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"Lovely clean space , felt super relaxed had a great time"

"Room was a good size ,but tv was placed at the side of the bed ¬ on a arm so you couldn't move to a better position so really bad neck ache.nice size shower but no pressure.The breakfast was a buffet we were expecting a breakfast menu,felt a bit like a free breakfast in a well known chain!very disappointing.had a meal in the pickled sprout which was excellent, would definitely recommend going there for a meal."

"Lovely clean room. Very friendly staff. Breakfast lots to choose from. Excellent location. "

"Staff were friendly and courteous. The hotel and our room were clean, updated and in great condition. The only ding is that our room did not have a smart TV or other viewing options outside of local TV channels."

"Staff very amenable"

"Great location , easy parking and looks great inside after the renovation works."

"Air conditioning not working, toilet leaking, only 1 lift. Complained to reception who advised they couldn't help either contact Head Office or Hotel.com. apparently not the actual hotels problem!!!!!!"

"Had a great overnight stay. The smallest rooms ("Cozy Double") are still a good size, and with spa access from 7am - 9pm, great value. Friendly staff, clean room with lots of sun and a big bathroom with large walk-in shower, wonderful spa facilties, and very close to the town centre. Just a few snagging points to mention. * Car parking. I'm sure this has rocketed since we last visited in December. It costs £18 per day to park in the hotel car park - as a hotel guest! Sure, it might be more expensive in the town centre, but I am not a shopper - I am staying at the hotel. If you are coming by car, you'll need to factor in this significant and disproportionate cost. * Half of the channels on the TV didn't work. * Check-out time is 11am, and the key card will stop working at 11:01am. It costs £30/hour you stay over this. Fair enough perhaps, but bear it in mind if you lose track of time in the spa :) Great hotel. But don't forget to add £18/day to your costs!"

"Room was clean and adequate for 1 night stay. Bed comfortable and large even though expecting only a double. Pillows extremely firm as over filled - would have been nice to have 1 firm and 1 soft. Bathroom clean; however shower cubicle extremely small. I m glad we are not of a large size. The grouting needed a good clean. An impressive building with some lovely areas; however the old rugs on the floor are extremely tired- looking! A rather tired look throughout the hotel. Staff were very friendly, courteous and helpful."