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"Clean and comfortable room, hot and healthy breakfast"

"Very clean room and excellent staff and restaurant amenities."

"The staff seemed to be upset with me when I cancelled our breakfast reservations for the next morning. The next morning when asked if we were eating they were surprised that we weren't even though I had cancelled the night before. No elevator......difficult to carry suitcases up 2 to 3 flights of stairs. Wish we would have seen this when searching for a place to stay. Didn't see that this was mentioned when looking at the amenities of the hotel. Staff wasn't very helpful with finding our room or what door to use once we checked in."

"Stained sheets, stained curtain "

"Nice Hotel with great restaurant. Good location, directly on the Ruhr and in easy walk to old town Herdecke. "