Hanawi Falls Tours and Activities

This is a 4.5-star property. (Not as high end as Four Seasons, Fairmont, Ritz & the like but close.) First, the staff. Everyone - front desk, concierge, banker, housekeeping, pool, etc., are friendly, attentive, helpful and professional. They learn your name and no one ever says “no” or “you need to go talk to xyz,” but rather finds a way to help. I particularly enjoyed the QR code system for letting valet know when you need your car. Very easy and effective. Second, the rooms. We opted for an ocean view although not the highest end & had a beautiful view of Ulua beach & the ocean. Pretty roomy with a balcony, mini fridge, nice bathroom and robes, (Again, not Ritz level but very nice.) There are many types of rooms to suit all tastes. Third, the facilities. Great beaches on property & nearby. A gym and game room with free digital and old school games like skeeball and table shuffleboard. Very fun. There’s a Roy Yamaguchi pizza truck and restaurant, and other restaurants including poolside restaurant/bars with ocean views of course. The food was very good. For us, the two standouts were the pools - several options including an adults only infinity edge pool (as well as an adventure pool with a water park style slide for the kids and young at heart); and the movie theater with bean bag seating. They were showing the Avenger series when we were there, at 4&7pm, and we went three nights in a row. Brought dinner with us. Really fun. All in all, highly recommended.

The grounds are stunning, the valet staff were amazing! The rooms are about average, the staff working the resort pool and beach were hit or miss. Cleaning staff was kind and thorough as were the staff at the desk at check in. The $55 resort charge, additional taxes and fees added up quickly. The charges for the resort were confusing and even when we attempted to utilize there were additional fees for almost everything offered so it felt confusing and misleading. No microwaves in the rooms either which would have been helpful to heat up leftovers and quick meals in between all the eating out. Would like to visit again but most likely will choose a different place to stay.

First time on Maui! Excellent place to stay for a week, beautiful beach, clean and well maintained property!