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"The room was spacious and clean and bathroom was nice and clean staff was nice and helpful air conditioning was wonderful "

"The change with the initial reservation caused some confusion despite communicating this to staff well in advance. When returning to the rooms after a long day we could not access them with new codes provided earlier in the day. Communication with staff after hours was extremely frustrating as foreigners as they were laughing and not helpful with providing efficient customer service. The emergency personnel were rude and took their time despite the cold weather conditions in the late hours of the night. There was no compensation for the inconvenience to guests."

"Very kind and wonderful staff, nice breakfast, very small bathrooms. If you are visiting Japan to see a loved one, be ready to pay extra for them to be able to enter the hotel room as a visitor. If you stay in a room by the fire exit expect a pretty large draft in the winter. You will be forced to leave your room after a day or so of putting up the “do not disturb” sign for them to clean your room. Be sure to keep the heater on when you leave the room otherwise you will feel like stepping into Antarctica when you come back. Overall my stay was very nice "

"Top notch all around but especially the onset and the dinner. "

"The room was spotless and the staff were extremely courteous. Definitely recommend "

"Definitely the property is showing it's age，but it is a good deal for the money asked for. On the information page saying it is described as a smoke free hotel, but it is in fact a free to smoke hotel. There is an ash tray in the room I stayed...... "

"We had an excellent stay at Etajimasou. We celebrated my parents' 70th birthday there, and Etajimasou and the staff made it so special from the check-in to check-out. There were a lot of attentions and details for everything we saw and experienced. We are very grateful."

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"AHGV5B594321b* We had the most peaceful, beautiful stay at Kenji's farm on Miyajima Island! First of all, incredible location. I can't imagine many other people would have a way to get to that side of the island, it was so remote. Ken was very kind and drove us to and from his farm, even stopping partway both times to show us beautiful views of the island. He also helped us pick some veggies for dinner and then we were left to enjoy the farm on our own. The house itself was beautiful and has had a lot of love poured into it by Ken. I would recommend anyone visiting Miyajima to stay here!"