gratitude for choosing to stay with us at Te Mata Lodge. It was our pleasure to have you as our guest, and we hope you had a comfortable and enjoyable stay with us.At Te Mata Lodge, we strive to provide exceptional service and a welcoming atmosphere for all our guests, and we are delighted to hear that you had a positive experience during your time here. Your satisfaction is our top priority, and your feedback is invaluable in helping us maintain the high standards we set for ourselves.Once again, thank you for choosing Te Mata Lodge. We truly appreciate your booking and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in the heart of Havelock North. Walking distance to local shops, etc. Neat and clean rooms.
Stayed 8 nights in Jan 2024
Response from Te Mata Lodge Team on 3 Feb 2024
Hi Vivian, I wanted to take a moment to express our sincere gratitude for choosing to stay with us at Te Mata Lodge. It was our pleasure to have you as our guest, and we hope you had a comfortable and enjoyable stay with us.At Te Mata Lodge, we strive to provide exceptional service and a welcoming atmosphere for all our guests, and we are delighted to hear that you had a positive experience during your time here. Your satisfaction is our top priority, and your feedback is invaluable in helping us maintain the high standards we set for ourselves.Once again, thank you for choosing Te Mata Lodge. We truly appreciate your booking and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 3 night stay, super clean, lovely friendly hosts.
Stayed 3 nights in Dec 2023
Response from Te Mata Lodge Team on 3 Feb 2024
Hi Linda, I wanted to take a moment to express our sincere gratitude for choosing to stay with us at Te Mata Lodge. It was our pleasure to have you as our guest, and we hope you had a comfortable and enjoyable stay with us.At Te Mata Lodge, we strive to provide exceptional service and a welcoming atmosphere for all our guests, and we are delighted to hear that you had a positive experience during your time here. Your satisfaction is our top priority, and your feedback is invaluable in helping us maintain the high standards we set for ourselves.Once again, thank you for choosing Te Mata Lodge. We truly appreciate your booking and hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hospitality, we felt so welcome and they genuinely made every effort to make sure our stay was great.
Stayed 2 nights in Dec 2023
Response from Fay on 28 Dec 2023
Thanks David, we are thrilled to received your outstanding 5 out of 5 review! Your kind words mean a lot to us, and we genuinely appreciate your feedback. We look forward to the pleasure of welcoming you back for another wonderful stay.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and enthusiastic reception! Room was wonderful though didn’t take advantage of the hot tub. Did make use of the free tasting at Smith & Sheth, where the staff was fabulous, friendly and knowledgeable! Loved our tasting hostess!
Stayed 1 night in Nov 2023
Response from Te Mata Lodge Team on 25 Nov 2023
Thank you Sarah, we are thrilled to received your outstanding 5 out of 5 review. Your kind words mean a lot to us, and we genuinely appreciate your feedback. We look forward to the pleasure of welcoming you back for another wonderful stay.

10/10 Excellent

Nicki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff very welcoming and informative. Would stay again for sure.
Stayed 2 nights in Nov 2023
Response from Te Mata Lodge Team on 20 Nov 2023
Thank you Nicki, we are thrilled to received your outstanding 5 out of 5 review. Your kind words mean a lot to us, and we genuinely appreciate your feedback. We look forward to the pleasure of welcoming you back for another wonderful stay.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Te Mata Lodge Team on 9 Oct 2023
Thanks Graig for your review, we look forward to seeing you again at your next golf tournament.

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hosts and consistently high standards, we highly recommend this as a place to stay when you’re in the Bay!
Stayed 3 nights in Oct 2023
Response from Te Mata Lodge Team on 9 Oct 2023
Thank you Dean for your amazing review, we really appreciated it! We will share your kind words with the rest of hard working Te Mata Lodge team.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2023
Response from Te Mata Lodge on 24 Sept 2023
Thank you Kim for your amazing review. We look forward to seeing you again at your next visit to the bay.CheersFay

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly lady welcomed me to this motel.
Stayed 1 night in Jul 2023
Response from Saffron on 28 July 2023
HI John,Thank you for taking the time to review your recent stay and look forward to welcoming you again soon.

8/10 Good

Kimberley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and very friendly staff
Stayed 2 nights in Jun 2023
Response from Fay and Te Mata Lodge team on 21 June 2023
Thank you so much Kimberley for taking your time reviewed us! We're thrilled to know that you enjoyed your stay, and look forward to seeing you again at your next visit to the bay.Kindest regards

10/10 Excellent

Cecily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Quiet heat pump, spa bath, shower, lovely toiletries. Good bed & wardrobe. Very convenient.
Stayed 3 nights in May 2023
Response from Fay and Te Mata Lodge team on 31 May 2023
Thank you for taking your time reviewed us and rated us 5 out of 5 ! We're thrilled to know that you enjoyed your stay, and look forward to seeing you again at your next visit to the bay. Kindest regardsEdit

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable. Aircon was a bit noisy. Staff were friendly. Good value will definitely stay there again.
Stayed 1 night in May 2023
Response from Fay and Te Mata Lodge team on 31 May 2023
Thank you for taking your time reviewed us! We're thrilled to know that you enjoyed your stay, and look forward to seeing you again at your next visit to the bay. Kindest regards

10/10 Excellent

Janine

Stayed 1 night in May 2023
Response from Saffron and the Te Mata Lodge Team on 22 May 2023
Good morning,Thank you for taking the time to review your recent stay with us, we hope to welcome you back again.

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as you would expect. Clean, friendly hosts gpod bed spacious studio. Lovely spa bath.
Stayed 1 night in May 2023
Response from Fay and Te Mata Lodge team on 15 May 2023
Thank you Rose for taking your time reviewed us and rated us 10 out of 10! We're thrilled to know that you enjoyed your stay, and look forward to seeing you again at your next visit to the bay. Kindest regards

10/10 Excellent

Felicity

Stayed 1 night in May 2023
Response from Fay and Te Mata Lodge team on 15 May 2023
Thank you Felicity for taking your time reviewed us and rated us 10 out of 10! We're thrilled to know that you enjoyed your stay, and look forward to seeing you again at your next visit to the bay. Kindest regards

10/10 Excellent

CHRIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
m
Stayed 1 night in May 2023
Response from Saffron and the Te Mata Lodge Team on 21 May 2023
Thank you Chris for taking the time to review your recent stay.

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, property conditions & facilities
Property and room size was excellent. Clean and functional. Everything worked. Fay and cleaning staff very friendly and helpful. Good breakfast. Handy location.
Stayed 2 nights in May 2023
Response from Fay and Te Mata Lodge team on 6 May 2023
Hi John, thank you so much for your wonderful review!We are thrilled to hear that you enjoyed your stay with us. Your feedback is greatly appreciated and serves as motivation for our team to continue delivering the best possible experience for our guest. Enjoy the rest of your trip back home. Kindest regards

10/10 Excellent

Jeff

Stayed 2 nights in Apr 2023
Response from Saffron and the Te Mata Lodge Team on 21 May 2023
Thank you Jeff for taking the time to review your recent stay.

10/10 Excellent

Debbie

Stayed 2 nights in Apr 2023
Response from Saffron and the Te Mata Lodge Team on 21 May 2023
Thank you Debbie for taking the time to review your recent stay.

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Fay and Te Mata Lodge team on 6 May 2023
Thank you Michelle, we appreciate your review.

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Fay and Te Mata Lodge team on 15 May 2023
Thank you Michael for taking your time reviewed us, we really appreciate your review and look forward to seeing you again at your next visit to the bay. Kindest regards

10/10 Excellent

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Fay and Te Mata Lodge team on 7 Apr 2023
Thank you Duncan for your review. We really appreciate you taking your time sharing your experience for your stay. We look forward to seeing you again at your next visit to the bay.

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a coeliac sufferer it is difficult when in a different country to find safe dining options. The staff were extremely helpful with locating safe options for me. They also assisted when I thought I'd lost something & didn't complain when it was in my room the whole time! We will definitely be back, and I'm recommending this motel to everyone. this place has the highest standards and they maintain those standards daily.
Stayed 4 nights in Mar 2023
Response from Fay and Te Mata Lodge team on 5 Apr 2023
Dear Judy, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your staying with us.We take pride in providing exceptional service and ensuring that our guests have a comfortable and enjoyable stay. Your feedback is greatly appreciated and serves as motivation for our team to continue delivering the best possible experience for our guests. We look forward to seeing you again at your next visit back to Hawke's Bay.Thank you again for your kind words!Best,

10/10 Excellent

N

Stayed 1 night in Mar 2023
Response from Fay and Te Mata Lodge team on 2 Apr 2023
Hi there,We are delighted to hear that you had a pleasant stay with us at Te Mata Lodge.We really appreciate your feedback and hope to welcome you back soon.Kindest regards

10/10 Excellent

bertrand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Fay and Te Mata Lodge team on 2 Apr 2023
Hi there,We are delighted to hear that you had a pleasant stay with us at Te Mata Lodge.We really appreciate your feedback and hope to welcome you back soon.Kindest regards

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable and quiet
Great location within walking distance of any needs. Friendly helpful staff. Very nice room. Fastest internet of anywhere we've stayed in the past year. No issues. Quiet.
Stayed 2 nights in Mar 2023
Response from Fay and Te Mata Lodge team on 28 Mar 2023
Thank you Lynn. We really appreciate your review and rated us 10 out of 10.We look forward to seeing you again at your next visit to the bay.

10/10 Excellent

Cristy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and welcoming staff. Couldnt fault them. Had an issue with the air conditioning and it was delt with quickly and alternatives were supplied.
Stayed 2 nights in Feb 2023
Response from Fay and Te Mata Lodge team :) on 15 Feb 2023
Thank you Cristy for your amazing review. We look forward to seeing you again at your next visit to the bay.

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff accomidated late checkin without a problem. Contacted many times. Thank you we will be back
Response from Fay and Te Mata Lodge team :) on 15 Feb 2023
Thank you Stephen :)We look forward to seeing you at your next visit to the bay

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Fay and Te Mata Lodge team :) on 1 Feb 2023
Thank you Jodie for leaving us such a wonderful review. We are thrilled that you enjoyed your stay with us. We looking forward to seeing you again at your next visit to the bay.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Fay and Te Mata Lodge team :) on 10 Mar 2023
Hi Robert,Thank you for your review.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Te Mata Lodge Team on 20 Nov 2023
Thank you John, we are thrilled to received your outstanding 10 out of 10 review. Your kind words mean a lot to us, and we genuinely appreciate your feedback. We look forward to the pleasure of welcoming you back for another wonderful stay.

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Fay on 12 Dec 2022
Thank you Gavin for this amazing review. We are glad that you enjoyed your stay with us and we look forward to seeing you again at your next visit to the bay.

10/10 Excellent

Jo

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay could not have been better. Thank you!
Enjoyed our stay. Lovely room, comfortable bed, enjoyed indoor and outdoor seating. Staff go above and beyond to make you feel welcome and enjoy your time in the area. Highly recommend. Thank you for a great stay.
Stayed 3 nights in Nov 2022
Response from Fay on 25 Nov 2022
Hi Wendy, It was an absolute pleasure.Hope you enjoy the rest of your trip in NZ. We look forward to seeing you again at your next visit.

10/10 Excellent

Vance

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at Te Mata Lodge. We were made very welcome by the manager,she gave us lots of great advice on where to eat etc.
Stayed 3 nights in Nov 2022
Response from Fay on 13 Nov 2022
Hi Vance,We are incredibly grateful that you took the time out to leave us 5 out of 5 review. We look forward to seeing you again. Cheers

10/10 Excellent

Ropata

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic accommodation. Tidy, clwan, spacious rooms. Friendly kind staff. Have stayed here before, its definitely my go to when im in Havelock North.
Stayed 2 nights in Oct 2022
Response from Fay on 31 Oct 2022
Thanks Ropata, We look forward to seeing you again.

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Fay on 24 Oct 2022
Thanks J. We are incredibly grateful that you took the time out to leave us a 10 out of 10 review.We look forward to seeing you again at your next visit to the bay.

10/10 Excellent

Marie

Stayed 2 nights in Oct 2022
Response from Fay on 18 Oct 2022
Thanks Marie for your wonderful review. We look forward to seeing you again at your next visit to the bay.

10/10 Excellent

Mana

Stayed 1 night in Sep 2022
Response from Fay on 30 Sept 2022
Thank you Mana for rated us 10 out of 10. We look forward to seeing you again at your next visit to the bay :)

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Rooms were very nice, comfortable and clean. Walking distance to where we were attending a workshop.
Stayed 2 nights in Sep 2022
Response from Fay on 27 Sept 2022
Thanks Mike, we look forward to seeing you again at your next visit to the bay.

10/10 Excellent

Megan

Stayed 1 night in Sep 2022

8/10 Good

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to central
Stayed 1 night in Sep 2022
Response from Fay on 24 Sept 2022
Thanks Tina for your review.We look forward to seeing you again at your next visit to Hawke's Bay.Warm regards

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , quiet and close to the village
Stayed 2 nights in Sep 2022
Response from Fay on 21 Sept 2022
Thanks Susan for your review, we look forward to seeing you again at your next visit to the bay.

10/10 Excellent

Natalie

Stayed 2 nights in Sep 2022