Located in Hanoi, Apartment with residence is in the city centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Goethe-Institut Hanoi and Hanoi Botanical Garden are also worth visiting. Visit our Hanoi travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Apartment with residence
Valet parking and free Wi-Fi in public areas are available at this apartment building. Each apartment features a kitchen with a fridge and a stovetop, plus an all-in-one washing machine and dryer and an LCD TV with satellite channels. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a furnished balcony. Housekeeping is available on request.
Apartment with residence offers 20 air-conditioned accommodations with all-in-one washer/dryers and complimentary bottles of water. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 45-inch LCD televisions come with premium satellite channels. Additionally, rooms include rice cookers and a hairdryer. Microwaves, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.
24-hour return airport shuttle at scheduled times and on request for a surcharge
Secured, covered valet parking on site (VND 150,000 per night)
Limited on-site valet parking
Family friendly
Children stay free (see details)
Kitchen
Cleaning supplies
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Hob
Microwave
Paper towels
Rice cooker
Dining
Wet bar
Bedrooms
Hypo-allergenic bedding
Bathroom
Bidet
Designer toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Living spaces
Separate dining area
Separate sitting area
Entertainment
45-inch LCD TV with premium satellite channels
Outdoor areas
Furnished balcony
Laundry
All-in-one washer/dryer
Laundry detergent
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Area rug in room
No lift
Designated smoking areas
Services and conveniences
Blackout drapes
Change of towels on request
Free bottled water
Housekeeping (on request) (for a fee)
Iron/ironing board
Location highlights
In a business district
In the city centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
20 units
3 buildings
40 floors
Cleaning products are eco-friendly
Housekeeping (on request)
Soundproofing
Towels (changed on request)
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Optional extras
Airport shuttle fee: VND 360000 per vehicle (one-way, maximum occupancy 3)
Valet parking fee: VND 150000 per night
Cleaning/housekeeping/linen fee: VND 150000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Apartment with residence Hanoi
Apartment with residence Apartment
Apartment with residence Apartment Hanoi
Frequently asked questions
Is Apartment with residence pet-friendly?
No, pets are not allowed at this property.
How much is parking at Apartment with residence?
Valet parking is available for VND 150000 per night.
What time is check-in at Apartment with residence?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM.
What time is check-out at Apartment with residence?
Checkout is at noon.
Does Apartment with residence provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of VND 360000 per vehicle applies.
Where is Apartment with residence located?
Located in Ba Dinh, this apartment building is within 1 mi (2 km) of Vincom Center Metropolis and West Lake. Hoan Kiem Lake is 2.6 mi (4.2 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Apartment with residence Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
10
Amenities
Rating 10 - Excellent. 2 out of 4 reviews
10 - Excellent
2
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 4 reviews
2 - Terrible
2
Reviews
10/10 Excellent
Thai Duong
11 Sept 2024
Liked: Cleanliness, amenities, room comfort, communication
All the staff were very welcoming and I can feel that they are genuinely concerned and care for each guests. It’s our first time staying in this apartment and definitely won’t be the last!
Thai Duong
Stayed 1 night in Sep 2024
10/10 Excellent
ANH
12 Nov 2024
Liked: Cleanliness, room comfort, communication
Perfect stay!
the apartment has a pleasant scent, bedroom is nicely arranged and tidy. we can request for towels to be changed every day but not cleaned every day. the balcony has a good view because it is on the 30th floor. the bathtub is difficult to use and the water flows a bit slow. there are full kitchen utensils for my family to cook a full meal. everything I write in a happy mood because of the wonderful vacation.
ANH
Stayed 1 night in Oct 2024
2/10 Terrible
Kelley
3 Mar 2025
Disliked: Communication
BEWARE THIS PLACE
BEWARE!! Do not book this place. We booked this place and had seen there was an option for a late check in upon request. We contacted the owner days before travel. The owner would read it and not respond. Finally on the day of travel the owner finally responded and said okay to our late check in at 10pm. We thought okay cool everything is good. We were so wrong. First off the actual address on hotels.com is not accurate on gps. Local taxi will bring you to that address on hotels.com and it’s a business building. The actual residence is around the corner down the street in a different building. Secondly, the owner would not respond when we arrived in Vietnam. He would read the messages and not respond. We made it at the agreed on time and no one was there. We called and called the owner and he would not answer. After standing outside for over 30 minutes trying to make him answer us…the owner responded and basically told us he left early and he wasn’t coming back to let us in. We had to go book at a hotel. Long story short, we did everything right on our end. Contacted the residence. Agreed on a time. Continued to update him when we arrived in Vietnam and our exact eta. Arrived at the appointed time. And the owner scammed us out of our money since he didn’t want to come open the door. Also hotels.com couldn’t refund us because it was out of their hands because the owner lied and said we came too late or who knows what lie. Also it wasn’t a language barrrier.
Kelley
Stayed 1 night in Oct 2024
2/10 Terrible
LAB
27 Nov 2024
Disliked: Cleanliness, room comfort, communication
Do not book here under any circumstances.
This is a very unpleasant accommodation. The host is rude, refuses cancellations, and does not provide refunds. Do not book here under any circumstances.