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Reviews of PENSION & TRATTORIA Syo

2.5 out of 5
PENSION & TRATTORIA Syo
2937-725 Hokujo Misorano, Hakuba, Nagano

Reviews

10

Exceptional

Rating 10 - Excellent. 21 out of 21 reviews" "
Rating 8 - Good. 0 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Alonso Cabezut

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Jun on 13 Feb 2024
Thank you, Alonso.Please come again!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish We Could Stay Longer ❤️
Stayed 4 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will come back!
The owners provided excellent hospitality. It was really nice of them to pick and drop us off at the train station. There is a bus stop in front of the house which was very convenient to visit the snow resorts. The house is clean, homey, and great for the price. I highly recommend staying here! I hope to visit again in the future.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2020
Response from Jun on 26 Feb 2020
Thank you for your stay. Please come again!

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020
Response from Jun on 19 Feb 2020
Thank you for your stay. Please come again!

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, jun and hos family are so nice and helpful, would recommend to anyone
Stayed 8 nights in Jan 2020
Response from Jun on 31 Jan 2020
Thank you for your review. Please come again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quaint little lodge located not far from the main street of Echoland and the Hakuba Base Camp bus terminal. Our ensuite room was spacious and cosy, and it came with floor heating. It could get a little noisy in the early morning if you're a light sleeper and late-riser, but it wasn't a huge deal for us. The property was clean and we really appreciated the water dispenser and free coffe & tea amenities located next to the reception for guests to help themselves to at anytime. There were also a coin-operated washer and dryer Best of all, the owner Jun was very responsive, helpful and hospitable! We had a good time here and we highly recommend this property to everyone!
Stayed 3 nights in Dec 2019
Response from Jun on 13 Jan 2020
Thank you for your messege! Please come again Hakuba!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arigato!
Great place. The owner was incredibly hospitable. Drove me to the bus stop on my departure morning. Ensured I had enough food during breakfast. Staff was great. I would definitely stay again.
Stayed 4 nights in Feb 2019
Response from Syo on 11 Feb 2019
Thanks! Please come again!

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! 10/10
Absolutley amazing!!!
Stayed 3 nights in Jan 2019
Response from Syo on 5 Feb 2019
Thanks! Please come again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect stay, rooms are very clean, close and walking distance to bus stops and local shops, laundry service is available, heated ski storage to dry all your gear overnight. Rooms are perfect, bigger than expected for japan, heated flooring and a decent sized washroom. Staff is extremely kind, helpful and friendly, special thank you to Jun and Aki for everything. The restaurant inside the hotel offers an amazing breakfast that’s high quality and fresh every morning, highly recommend having breakfast or dinner here aswell! This is my second stay in the Hakuba Valley and this is by far the best place I’ve stayed yet, I will be back!
Stayed 4 nights in Jan 2019
Response from Syo on 18 Jan 2019
Thank you for your stay. Please come again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very warm, great food in the restaurant
Stayed 3 nights in Jan 2019
Response from Syo on 14 Jan 2019
Thanks!

10/10 Excellent

kevin, Idaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience with friendly staff. The breakfast was good and the room was cozy.
Stayed 3 nights in Feb 2018

10/10 Excellent

Emma, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal family owned residence!!
I can’t recommend this hotel more highly! Ideal setting, beautiful family run enterprise; nothing was too much or too hard for Jun and his incredibly hard working family!!! The attached restaurant is fabulous Italian!! Great value, high quality food!!
Stayed 5 nights in Feb 2018

10/10 Excellent

Scott and Ali, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Homely Experience
Lovely hosts, a warm and inviting room, an amazing restaurant and a hotel full of character. Our hosts were polite and friendly at all times and made our stay a very nice one. They weren't just our hosts, they were a family and they made us feel at home. Our room was spacious and comfortable and very close to the Hakuba snowboard and ski park. The hotel had a cute and charming styled exterior and it was very traditional and warm inside.
Stayed 1 night in Dec 2017

10/10 Excellent

Inah, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay host are very friendly and nice
Explore during snow falling, enjoy the weather around Hakuba area and try their food.
Stayed 1 night in Jan 2018

10/10 Excellent

Hayley, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accom with super-friendly owners
- clean rooms - close to shuttle buses for most ski resorts in hakuba - great restaurant for breakfast and dinner - offers discount for lift tickets and rentals - accommodating and very friendly staff and owner

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋に冷蔵庫があると嬉しい。可能ならトイレもシャワートイレだと尚いいと思いますが、困ることではないのであくまでできるならのレベルです。基本的には快適に過ごすことができたので問題はないです
Stayed 3 nights in Jan 2020
Response from Jun on 26 Jan 2020
ご利用ありがとうございました。 またのご利用お待ちしております。

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Great people! Thanks to Jun, Aki, grandma and other staff. You made our stay pleasurable!!!
Stayed 8 nights in Feb 2019
Response from Syo on 23 Feb 2019
Thanks! Please come again!!

10/10 Excellent

Rainy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place with great hospitality
Jun and family and his team took great care of us! A wonderful holiday for us in hakuba!
Stayed 4 nights in Dec 2018
Response from Jun on 26 Dec 2018
Thank you !! Please come again!

10/10 Excellent

よう, 愛知県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても清潔で雰囲気の良いペンションです
雰囲気もよく、清掃もきちんとされていてとても快適でした。 ただ客室に冷蔵庫があればなおよかったです。 また機会があれば今度はホテルのレストランで食事も利用したいと思います。
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un accueil en or
excellentes