Recent Reviews for Hainan Airlines

Jan 4, 2020

Flew business, excellent value

Nov 26, 2019

Great flight. There is limited non-stop service from the US to Chengdu so avoiding transit in Beijing or Shanghai is much appreciated. Will certainly take flight again.

Feb 23, 2019

No WiFi that’s very unhelpful

Aug 11, 2018

Slept the whole hour. No interuptions.

Feb 14, 2018

I was very impressed with the inflight crew and the quality of aircraft and flight :-)

Dec 5, 2017

Great value flight, comfortable seats. Take a refillable water bottle and see if the can fill it for you as they serve water infrequently and in small cups. On this flight there was no water working in the toilet sinks so the sinks were dirty and I couldn’t wash my hands. The flight attendant gave me a hot towel to wash my hands instead when I asked. The other Hainan flight on this trip the toilets were good so was just a problem on this flight. Also on this flight we were sitting right behind the crew serving area so every time a passenger pressed the service button a loud bell went off, waking me up even with earplugs in, so I’d suggest on an overnight flight choose a seat further back away from the crew service area (or bring really good earplugs or headphones as other than that the bulkhead seats are excellent and really spacioous). The food was good, nice amenities pack included, seats comparitavely roomy, staff nice, smooth landing, very happy to fly with Hainan again.

Nov 28, 2017

more leg room in standard economy seats than most airlines

Nov 24, 2017

Entertainment screens not the best but everything else excellent. I will definitely fly with them again.

Feb 12, 2017

Plane interior looked old & tired. Long wait for baggage at Changsha. Unable to check-in baggage @ Dalian for the complete flight to Melbourne.

Feb 12, 2017

Entertainment system was very old and almost unworkable. No instructions available in the seat pocket. Audio & picture was good once you managed to get the film to play. Numerous passengers having same troubles with the in-flight entertainment system. Aircraft was an Airbus A330-200. Flight crew and food were excellent.

Hainan Airlines Flights on

Hainan Airlines offers value for money through attractive discounts and promotional offers, easy access to customer service and schedules that seem almost tailor-made for every traveller. Hainan Airlines flights make travel anywhere in and out of Australia an experience hard to forget.

Hainan Airlines operates by keeping the customer in focus at all times. Be it great deals to choose from, friendly on-board and back end customer service staff or a network of flights that is difficult to match. Hainan Airlines flights have everything going to make them the preferred airline of choice for anyone in the Australian circuit. There is really no need to look beyond Hainan Airlines as you can get everything that you need as an air traveller right here whether you need to fly for business or pleasure. With convenient online booking and no hidden or additional fares flying with Hainan Airlines is an experience you would like to talk about. Fly to the most popular destinations on fares that can be quite hard to resist if you happen to book when the airline comes up with the many promotions that run almost every other day. You can also check-in online and take advantage of the hugely popular customer centric facilities that Hainan Airlines have to offer.