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"Very traditional onsen hotel. Worth the visit, staff was great, food was great."

"Very boring"

"a nice place to stay"

"We stayed in Room 杉 on with a private open-air bath on April 15, and this was our second time visiting this property—our last stay was about 8 years ago. It was such a joy to return. The room was spacious, spotless, and very comfortable. Both meals were absolutely delicious, with the clams being a definite highlight! We also noticed some thoughtful upgrades since our last visit, like the addition of remote-controlled lighting and TV, as well as extra blinds around the private bath area for added privacy. The staff were incredibly warm and welcoming throughout our stay. We arrived on a rainy day, and they kindly arranged to pick us up near the bus station, which we really appreciated. It was also a lovely touch that they offer complimentary drinks and snacks in the lobby. On top of that, we received a gift card with our booking, which we enjoyed using at the gift shop. Overall, it was a wonderful experience, and we would highly recommend this hotel. We’re already looking forward to hopefully returning again in the near future."

"Spa was great. Staff was very hospitable "

"Nice staffs"

"Rooms are clean and the staff are amazing. An improved air conditioner for the room would be nice as it got very warm in the room at times. We loved the connected grocery store and shopping center connected to the Hotel."

"部屋と温泉は良かったです。"

"I loved the room. It had great amenities and a giant TV. The room service was extremely reasonable and tasty."