Suite Room with Open Air Bath, Nagomi | Deep soaking bathtub
Check availability

Reviews of Hotel Hakuba Hifumi

3.5 out of 5
Hotel Hakuba Hifumi
Happo 4998, Hakuba, Nagano

Reviews

10

Exceptional

Rating 10 - Excellent. 20 out of 22 reviews" "
Rating 8 - Good. 2 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

IL HUNG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindness and dinner
Stayed 1 night in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well managed by the host Tomo San and his wife. We were made to feel very welcomed to their hotel. The internal decor is very comfortable with great taste. Their 2 female staff were very young and served us with graceful manner and sincerity. Will definitely recommend this hotel to my friends and come back when revisit Hakuba.
Stayed 1 night in Nov 2023

10/10 Excellent

Chiemi, Lake Oswego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than a hotel … A wonderful experience!
Hakuba Hifumi is an amazing experience beyond a hotel. Modernized for the 1998 games, the ryokan has been family owned/run since 1912, and it shows at every turn. Tomo San and his team do everything possible to make you feel welcome and comfortable. We are already looking forward to our return. Long before we arrived, Hifumi patiently replied to emails about luggage delivery, the area, and Japan at large. Check-in / reception was friendly and unhurried, and included a tour of the hotel on the way to our room. We enjoyed the Kaiseki meal in the dining room on our first night, which was a delicious introduction to the hotel and team. We took a traditional Japanese room (futons on tatami) without our own onsen, but were able to book the private baths without any issue. Frankly, I was only ever alone in the public baths too. We used these far more than our own bathroom. Daily breakfast is thoughtfully served and filling for your day on the hill. Located on a quiet side street, we were able to walk to/from the Happo-One lifts daily, from the bus station (if roads are clear), and around the area as far as the train station (without luggage). If you’ve got gear or it’s snowy, the staff will happily give you a lift. As frequent travellers, we enjoy Platinum status with several hotel chains. They should all take a page out of Hifumi’s book. Pro tip … There’s a biru machine tucked away behind the back stairs.
Stayed 5 nights in Jan 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient. Staff very helpful. Owner is kind and sweet. Hotel is very clean. The onsen is superb. Rooms are very traditional tatami. Love this hotel
Stayed 4 nights in Jan 2023

10/10 Excellent

Daniel, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Hwa Chiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing stay at Hifumi. The manager and the staff were very friendly. The hotel picked us up from Happo bus terminal even though the walk is a less than 5 mins walk. The hotel is in a very good location, 5 mins to Happo bus terminal, many popular ski rental shops, restaurants and the free Happo shuttle to the ski slopes. The staff were also very helpful in giving us advice on were to rent skis and also sold us the ski pass. The breakfast at the hotel was very good. The hotel also has an onsen which was very clean and relaxing. The hotel also provides yukatas for us to wear which adds to the whole ryokan experience. Will stay there again if we ever visit Hakuba.
Stayed 3 nights in Jan 2023

8/10 Good

Benjamin, Sydney, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very uniquely Japanese, our onsen in our room was great! We also enjoyed booking the private onsen. Everyone was friendly and welcoming; however, the English skills of the staff at times made it difficult to access all of the benefits of this beautiful place! Thank you Hakuba Hifumi
Stayed 3 nights in Feb 2020

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing! Very family oriented, owner & staff are friendly. No problem at all understanding English and breakfast was great too.. Property was close to shuttle bus stop & bus terminal.
Stayed 4 nights in Feb 2020

10/10 Excellent

Winifred

Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place. Made really special by the hosts. Great onsen, wonderful food and super comfy beds. Could not recommend enough.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are very friendly and helpful. We really felt being pampered by them upon our arrival until departure. Daily breakfast was great and we had dinner on the last evening and it was simply amazing. Our room didn’t have the private onsen but we love that we can book the private onsen for an hour each day, and it was such a nice treat after skiing! We would definitely book and stay there again whenever we visit Hakuba.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hifumi was an incredible hotel. Accomodations were perfect, staff are extremely nice, food was amazing and location was ideal with quick access to big Happo One and easy access to the shuttles to the other mountains. Great spot for a relaxing getaway to Hakuba and an ideal spot for mixing boarding and skiing during the day with great accomodations. We’ll be back.
Stayed 3 nights in Feb 2019

10/10 Excellent

Sam, Adelaide, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible experience. Service impeccable Would certainly come again.
Stayed 6 nights in Jan 2018
Response from tomohiko on 1 Feb 2018
Thank you very much for your stay at Hotel Hakuba Hifumi. We are happy to know you enjoyed it. We all the staff appreciate your precious message given to us. We keep making efforts to satisfy our guests with much better service. I hope you will come and visit us again. Thank you very much.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would happily stay here again.
The service was above and beyond accommodating. Amazing staff and a great hotel with a perfect location made this a perfect place to stay. The breakfast was fantastic. Also make sure to do the dinner at the hotel as the food is excellent.

10/10 Excellent

Kazuyoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Ka Lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Stayed 2 nights in Oct 2023

10/10 Excellent

まさよし

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常にホスピタリティも高く満足いたしました。リピートしたいです。
Stayed 2 nights in Sep 2023

8/10 Good

Satoshi

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Perfect location, 2 mintues walk to the Happo Bus terminal (transportation hub in Habuka village). Clean rooms, great onsen bath and awesome breakfast. Look no further if you want to visit Habuka Village.
Stayed 4 nights in Jan 2023