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"We could not fault our room. It was sparkling clean and we had nice touches of bottled water and some lovely chocolates to welcome us. The staff on reception were lovely and very welcoming. We didn't take the opportunity to visit the spa on this occasion. The hotel is pretty central to everything so we could walk everywhere. Miniature World is well worth a visit. We were there for a couple of hours. It does get very busy so you need to be patient when waiting to see some of the exhibits. There are shops but we weren't there for that. The choices of food are many and of great quality. We walked along the waterfront which was buzzy and lovely. A highlight was going up t the view platform of Elbphilharmonie & Laeiszhalle. The views are spectacular. We would very much like to experience a concert there when we go back again. Our visit was only 3 full days and I don't think we touched the surface of Hamburg. "

"Good breakfast, good location, no parking if you have a car, I would say young and trendy with a lot of self serves but very friendly staff"

"Clean and they helped to find my missing headphones "

"Clean room, excellent staff, great location "

"Great spot. Our only gripe about this otherwise excellent place to stay was that the bar staff refused or were unable to serve hot drinks when we looked for a late evening nightcap and one of us wanted a herbal tea (along with a schnapps!). The excuse was that there are tea and coffee making facilities in the room but that simply is not credible for this class of hotel. "

"Bakery nearby"

"The room was basic but very comfortable. The dark corridors were oppressive, and as a single female traveller I did not enjoy the difficult key code entry system. "

"Very clean rooms in an excellent location. No complaints here! "

"It was a good stay. Perfect location, professional staff, good breakfast."