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Reviews of Frimley Lodge Motel

2 out of 5
Frimley Lodge Motel
311 Pakowhai Road, Hastings

Reviews

8.0

Very good

Rating 10 - Excellent. 77 out of 268 reviews" "
Rating 8 - Good. 121 out of 268 reviews" "
Rating 6 - Okay. 48 out of 268 reviews" "
Rating 4 - Poor. 18 out of 268 reviews" "
Rating 2 - Terrible. 4 out of 268 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Gerard

Liked: Cleanliness, staff & service
old but ok!
The Frimley Lodge is an older motel with limited facilities, eg. luggage had to be placed on the floor, one single worn out chair only The Frimley has a pool though. The motel is on a main road, there is some traffic noise . Otherwise not a bad place to stay !
Stayed 2 nights in Apr 2021
Response from Frimley Lodge on 28 Apr 2021
Thank you for your feedback. We have workers on site (right now!) providing maintenance and upgrades. We do love the pool. We'll get a new chair :-)

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Really good value. Very clean.
Stayed 1 night in Apr 2021
Response from Frimley Lodge on 9 Apr 2021
Thank you for your review. We are glad you were pleased with your stay :-)

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & cheap for our weekend get away, friendly staff
Stayed 2 nights in Mar 2021
Response from Frimley Lodge on 1 Apr 2021
Thank you for your review. We look forward to seeing you again.

2/10 Terrible

Verified traveller

Travelled with partner
The property is probably fine. I will never know. Because Wotif screwed up on my booking, confirming a room when in fact none were available...
Stayed 1 night in Feb 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Had a proper fridge and cooker. Swimming pool right outside our door. Good price. - Even in a unit farthest from the road it was quite noisy. Needs modernising and regardless of price most people require a clean room. It wasn't clean.
Stayed 1 night in Feb 2021
Response from Frimley Lodge on 1 Apr 2021
Thank you for your feedback. Your concerns have been shared with staff to maintain high standards of care and cleanliness.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2021
Response from Frimley Lodge on 3 Apr 2021
Thank you for your review. Please contact us if you would like to share why you gave us a 3 out of 5

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2021
Response from Frimley Lodge on 3 Apr 2021
Thank you for your review.

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The motel was well positioned for our purposes. We were well received by the person on duty when we arrived. We were very grateful for the room as it was the last one available in that part of the city, seeing it was a public holiday weekend. However the room we experienced was not what we saw pictured on line - obviously a photo-shop job. The actual room was clean on the surfaces but dirty in the corners. Light shades were dirty. The bathroom window sill was rotten at both ends. There was no shower curtain. There was no tea towel to wipe dry the dishes - we were there for an evening meal and breakfast.. Overall, it was a very tired unit needing some loving attention.
Stayed 1 night in Feb 2021
Response from Frimley Lodge on 1 Apr 2021
Thank you for your feedback. The motel has changed ownership and maintenance is under way.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay at Frimley motel, it was relaxing. Room was nice, beds were comfortable. The extra fans provided in the rooms were wonderful as it was a very hot night. Only thing I would suggest would be information booklets in the rooms, for how to use tv, phone etc. also something to let us know that the pool is quiet deep. My kids got a bit of a fright when they couldn’t touch the bottom.
Stayed 1 night in Jan 2021

8/10 Good

Anonymous, New Zealand

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All Kids in a group loved pool. rooms were decent size, perfect location for doing most things in Hawkes Bay.
Stayed 1 night in Jan 2021

8/10 Good

Julie, Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was very obliging when we asked to check in early. Unfortunately we were located next to the pool and a group of people were having a bbq and drinking making noise till late. Then the guests staying on the other side of us were drinking and making alot of noise through to 5am. Needless to say we did not get any restful sleep and got up and left for our drive home at 7am
Stayed 1 night in Jan 2021

6/10 Okay

LORRAINE

Travelled with family
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great, very friendly staff, my daughter loved the pool, would recommend.
Stayed 4 nights in Jan 2021

4/10 Poor

Hayley

Disliked: Staff & service
Stayed 1 night in Jan 2021

8/10 Good

Shaun, Auckland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The kids just love the on site pool. Also the staff are nice and friendly. We really injoy our stay.
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

8/10 Good

Raquel, Chch

Liked: Cleanliness, staff & service, amenities
Reasonable price, clean, tidy, comfortable. Could use an upgrade in terms of shower head and towels. Would be nice if neighbours didn’t blast their music at 7am but otherwise good value
Stayed 1 night in Dec 2020

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As stated is basic type of Hotel but clean and could not really find any faults. Priced accordingly
Stayed 1 night in Nov 2020

8/10 Good

Neel, Hawera

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall good well presented but did not like the shower drainage also tv program was ghosted specially after prime onwards
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Mike, Wellington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a gem of a find. Good, clean rooms, decent facilities and friendly management. We ended up extending our original stay.
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Peter, Kamo, New Zealand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking. Good location close to shops, cafes, fast food outlets, petrol stations etc. Unsophisticated but clean, comfortable, plenty of hot water in shower, tea/coffee/instant hot choc provided together with basic crockery, utensils, a toaster and electric jug and microwave provided in room.
Stayed 1 night in Oct 2020

8/10 Good

Anton, Nelson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, handy location! Good price. All amenities you need.
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2020

6/10 Okay

Margaret, Tasman NZ

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointed with towels supplied, too worn so not useful for drying. Room very clean but needs maintenance done. External environment could do with a general tidy up.
Stayed 2 nights in Sep 2020

8/10 Good

Wendy, Invercargill, New Zealand

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and for us travelling quite a bit on this trip simple things like a toaster and microwave in the unit were excellent
Stayed 2 nights in Sep 2020

4/10 Poor

Pat, Hastings

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Never made beds,no fire extinguisher, no soap small milk carton for 2 days
Stayed 2 nights in Sep 2020
Response from gareth on 22 Sept 2020
Hi Pat I am sorry you did not have a good stay with us, covid restrictions say not to touch guest things so at the moment we dont make beds and at we supply some milk for coffee not 2 litres milk for your breakfast, you paid $40.00 each, the backpackers charge $30.00 each and you get nothing and share bathrooms and toilets and have bunk beds, so I think you got a good deal with us, thanks

8/10 Good

KnV, Auckland

Travelled with partner
Liked: Cleanliness, staff & service
A comfortable stay, and affordable. Friendly owner.
Stayed 3 nights in Aug 2020
Response from Gareth on 23 Sept 2020
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this motel on many occasions. It is always clean and well presented. Would not hesitate to use it again. Good price, good location.
Stayed 3 nights in Jul 2020
Response from Gareth on 23 Sept 2020
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
one night.
In need of a do up. Otherwise ok, no Sky TV.
Stayed 1 night in Jul 2020

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Elaine, Masterton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Manager was very helpful with helping us with directions around Hastings. A very enjoyable stay. Thank you Frimley Lodge Motel
Stayed 1 night in Jun 2020

8/10 Good

Zaine, Wellington

Price and location. Warm and comfortable. Had everything i needed.
Stayed 1 night in Jun 2020

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and cozy
Stayed 1 night in Jun 2020

8/10 Good

Jemimah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Sarah, Hastings

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Not sure sorry so yea was ok stay thow thsnk u....
Stayed 1 night in May 2020

8/10 Good

Maggie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location
Good location, friendly service, clean. Bed and couches terribly uncomfortable and towels are small, thin and rough.
Stayed 2 nights in May 2020

10/10 Excellent

Thea Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supportive and friendly
Very friendly. Highly recommended.
Stayed 2 nights in May 2020

8/10 Good

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town & comfortable. Limited cooking facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, clean and tidy. Great service. Will happily go back
Stayed 1 night in Mar 2020

6/10 Okay

Nigel P

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Thanks but..
Gentleman owner was super friendly & helpful. However the position of motel by two fairly busy roads, even during the night.... not helped by for us, a too soft & bouncy bed.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually a quiet place to sleep and catch up on paperwork. Normally all I see is contractors staying there. This time there appeared to be a few families. One wanted to sit outside and drink all night but were closed down at 10.30 but a lost kid woke us all up at 3.30 screaming for mum, seemed to go on for quite awhile. No doubt it will revert to normal the next time i stay.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, would stay here again for the next trip.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Very comfortable motel. .... linen could have been a bit better but worth the money... there was a bit of traffic noise in the morning.....
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, had everything you needed, not luxurious but we paid for a budget motel, reasonable level of cleanliness but some upgrading probably needed in a quiet period, nice pool and friendly host. We would sttay there again.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020