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"Room was clean, staff was great. Was a very good value."

"We did not stay and would really like our money back. The hotel said Expedia has to refund us. The room smelled AWFUL like pungent cinnamon and fish, and they were fully booked/claimed not other rooms. "

"Lovely historic hotel with a great location and all the amenities. Walking distances to so many restaurants, shops, the Shakespeare Theatre, and other attractions. Breakfast bar was delicious and had so many choices. Only downside was it was short staffed and there was a wait for a table. "

"Easy parking. Easy check in. Easy location. Dog friendly. Everything we needed."

"Breakfast bagels in the fuel on the go bags were hard as a brick. The room was clean and the staff were friendly. Parking was fine no issues. The shower was great no issues with pressure or the water getting cold. My biggest suggestion would be to have a heated indoor pool. It’s nice having an indoor pool but it suck if it feels like an outdoor pool. "

"Very friendly staff! Loved sitting on the back porch watching the sun rise. "

"The property was disappointing and overpriced. We paid $500 just for the stay, with no housekeeping included. The freezer was leaking, and the toilet had a strong, unpleasant odor similar to a public restroom. The water park was very small, yet cost $350 for four tickets, and it was extremely overcrowded. Overall, the experience turned into a nightmare"

"Great location.Staff nice . Restaurant in need of management. Unfortunate poor service. Will stay at the Madison whenever in Harrisonburg."

"I loved everything about this place 10/10 "