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"Advertised as a beautiful old Grange property but in truth you get a pretty sterile, care home-like environment."

"Great breakfast choice"

"Comfortable, fab and easy stay at the Grand Hotel - will definitely return."

"Easy access to rugby and football grounds, short walk to the city centre and good priced rooms"

"Will be stopping at this hotel again in future"

"The room was spacious and clean, the staff were helpful and the facilities generally good. However, we hardly got any sleep because of noise. We could hear the people in the next room and one was snoring. A delivery lorry made the room shake at one point at around 4. Between 5 and 6am someone got up and clattered around very noisily. A bit later what were believed to be the cleaners made another noisy start and were outside our room having a loud conversation. So no sleep. Also, we had a meal, which was good, so we thought, but my wife had terrible upset stomach, diarrhea and vomiting!"

"Good position in the town and ample parking for tge hotel. Breakfast very good and staff friendly and helpful."

"Poor directions and parking information. No chair or desk in a Novotel room ??? This is basic stuff in any hotel"

"Lovely location and dog friendly"