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"T"

"Everything was great "

"Lovely clean very spacious room. Convenient for meeting friends and had good accessability facilities."

"The room was nice, a couple of biscuits with the tea and coffee would have been good. Also, more milk! Most staff were friendly and helpful. However, in the morning I wanted to buy a cup of coffee - not breakfast. And this seemed to present an enormous challenge! Reception staff said to just go through to the dining area but the first member of staff was flummoxed. Then the second member of staff wondered whether the coffee machine was on (!) A third member of staff took me over to the bar area where there was a coffee machine but then changed his mind and said he'd use the machine in the restaurant area. When I said okay, and that I'd take a seat he said, 'No, come with me.' All this, for a cup of coffee. In a good hotel. So, I said, 'Never mind,' and went across the square, where I bought a good cup of coffee from the Cafe Nero."

"Rooms very tired , carpets threadbare our room was freezing cold even the heated towel rail didn’t work "

"All good."

"Very good and great staff in reception "

"Clean room and very friendly staff- perfect for my needs, and very accessible."

"Thanks for the upgrade in our room, it was lovely! "