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Reviews of Mahana House Country Inn

4 out of 5
Mahana House Country Inn
29-3825 Pueo'Ihi, Hakalau, HI

Reviews

10

Exceptional

Rating 10 - Excellent. 170 out of 182 reviews" "
Rating 8 - Good. 10 out of 182 reviews" "
Rating 6 - Okay. 1 out of 182 reviews" "
Rating 4 - Poor. 1 out of 182 reviews" "
Rating 2 - Terrible. 0 out of 182 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, West Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful, quiet and the staff is amazing. Its a little drive to Hilo but worth it. So much to see and do in the area. They also have a book in the room that is a wealth of information about the area. It is available to buy and we advise to get a copy. We highly recommend cottages to anyone traveling to the area.
Stayed 3 nights in Apr 2024
Response from Randy on 1 May 2024
Thank you again for staying with us! The book is "Big Island revealed" and is the best book to review before and during your stay on the big island.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights @ the cottage. The property is well kept, the room is spotless, very nice decoration. The room looked exact like in the pictures. You can watch the sunrise from your beautiful patio. You can cacth those birds singing if you are an early morning person. We will definitely stay here again if we revisit the island.
Stayed 3 nights in Apr 2024
Response from Randy on 16 Apr 2024
Thank you again for staying with us!

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Very quiet, clean and cozy. A great location to spend the nights while exploring the Big Island during the day.
Stayed 3 nights in Apr 2024
Response from Randy on 16 Apr 2024
Thank you again for staying with us

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and very quiet and relaxing.
Stayed 4 nights in Feb 2024
Response from Randy on 28 Mar 2024
Thank you for staying with us

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Randy on 27 Mar 2024
Thank you again for staying with us

10/10 Excellent

KRISTINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Mahana House! Randy was extremely helpful and even had eggs available for us to make a delicious breakfast in the morning in the shared kitchen space. We also enjoyed our walk around the farm and had a beautiful evening in the patio. We were fortunate to have mostly quiet space to ourselves, but in the morning the neighboring room had a very loud guest who disrupted the morning sleep. But, as long as there are conscious guests next door all should be well! Wonderful stay!
Stayed 1 night in Feb 2024
Response from Randy on 6 Mar 2024
Aloha, thank you for the kind words. Sorry about the issue you had, sometimes people dont realize that a small property like this you can really hear other people. The rooms are well insulated for sound between each other, however most of the time everyone has their windows open. Thank you again for staying with us and letting us know.

10/10 Excellent

Elaine

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Randy on 6 Mar 2024
Thank you

10/10 Excellent

ARITRA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place. Highly recommended!!
Stayed 3 nights in Feb 2024
Response from Randy on 24 Feb 2024
thank you again for staying with us

10/10 Excellent

Zenan

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place with six cute cats！
Stayed 2 nights in Feb 2024
Response from Randy on 24 Feb 2024
Thank you again for staying with us

10/10 Excellent

Steve

Travelled with group
Great communication, wonderful accommodations- the hosts thought of everything!!
Stayed 3 nights in Jan 2024
Response from Randy on 24 Feb 2024
Thank you again for staying with us

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Randy on 24 Feb 2024
Thank you again for staying with us

10/10 Excellent

Yongquan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay for a few nights with friendly owner, cats around. You will feel like home with spacious and nice common room and kitchen. Highly recommend to families or couples.
Stayed 1 night in Jan 2024
Response from Randy on 24 Feb 2024
Thank you again for staying with us

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property in a quiet location. Room was wonderful. Would love to do it again.
Stayed 4 nights in Dec 2023
Response from Randy on 24 Feb 2024
Thank you again for staying with us

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our short stay at the Mahana House Country Inn during our week long honeymoon on the Big Island. Mahana House was our favorite beating out another nice cottage in Volcano and two resort hotels in Hilo and Kona Waikoloa. We will be back on our next Hawaiian vacation and will definately stay longer at Mahana House. Mahalo!!!
Stayed 1 night in Dec 2023
Response from Randy on 24 Feb 2024
Thank you again for staying with us

10/10 Excellent

Robynette, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

elizabeth

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

6/10 Okay

Barbara

Response from Randy on 17 Mar 2024
Aloha, sorry to hear that you did not have the same level of experience most of our guests have had. We wish you would respond and let us know what we could have improved.

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay at Mahana house! From our rainy day on the room & on the lanai, to our afternoon walks around the farm with the pigs and cats (Twila & Gogu mainly) - such a magical place!
Sunrise
Rainy day
The welcoming team - Twila & Gogu
Stayed 4 nights in Nov 2023
Response from Randy on 18 Dec 2023
Thank you for staying with us

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were absolutely top notch and the staff/owners are all terrific people. It’s about 20 min to Hilo and you’re basically living in a tropical paradise so the drive was minor. There’s 6 giant we’ll taken care of rescue cats that love people and roam the entire facility but live outside. The cats will also leave you be if you’re not a cat person (my gf is lightly allergic to them and had no issue). Great communication from the owners and they were quick to respond to anything. There’s a shared kitchen with basically a red “bat phone” to contact the owners directly if anything is needed. Plus they put out fresh picked fruit daily as it was available. Lychee’s, avocado, caretaker Val dropped off bananas and tangerines. Nice place to stay, quiet, clean, friendly, newer, well taken care of and newer. Security Cameras and lighted areas for safety. Lots of common areas. I truly believe they are trying to make sure your stay is great, and ours was.
Stayed 3 nights in Nov 2023
Response from Randy on 18 Dec 2023
Thank you for staying with us, the cats love when people come to visit.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and unique. Not only did we have a beautiful ocean view but we had access to fresh fruit right outside our door.
Stayed 3 nights in Nov 2023
Response from Randy on 3 Dec 2023
thank you for staying with us!

10/10 Excellent

Guanhong

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good place and lovely cats!
Stayed 2 nights in Nov 2023
Response from Randy on 3 Dec 2023
Thank you again for staying with us!

10/10 Excellent

Nian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute cats!
Stayed 2 nights in Nov 2023
Response from Randy on 28 Nov 2023
thank you for staying with us

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this unit and this property. Everything was new and the area was very quiet. Perfect for a weekend getaway for a couple or some alone time to catch up with work or think through a life issue. It is about 20 minutes from Hilo and there are very few restaurant or store options nearby, which is a hassle if you are looking for nightlife. But if you are looking for a quite place to enjoy some beautiful nature and unwind, this is for you.
Stayed 1 night in Nov 2023
Response from Randy on 16 Nov 2023
Thank you for staying with us!

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Mahana House Country Inn was so wonderful. So peaceful with a beautiful view of the ocean and lovely property to walk around. Having a kitchenette was so convenient but then having access to a full size fully stocked kitchen made this place top notch. Their generous hospitality was felt throughout my stay. As a pet lover I really loved having the cats come over every time I left my unit. So friendly. I highly recommend this stay and would definitely stay if I am back in the area again. Heather
Stayed 4 nights in Oct 2023
Response from Randy on 16 Nov 2023
Thank you again for staying with us!

10/10 Excellent

Ronald

Travelled with partner
A wonderfully appointed inn, on beautiful grounds filled with fruit trees. We stayed in the condos, and the setting and accommodations were really great. Randy and Allison have provided all that you need for a room, as well as access to the house with kitchen. The added bonus of longans and bananas from the property adds to the charm. Definitely worth a repeat visit.
Stayed 3 nights in Nov 2023
Response from Randy on 8 Nov 2023
thank you again for staying with us

10/10 Excellent

Graham, Merewether

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful secret spot Away from hustle and bustle yet so easy to drive to all destinations Relaxin the Lanai either early in mornings or at night is so refreshing after a spot of tourism Kitchen is amazing and so handy as is the laundry Thank you Randy and Alison for a amazing stay and bananas
Stayed 3 nights in Nov 2023
Response from Randy on 8 Nov 2023
Thank you again for staying with us!

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have family in Hakalau and the location of the Mahana House Country Inn couldn't have been any better. I didn't realize at the time that I booked it, but it turned about to be within walking distance. The property is secluded and is well kept. Great place to get some R&R from the fast paced life.
Stayed 2 nights in Oct 2023
Response from Randy on 2 Nov 2023
Thank you again for staying with us!

10/10 Excellent

McKinley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous peaceful property, we were shocked at how nice the room was and how comfortable the beds were. Nice getaway from Hilo and not too far to get back into town. We also loved the cats on the property :)
Stayed 3 nights in Oct 2023
Response from Randy on 23 Oct 2023
Thank you for staying with us! The sleep number beds are amazing!

10/10 Excellent

synae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Randy on 15 Oct 2023
thank you for staying with us

8/10 Good

Julianne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Randy on 15 Oct 2023
Thank you for staying with us

10/10 Excellent

Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was everything you could want and need! 10000/10! Best stay in Hilo! Highly recommend. Everything is not too far and the location is tucked away from the town which makes it perfect for a peaceful time. Would definitely come back!
Stayed 3 nights in Sep 2023
Response from Randy on 1 Oct 2023
Thank you for the kind words and staying with us!

10/10 Excellent

Rowena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful retreat! The cottage was nicely appointed and the added amenities from the main lodge are outstanding! We love Mahana House!
Stayed 3 nights in Sep 2023
Response from Randy on 1 Oct 2023
Thank you for staying with and the kind words!

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful!
What a wonderful country in Alison and Randy have created! We only had two nights here, but really should’ve spent at least five. The beautiful room at full amenities and there was even more available in the common area in the main house. They have thought of everything‘s! And there is so much to see and do in the area.
Stayed 2 nights in Sep 2023
Response from Randy on 20 Sept 2023
Thank you for staying with us and the kind words!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A piece of paradise
This place is out of this world. The owners are so friendly and helpfull. The rooms are clean and very well equiped, and then there is the big room and kitchen area that has everything you could need when staying. The BBQ is great (gas) we used it to cook burgers one night. The location is perfect for exploring this part of the Big Island. If you are considering staying here just book it now.
Stayed 5 nights in Sep 2023
Response from Randy on 17 Sept 2023
Thank you for staying with us!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Randy on 17 Sept 2023
thank you for staying with us!

10/10 Excellent

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Randy on 1 Sept 2023
Thank you for staying with us!

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to get unwind
Beautiful view & quiet. Although we did not use them, there was a laundry area and a kitchen. Loved the room: everything we needed was there, including space for our things. Some hotel rooms are very nice, but they don’t give you much room for your “stuff.” It was very well appointed, clean and spacious
The lanai with ocean view
Stayed 2 nights in Aug 2023
Response from Randy on 7 Aug 2023
thank you again for staying with us

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Jul 2023
Response from randy on 7 Aug 2023
thank you again

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time spent here.
Stayed 2 nights in Jul 2023
Response from Randy on 7 Aug 2023
thank you for staying with us!

10/10 Excellent

Michael

Stayed 2 nights in Jun 2023
Response from Randy on 7 July 2023
Thank you again for staying with us

10/10 Excellent

Sunny, YORBA LINDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A unique experience with an unobstructed view of the ocean. The room has arguably the best sunrise view. The lychee farm in the back is heavenly, we picked fresh lychee for breakfast everyday of our stay. The nights are filled with birds chirping and cats lying on your laps.
Stayed 3 nights in Jun 2023
Response from Randy on 2 July 2023
Thank you for staying with us!

10/10 Excellent

russell

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay!
Stayed 4 nights in Jun 2023
Response from Randy on 2 July 2023
Thank you for staying with us

10/10 Excellent

Shari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was gorgeous. Main kitchen had everything you could ever need. Sweet cats. Wonderful bed. Coquille frogs loud. Didn't bother my husband lol
Stayed 3 nights in Jun 2023
Response from Randy on 2 July 2023
Thank you for staying with us

10/10 Excellent

Daxuan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely cats!
Stayed 2 nights in May 2023
Response from Randy on 9 June 2023
thank you for staying with us

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Serene, beautiful ocean view,comfortable and cozy… all the amenities you would need for a great stay. Randy was a great host.. highly recommend this property.
Stayed 4 nights in Apr 2023
Response from Randy on 19 Apr 2023
Thank you again for staying with us

10/10 Excellent

Ziwei

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love this place, clean and well designed, feel just like home. And the most attractive part is the beautiful farm and cute kitties.
Stayed 3 nights in Mar 2023
Response from Randy on 22 Mar 2023
Thank you for staying with us

10/10 Excellent

Echo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condo is so nice! You could get in touch with the nature, the rain, the wind! The room is very spacious and clean! The mattress is also very awesome, we got adjust to the firmness we preferred. The host is so nice and you could see how much effort they put to set guests with a comfortable and cozy place to chill. This place made me want to travel to big island purely for Hilo : )
Response from Randy on 8 Mar 2023
thank you again for staying with us!

10/10 Excellent

Theodore, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Want to get away to some peace and quiet on the east side of Big Island? This is the place to stay, especially if you like cats (there were 7 friendly ones hanging around us daily) and prefer to prepare your own meals instead of dealing with the very limited and pricey nearby restaurant options. Hilo is less than 30 minutes away for supermarkets and plenty of dining options.
Stayed 7 nights in Feb 2023
Response from Randy on 8 Mar 2023
Thank you again for staying with us!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in the Mahana house cabin. It was very thoughtfully appointed and comfortable. We appreciated being able to use the main house common area for cooking and laundry and look forward to visiting again!
Stayed 4 nights in Feb 2023
Response from Randy on 8 Mar 2023
Thank you again for staying with us!

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very clean, great kitchen and common areas. Wonderful hosts. Not like staying in some corporate hotel. The owners live on the property and oversee the operations. Great experience and I highly recommend.
Stayed 3 nights in Feb 2023
Response from Randy on 9 Feb 2023
Thank you again for staying with us