Hanover Beach Colony Hotels, Carlsbad

"Breakfast package with Room is very convenient "

"The gentleman at the front desk when we checked in was super nice! Great customer service! We were there for 2 days and did not want to leave!"

"Staff was nice, however not knowledgeable on amenitie availability "

"The staff for hotel front desk wan not cooperative "

"The pool was in renovation. There was a construction going on , they start the work at 6 am which I think should be post pon u ti"

"Good third party deal however there was no reference to the construction going on ( be advised it will last 17 months as of 3/23/26)so for 500/Night getting woken up at 7 am by a drill sucked. The concierge did mention the construction work when we got there but this is after booking and paying for the room.The walls seem to be be fairly thin … our next door neighbors had a new born.. I understand having newborns ..but for 500/night the walls were as thin as a motel 6s! The room was clean and inviting the bathroom was very nice and modern. The view and location just across the Jolla cove is definitely what you are paying for. Parking is very hard to get and their valet parking does not accommodate big vehicles."

"Terrible staff with drug users everywhere. Marijuana smokers evidently homeless right outside the office to the left every day & every night. "

"Nice lobby but the rooms need updating, I was a little sad they didn’t offer early check in, We had to wait a little after 4pm to get our room, but one lady at the front desk was really nice and polite aware of the situation, at the end it was worth it to enjoy the ocean view. "

"Clean and pet friendly "