Free minibar items, in-room safe, laptop workspace, iron/ironing board
Check availability

Reviews of Kinnotake Sengokuhara - Adult Only

3.5 out of 5
Kinnotake Sengokuhara - Adult Only
817-342 Sengokuhara Hakone-machi, Hakone, Kanagawa

Reviews

9.6

Exceptional

Rating 10 - Excellent. 47 out of 58 reviews" "
Rating 8 - Good. 8 out of 58 reviews" "
Rating 6 - Okay. 2 out of 58 reviews" "
Rating 4 - Poor. 0 out of 58 reviews" "
Rating 2 - Terrible. 1 out of 58 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Genna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked here for the first two nights of our honeymoon to relax and time adjust ( coming from Boston ). Not only is the property and rooms stunning and the hot spring bath in our room relaxing, but the food is also incredible ! We had two dinners and two breakfasts here and were blown away. My Husband also got sick before we left and the staff took incredible care for him, even driving him to the doctor on our second day. I cannot say enough wonderful Things about this ryokan.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mira

Stayed 2 nights in Dec 2023

10/10 Excellent

Marlen

Stayed 1 night in Dec 2023

10/10 Excellent

Becky

Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at this property was the ideal way of getting away from it all. Total chill, with amazing service. The dinner and breakfast were terrific, although some might be challenged by some of the more exotic dishes, which I understand the chef will gladly change for guests. The location is also great for getting up to the lake for a cruise and/or the cable ride to the top of the mountain for amazing views of Mt Fuji and the hot springs.
Stayed 1 night in Nov 2023
Response from 金乃竹　仙石原 くちこみ担当 on 19 Jan 2024
Kevin 様Thank you very much for staying at Kinnotake Sengokuhara.We are pleased to hear that you had a relaxing stay at our hotel.We hope you will return to Kinnotake Sengokuhara next time you are in Hakone.All of us at Kinnotake Sengokuhara look forward to welcoming you again.Kinnotake Sengokuhara

10/10 Excellent

Preksha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best/exclusive hotels I have ever stayed in. Service was top notch. I am a vegetarian and they did every possible thing to ensure that I have a great meal! If you request in advance they can do ton of vegan/vegetarian options. I loved every part of my 2 day stay. They are just so warm and the service definitely was great! We stayed in Sora and loved our onsen I think we went in it like 4/5 times a day.
Stayed 2 nights in Aug 2023

10/10 Excellent

Rishin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Amazing stay. Food and service was perfect. My wife is vegetarian and they were so accommodating. The view from the private onsen was great.
Stayed 2 nights in May 2023
Response from SUGANO on 11 July 2023
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kinnotake Sengokuhara is the most exceptional lodging I have ever had the privilege to experience. It is like walking into a fairy tale. The onsen, the meals, the service, and the amenities are all of the highest quality and caliber. I cannot reccomend it enough.
Stayed 1 night in Feb 2023

10/10 Excellent

jason

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place to be for total relaxation.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Don't know what to say. Just perfect!
Stayed 1 night in Nov 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A dream
Stayed 1 night in Jan 2019

10/10 Excellent

Gregg, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable in ever way...perfect. Finest hotel experience I have ever had.
Stayed 1 night in Nov 2018

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, beautiful, perfect setting
Incredibly relaxing. Perfect way to end a day in beautiful Hakone. Our first time experiencing a traditional Japanese hotel did not disappoint. Beautiful onsen, privacy galore. This place had it all. The traditional meals are tough for most westerners pallets but we enjoyed the experience none-the-less.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area. Lovely stay for honeymoon. Excellent service.
Stayed 1 night in Aug 2017

10/10 Excellent

Matthew, AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ryokan
Short walk from bus stop. Very nice staff. Very clean and beautiful room. Highly recommend.

8/10 Good

abombaci, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful location, good installations
Very peaceful setting and good room facilities. Food was very good, although service was delayed for more than 40 minutes between to plates. Only one person speaks english...

10/10 Excellent

Mei Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

TERUE

Stayed 1 night in Dec 2023

8/10 Good

Wooyoung

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

yusuke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いつも相変わらず良いです
Stayed 1 night in Feb 2023

10/10 Excellent

Heesun

Stayed 2 nights in Dec 2022

10/10 Excellent

DAYEE

Stayed 1 night in Nov 2022

10/10 Excellent

hIronori

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
部屋が少し古臭いだけであとは全部良きです！
Stayed 1 night in Sep 2022

10/10 Excellent

AKIHIRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大人の休日
チェックイン後は全て部屋で完結するので、一歩も外に出ませんでした。 ゆっくりとした時間を満喫出来ました。
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
すごくまったりできて最高でした！ご飯も美味しく、お宿の方からの説明も楽しくて心から満たされました！
Stayed 1 night in Jul 2022

10/10 Excellent

MEGUMI

Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

TOMOKAZU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
プライベート空間でゆったり過ごせました！
お出迎えは非常に丁寧で、到着したら受付等なくスムーズに部屋に案内されました。 そこからは部屋を一歩も出ることなく、お部屋の中でたっぷりとプライベートなゆったりした時間を過ごすことが出来ました！ お食事はとても美味しいです！ ボリュームも充分でした！ 部屋の清掃はとても綺麗で、行き届いてました！ おかげさまで心地よく過ごすことが出来ました！ 温泉の質も個人的にはgood！ ただ、大浴場等お風呂のバリエーションがなかったのが寂しかったです。 また行きたい宿です！
Stayed 1 night in Dec 2021

10/10 Excellent

SEIJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
巣篭もり宿
ゆっくりと過ごすことができました。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てが良く、食事、お風呂、立地、騒音、自信をもってお勧めできる最高のホテルでした。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
虫が気になる 温泉はよかった 食事もそれなり
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
布団に髪の毛が一本有ったのが、少し残念でしたが、その点を除いて、非常に良い滞在でした。
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
急遽一緒にいくはずだった友人がいけなくなってしまって、私１人になってしまったのですが、可能な限りの対応やサービスをしてくださり、１人でもとても気持ちよく過ごすことが出来ました。 お部屋の中で全て簡潔するのでこの時期にも安心して伺えます。 スタッフさんの対応、お料理、お部屋、全て細部までホスピタリティを感じるとても素敵な旅館でした。
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Nobue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
露天風呂がとても快適でした
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
完全なるプライベート
コロナが騒がれる状況下でも、他の宿泊者との一切の接触がない点、会計なども個室にての対応であった点で十分に対応してくださいました。 元から個室のみの運営であるようで、関東から自家用車でアクセスした場合は自粛期間のTPOとしては満足していたものと考えます。こうした稀有な旅館が今回のことで閉店に追い込まれることはあってはいけないと旅行を趣味として生きる身としてつよく思いました。 当日は誕生日であるため、相方のケーキをサプライズで用意するというオーダーにもキメが細かく対応してくれたことに重ねて感謝します。
Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Liked: Room comfort
感想
値段の割に普通な旅館でした。
Stayed 1 night in Feb 2020

10/10 Excellent

takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雰囲気の演出力
雰囲気作りがとても素晴らしい。 あとは、お料理もとても美味しくて料理長のこだわりが垣間見れました。 ゆっくりとした「時間」を過ごすことができました。
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
居心地は良い
部屋の広さ、客室内の露天風呂、その他ハードは満足です。サービスは可もなく不可もなくという感じでしたが、唯一食事は、この価格帯の旅館にしては今ひとつでした。
Stayed 1 night in Feb 2020

8/10 Good

Wong, Hk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The big private onsen is perfect. Suggest to have pick up service from station coz it needs to take half hour taxi to the hotel
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019