Sengokuhara, a neighbourhood in Hakone, is home to Rakuten STAY VILLA Hakone Sengokuhara. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Ōwakudani. Check out an event or a game at Fuji Speedway, and consider making time for Fuji Safari Park, a top attraction not to be missed. Visit our Hakone travel guide
You'll have the entire home to yourself and will only share it with other guests in your party.
Rakuten STAY VILLA Hakone Sengokuhara
Along with laundry facilities, this smoke-free holiday home has free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine. All 6 homes have 3 bedrooms and feature free WiFi. Kitchenettes come with fridges and stovetops, and guests will also find upscale touches, such as outdoor private hot tubs and spring water baths. Change of towels is available on request
Rakuten STAY VILLA Hakone Sengokuhara offers 6 accommodations with outdoor private hot tubs and all-in-one washer/dryers. This accommodation is furnished with desks and dining tables. Kitchenettes offer fridges, stovetops, microwaves and separate dining areas.
Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and rice cookers.
Limited number of on-site self parking spaces per unit
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Freezer
Griddle
Hob
Ice maker
Microwave
Paper towels
Refrigerator
Rice cooker
Dining
Dining table
Bedrooms
3 bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Slippers
Spring water bathtub
Toilet with electronic bidet
Toothbrush and toothpaste
Towels provided
Living spaces
Dining table
Heated floor
Separate dining area
Window screens
Outdoor areas
Barbecue grill
Deck/patio
Laundry
All-in-one washer/dryer
Laundry detergent
Laundry facilities
Work spaces
Laptop workspace
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No lift
Smoke-free property
Services and conveniences
Blackout drapes
Change of towels on request
Vending machine
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Window guards
Fire extinguisher
General
6 units
Towels (changed on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Rakuten STAY VILLA Hakone Sengokuhara Hakone
Rakuten STAY VILLA Hakone Sengokuhara Private vacation home
Frequently asked questions
Is Rakuten STAY VILLA Hakone Sengokuhara pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Rakuten STAY VILLA Hakone Sengokuhara?
As of 19 Mar 2026, prices found for a 1-night stay for 2 adults at Rakuten STAY VILLA Hakone Sengokuhara on 31 Mar 2026 start from AU$349, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Rakuten STAY VILLA Hakone Sengokuhara?
Self-parking is free at this property.
What time is check-in at Rakuten STAY VILLA Hakone Sengokuhara?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM.
What time is check-out at Rakuten STAY VILLA Hakone Sengokuhara?
Checkout is at 10:00 AM.
Where is Rakuten STAY VILLA Hakone Sengokuhara located?
Located in Sengokuhara, this holiday home is steps from Sengokuhara Onsen and 2.1 mi (3.4 km) from Lake Ashi. Daihakone Country Club and Sengokuhara Susuki Prairie are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Rakuten STAY VILLA Hakone Sengokuhara Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.2
Amenities
9.2
Property conditions & facilities
Rating 10 - Excellent. 111 out of 170 reviews
10 - Excellent
111
Rating 8 - Good. 46 out of 170 reviews
8 - Good
46
Rating 6 - Okay. 5 out of 170 reviews
6 - Okay
5
Rating 4 - Poor. 5 out of 170 reviews
4 - Poor
5
Rating 2 - Terrible. 3 out of 170 reviews
2 - Terrible
3
Reviews
Verified
10/10 Excellent
Ashley
1 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy check in & an incredible indoor onsen space.
Ashley
Stayed 3 nights in Jan 2026
Verified
8/10 Good
YVONNE
7 Dec 2025
Liked: Cleanliness, amenities, communication
Nice layout, comfortable beds, nice kitchen area
YVONNE
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Roger
9 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Large, clean, stylish. Beautiful location.
Roger
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Jennifer
24 Dec 2025
Amazing, best stay we have ever had in our lives so far. Heated floors, projector, natural hot spring water bath that’s private, heating, 6 sleeping spaces, etc. massage chair was broken.
Jennifer
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Luis
11 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
100 % everything is perfect, the onsen, the location. Everything clean and functional!!!
Luis
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Brandon
13 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was bright and spacious. Amenities abundant. The In unit ♨️ hos spring bath was delightful. There was just so much to lobe and enjoy. Close to the bus route.
Staff was very helpful with any and all my questions.
Brandon
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Melanie
23 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous location and property with a private onsen. If you are looking for a private onsen option that allows you to onset with your family members, this is great. The property was a great size and was far larger than any hotel options that we looked at in a similar category for the region. Clean, and comfortable.
It is a little walk away from a convenience store (10 mins), and a bus ride away from most food options. However, it is on several bus routes and was close to attractions in the area. Highly recommend.
They do not allow late check out or baggage storage.
Melanie
Stayed 2 nights in Dec 2025
Verified
10/10 Excellent
Brian
5 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Really great furnishings. We enjoyed the indoor onsen, which was already on for us at the right temperature when we arrived. The property has a manual in English which allowed us to understand how to operate all of the major appliances like the microwave oven and the washer / dryer.
The check-in process was the most involved of any property we stayed in in Japan.
Brian
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Verified traveller
19 Apr 2025
Liked: Cleanliness, room comfort, communication
This place was great for my family and I. They loved the private onsen and overall it was mostly clean. The only downside was the mold on the ceiling in the upstairs bathroom. But other than that, we loved it here.
Verified traveller
Stayed 2 nights in Apr 2025
Verified
10/10 Excellent
Paula
30 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful home! Great location! Clean! Clear communication! Would love to stay here again!
Paula
Stayed 2 nights in Dec 2024
Verified
10/10 Excellent
Todd
20 Jan 2025
Liked: Cleanliness, room comfort, communication
Great amenities, spacious villa with a private onsen bath. If I had one criticism, the main bathroom had a musty, wet rag odor indicating possible mold/mildew growth. Suggest management use bleach solution or a power jet washer to thoroughly clean the bathroom areas. Other than that, family had a good stay and u recommend this property.
We like the big space in the house. And it's very comfortable. But the hot water is not adequate. The water became cold suddenly during the shower.
Fanlong
Stayed 2 nights in Jun 2024
Verified
10/10 Excellent
Aniruddha
8 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Check in was smooth and the house was spotless. Great amenities.
Aniruddha
Stayed 2 nights in Feb 2026
Verified
8/10 Good
Crystal
28 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
good location to drive to all tourist spots.
Crystal
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Shad
7 June 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
LOVED the onsen bath, netted area for kids sleeping, and the projection TV. Would stay here again.
Shad
Stayed 2 nights in Jun 2025
Verified
8/10 Good
carlos tejada
1 July 2025
Liked: Cleanliness, property conditions & facilities, communication
Nice place is new love
carlos tejada
Stayed 1 night in Jun 2025
Verified
10/10 Excellent
Jonathan
2 July 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful modern property with its own private onsen. Loved staying here.
Jonathan
Verified
8/10 Good
Biqi
4 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The place itself is excellent, you have everything you need there. It will be great if there’s a better clothes drying system, there’s a way to dry clothing with the heater, but no instructions so you have to figure it out. Also, the hot spring is super hot, if you have kids, be mindful of the faucet.
A bit hard to get to as there are many Rakuten Stays in the area so it can get a bit confusing as you are driving into the area to find which lodge is the one you have booked.
Also there was a whole in the concrete of our entrance of our bnb and a cricket had made its nest there, so we could hear the cricket the entire night very loudly.
The property was a bit quirky, but fine.
However, there was a lightning storm during our stay which resulted in loss of hot water, wifi, and some other electrical devices. We contacted customer service numerous times, and they essentially refused to have things fixed for the final 2 days of our stay. They claimed they had no other units available to move us to. So we had to spend 2 days without wifi and hot water. The worst customer service I have ever experienced
Laurel
Stayed 5 nights in Sep 2025
Verified
10/10 Excellent
Hyrum and Susan
14 Aug 2023
Liked: Cleanliness, property conditions & facilities, communication
Gorgeous!
Hyrum and Susan
Verified
10/10 Excellent
Noriko
30 July 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great! There were lots of useful things in the property and we enjoyed our stay. One thing we didn't like was that the cushions for outside foot bath were wet before we used them. Others were great and we definitely go back there again.
Noriko
Stayed 1 night in Jul 2022
Verified
10/10 Excellent
Brian
24 June 2023
Liked: Cleanliness, room comfort, communication
Best accommodation in Japan!
Truly the highest quality and roomiest accommodation I have experienced in Japan. Perfect for families. Every detail was thought of. I hope to stay here again. There is a tablet computer inside where you complete your check-in with a video call, but I couldn’t reach anyone after many attempts in the evening and morning. Check-out was very easy.
Brian
Stayed 1 night in Jun 2023
Verified
10/10 Excellent
yau yee erica
19 May 2023
Liked: Cleanliness, room comfort, communication
Nice place to stay
Excellent experience for stay here.
If there's some basic seasoning, it will be perfect.
In addition, the pump of washing items is not in good condition. I think it is time to replace a new one.
yau yee erica
Stayed 2 nights in May 2023
Verified
10/10 Excellent
Ricky
9 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
pre-self check in was a bit confusing and there are different houses with different amenities and sizes of backyard which wasn't clear on the booking