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"We had an unpleasant experience when we sat in the tables outside of the restaurant. We sate down with our groceries from the market and she became very annoyed that we weren't allowed to sit there. I went to go look at the menu and wasn't sure if i wanted to eat there. She said we weren't allowed to be there. It was pretty rude. We weren't planning on eating there, but they don't give you grocery bags so we had a few things with us, since our flight left at 5am, however, we should be able to sit for a second, as paying guest, to make an informed decision. "

"The coffee machine didn’t work and didn't offer us any solution or compensation."

"Small rooms but very clean. Very helpful Staff! One block for Check Point Charlie and Hop on Hop Off Yellow line. Breakfast a littlevpriceh 20 Euro per person however they did allow free coffee. Would definately stay here again!"

"Stayed for a few nights, great location in Berlin, easily accessible U stop. Used the pool facilities and found the staff to be helpful. "

"Lovely room with a kettle, always a bonus ! Breakfast was very continental. Quite expensive so we only ate once. Nice lounge area with a small bar. "

"Hotel was decent. Coffee in the room was only decaf. "

"Would not recommend this hotel. Apart from the location, about 10 minutes walk to Alexanderplatz station where you can get metro/ train/trams all over for sightseeing. (Many other hotels in this area). Reception Staff are rude. Room was clean, but lacking the expected 4star - no iron. No fridge, no shower cap, no solid hand soap, towels were like old rags included a picture was appalled. Safe didn’t work had to report it twice before any maintenance came. Tv remote didn’t work most the time. (Battery problem) Would never return to this hotel. "

"Great location. Staff was great and very knowledgeable of the area. The food inside th e restaurant and outside restaurant was good. It great to see taxis available for your service if needed."

"Room was very noisy to outside traffic, shower door needed refitting as it swings open whilst showering. Bathroom radiator broken. No air-conditioning so window needed to be left open during the day to keep ambient temperature. Came home absolutely shattered. Beds were comfy and room clean. Traffic noise was mainly trams which run from 4am until 1am daily."