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Reviews of Riverview Motel

2.5 out of 5
Riverview Motel
642 Main St. West, Haldimand County, ON

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 125 reviews" "
Rating 8 - Good. 43 out of 125 reviews" "
Rating 6 - Okay. 38 out of 125 reviews" "
Rating 4 - Poor. 7 out of 125 reviews" "
Rating 2 - Terrible. 10 out of 125 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zhi

Business traveller
Disliked: Property conditions & facilities
the microwave doesn’t work
Stayed 1 night in May 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and accommodating
Stayed 2 nights in Apr 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Very welc oming and beautiful riverfront property
Stayed 2 nights in Apr 2024

8/10 Good

Randall ., Kaneohe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice river view
Stayed 2 nights in Apr 2024

10/10 Excellent

Julius

Stayed 3 nights in Oct 2023

8/10 Good

phil

Liked: Cleanliness, staff & service
This motel has been there a while—it’s been well used and it shows. Really could use some renovating. The owner was very pleasant and helpful. The property however, is beautiful!! Sunset and river made it all worth while!
Stayed 1 night in Sep 2023

2/10 Terrible

Emily

Travelled with partner
Disliked: Property conditions & facilities
Didn’t give us the room we booked, had to switch rooms, then had to switch rooms again due to a leak in the ceiling and clogged sink and flickering lights (the ones that would turn on). Not impressed.
Stayed 1 night in Sep 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amenities and clean
It's a great location on the river and great views, a BBQ to cook on if wish with hammocks, loungers and a fire pit out back. I received a free upgrade due to a discrepancy in the listing for the room I booked with proof of the mistake and the stay was great besides the neighbors loud TV while they weren't even in the room but that's not the motels fault. The rooms are as pictured and clean. I'll be back and recommended to family for a day trip.
Stayed 1 night in Sep 2023
Response from CK on 22 Sept 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Muaz

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Tina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff put through the charge for the room despite the fact that I was supposed to be allowed to pay on arrival and I had to argue for a refund for the extra guest who couldn’t come. The screen on the door was broken, the bathroom wasn’t clean, the room smelled musty, there was a spiderweb with dead bugs by a bed. My daughter left to stay elsewhere.
Stayed 1 night in Aug 2023

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel!
Check in was quick and simple! Hotel room was clean and beds were comfortable! Hotels usually say they have good tv but usually don’t! This was not the case with the Riverview motel! Had a variety of kids channels which is great to help kids keep occupied during down time! Internet was also really good! Room came with a small fridge, microwave, and coffee maker which was great as well! Pizza places, Chinese restaurant, laundromat, 24 hour gas station, Avondale, and Subway are all within walking distance! Across the street from the hotel is a park, pavilion, skatepark, and a pool! Great for something to do when the kids are bored! Hotel has a propane bbq, and fire pit area with lots of picnic tables and chairs to sit on! Kids had a great time catching minnows in the grand river on the dock! The hotel is a 20 minute walk from downtown Dunnville where there is a dollar store, grocery store, restaurants, etc which comes in handy if you need to get something or have forgotten stuff! There are four chickens living next to the property that the kids got a kick out seeing!
Stayed 7 nights in Aug 2023
Response from CK on 20 Sept 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from CK on 24 Aug 2023
Thank you

10/10 Excellent

Ryan Williams, Annette Duxbury, Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. The property is a bit run down but clean. The excellent location by the river makes it 5 stars for me. Perfect for spending a summer evening.
Stayed 1 night in Aug 2023

8/10 Good

Barbara

Stayed 1 night in Aug 2023
Response from CK on 20 Sept 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Brad

Liked: Staff & service
Great view of the river. There was a smell that wasn't real appealing.
Stayed 1 night in Jul 2023

8/10 Good

Coralee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from CK on 27 July 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Raquel

Stayed 1 night in Jun 2023
Response from CK on 20 July 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely view and pleasant stay.
Only stayed for one night (on way to airport), but staff were very friendly and room was good value for price paid.
Stayed 1 night in Jun 2023
Response from CK on 9 June 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Annette

Stayed 1 night in Jun 2023
Response from CK on 20 July 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Krystin

Stayed 1 night in May 2023
Response from CK on 20 July 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Navaaz

Stayed 2 nights in May 2023
Response from CK on 20 July 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the view. The beds were very comfy Parking Yes it was enjoyable.
Stayed 1 night in May 2023
Response from CK on 9 June 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Aurel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Coffee maker defect, cleaning
Stayed 1 night in Apr 2023

10/10 Excellent

Cynthia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
We had a river view room and the window was huge with a beautiful view. Enjoyed the hammocks, shade trees, dock and bonfire pit. The owner, CK is very friendly and hospitable. The beds are comfortable and although the bathroom is a little dated, it was very clean and the property is so lovely that you just wanted to be outside anyway! It was good value for the price.
Stayed 1 night in Aug 2022

6/10 Okay

Michelle

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

MINHAZUL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was extremely dirty. Moreover there were plenty of flies and bugs around.
Stayed 1 night in Jul 2022

6/10 Okay

Friday

Liked: Cleanliness, staff & service
Water side
Stayed 1 night in Jul 2022

6/10 Okay

Svyatoslav

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness is definitely not a case here. Stayed at this motel about 5 years ago when it exceeded expectations. Motel rooms were like 3-star hotel. Presently, its bottom line motel.
Stayed 1 night in Jul 2022

2/10 Terrible

Duane

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst kind of motel that you could imagine. The list of things that are wrong is very extensive. The nonworking fire detector said to replace in May 2020, the water was brown and could not be consumed even to brush your teeth. There was a dirty black sock under my bed when I checked in, the comforters were visibly dirty and ripped at the seams. There are two lawn chairs and a table with a dirty ashtray in front of every room and is used extensively by most of the "residence" so the smell of smoke wafting into your room is like a bingo hall. The furnishings looked like they came from a yard sale or reused store. The vent in the bathroom was bent and dripping a brownish black fluid and the fan did not work, you had to flush the toilet three times for stuff to go down and you had to make sure that you jiggled the handle for to stop running. The list goes on and on, I would not recommend this to anybody other than social services using it as a half-way house to affordable housing to prevent homelessness (which I believe they already are).
Stayed 2 nights in Jun 2022

6/10 Okay

Sharon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Dawn

Disliked: Property conditions & facilities, room comfort
Good enough…
Handy stopover for conservation areas we wanted to visit, slightly out of town but close enough for eateries. Just a little dated, mouldy windows and bathroom, but adequate for what we wanted. Room overlooked river which was nice!
Stayed 2 nights in Apr 2022

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 2 nights in Feb 2022
Response from CK on 22 Feb 2022
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not for a single family
not what I thought it would be . . . didn't stay the night . . . drove back home
room condition
Stayed 1 night in Nov 2021

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Everett

Stayed 1 night in Oct 2021

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right on the river. They had lots of outdoor furniture on the large grass area by the river to sit and enjoy the outdoors. There was picnic tables to sit and play cards or eat. There were chairs right outside the room door to sit. The hanging flower baskets were beautiful and attracted bees.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goof place for short stay
Customer service was good 👍
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Has the appearance of a low-budget motel (and it is), but we found it clean and comfortable and the backyard is amazing to sit out and enjoy the sunset. Osprey, terns, kingfishers, herons, egrets, all viewable from the property. TV, fridge, microwave, AC and WiFi worked perfectly. Not the Ritz, but I have no complaints (and neither does my more picky wife).
Stayed 1 night in Aug 2021
Response from CK on 20 Aug 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sat next to the Grand River as the sun went down. Beautiful
Stayed 1 night in Jul 2021
Response from CK on 20 Aug 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021
Response from CK on 20 Aug 2021
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There was nothing to like about this motel. It was dark and dirty and dusty. There was a nest of newborn birds outside our door that were wanting to be fed at all hours of the night. The beds had no support what so ever, the toilet ran on if you didn't jiggle the handle and the shower would turn ice cold in the middle of washing my hair. 2 nights were more than enough. Never again
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
riverside location
Stayed 2 nights in Jun 2021
Response from CK on 29 June 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
We used it just to sleep. A well-kept property, however, does require some bathroom updates. Comfortable mattress and pillows.
Stayed 1 night in Jun 2021
Response from CK on 29 June 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Room was spacious and good value for the dolllar. Takes a while to get hot water.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Response from CK on 21 Nov 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

RM, Toronto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Basic accommodation with clean room and comfortable bed. The washroom was the worst, and clearly needs improvement. The best part of the stay was the outside. The motel is located right by the river, with an excellent view from the room window. Great outdoor seating arrangement, complete with hammocks, a BBQ and a fire pit. We had a great time with kids exploring the river banks.
Stayed 2 nights in Aug 2020

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfortable nd you can fish on the property the Grand River runs right behind it
Stayed 1 night in Apr 2020
Response from CK on 3 May 2020
Thanks for staying with us. We appreciate your feedback!