Aerial view
Check availability

Reviews of Madrid Hotel Gwangju

3 out of 5
Madrid Hotel Gwangju
11, Gwangsan-ro 19beon-gil, Gwangsan-gu, Gwangju

Reviews

9.2

Wonderful

Rating 10 - Excellent. 306 out of 479 reviews" "
Rating 8 - Good. 137 out of 479 reviews" "
Rating 6 - Okay. 21 out of 479 reviews" "
Rating 4 - Poor. 12 out of 479 reviews" "
Rating 2 - Terrible. 3 out of 479 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Chang Oh

Business traveller
Liked: Room comfort
Stayed 1 night in Nov 2023
Response from 마드리드 광주호텔 on 15 Nov 2023
안녕하십니까. 마드리드 광주호텔입니다. 고객님의 소중한 후기에 감사드립니다. 이용에 불편이 있으셨던거 같아 아쉽습니다. 다음에 이용하시게 된다면 불편하신점없이 이용하실수있도록 더욱 노력하겠습니다. 저희 호텔을 이용해주셔서 감사합니다 :)

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from 마드리드 광주호텔 on 15 Nov 2023
안녕하십니까. 마드리드 광주호텔입니다. 고객님의 소중한 후기에 감사드립니다. 언제나 한결같은 마음으로 청결하고 편안한 객실을 제공하는 마드리드 호텔이 되도록 더욱 노력하겠습니다. 저희 호텔을 이용해주셔서 다시 한번 감사합니다 :)

10/10 Excellent

Gyung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed three nights in this local hotel in Gwangju. This hotel is excellent. The breakfast is one of the best. The room is clean. The location is excellent. I like everything about this hotel.
Stayed 3 nights in Jun 2022

10/10 Excellent

Nanyoung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Madrid Hotel Gwangju and I would recommend to anyone visiting that area. It is modern and well maintained. The staff was very friendly and helpful. Our standard twin room was spacious and clean. The shower/tub area is very large and the separate toilet area is a nice feature. There were only 3 items that kept me from giving the hotel an outstanding rating. The beds were a little too firm for our comfort, the jetted bathtub in our room only functioned as a tub (the power switch for the jets was broken for our entire 6 day stay) and there was no drawer space for storing clothes.
Stayed 6 nights in May 2022

10/10 Excellent

Leonard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel. Price might be slightly high compared to others in area but had to pay considering last minute booking.
Stayed 1 night in Nov 2021

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing. Everything was really clean, the area was quiet and the staff was very accommodating. I enjoyed my stay. I will say I wish the massage chair was gentler because it left me with a huge bruise on my back, but it may have been user error. Just be careful!
Stayed 2 nights in Sep 2021

8/10 Good

Venkatesan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its the only hotel I could find for 4 people stay around that area.. It is excellent.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing but a little inconvenient
It was a great hotel, the floors aren’t carpeted so they were a bit cold most of the time. I wish there had been drawers/ more storage space for clothes. The area also has few options for vegetarians which isn’t the hotel’s fault, just something to be aware of. It’s also not really located close to most things people would want to do in Gwangju.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't know what to expect but we were pleasantly pleased with every aspect of the hotel. It was very clean, tthe room set-up was nice, the staff were friendly and spoke fluent English, the breakfast was good, and it was a 5-minute walk from the Gwangju Songjeong Station.
Stayed 1 night in Jul 2021
Response from 마드리드 광주호텔 on 27 July 2021
Hello. This is the Gwangju Hotel in Madrid. Thank you for visiting our hotel, and thank you for your valuable opinion that you used it without any inconvenience. We will continue to do our best to rest in a pleasant environment with better service and kindness for our customers.

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Great hotel…highly recommend! Room was more than I expected! Massage chair & jacuzzi tub was way more than I expected. Staff helped me order food that was delivered to my room!! 10 out of 10 stars. This hotel is close to the train station and near lots of restaurants & coffee shops! Will definitely stay here again when traveling for work!
Stayed 2 nights in Mar 2021
Response from Madrid Hotel in Kwang-Ju. on 31 May 2021
Hello, This is Madrid Hotel. Thanks for your review. How did you enjoy your trip? I will try to be a Madrid hotel that always does its best to satisfy customers. I look forward to meeting you again. Thank you.:)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from 마드리드 광주호텔 on 20 Apr 2021
안녕하세요. 마드리드 광주 호텔입니다. 고객님의 소중한 평가에 감사드립니다. 항상 고객을 최우선으로 생각하는 마드리드 호텔이 되도록 노력하겠습니다. 감사합니다. :)

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved Madrid Hotel! I'd definitely like to stay again in the future. Staff is nice, the room was far more than I expected for one person. The bathroom is great and spacious with a bathtub.
Stayed 1 night in Jun 2020
Response from 광주마드리드 호텔 on 11 June 2020
Thank you for your review. We hope to see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Jan 2020
Response from 광주 마드리드호텔 on 14 Feb 2020
고객님의 소중한 의견 감사드립니다. 행복한 하루 되십시오^^

10/10 Excellent

Yujung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
Family trip to Korea in December, stayed at the Madrid hotel in Gwangju. Close to train station(few minutes of walking distance), Hotel was clean, staffs were friendly, comfortable bed and good breakfast.
Stayed 1 night in Dec 2019
Response from 광주 마드리드호텔 on 7 Jan 2020
Thank you for your feedback^^ Have a nice day!

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from 광주 마드리드호텔 on 6 Dec 2019
고객님의 소중한 의견 감사드립니다. 행복한 하루 되십시오^^

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from 광주 마드리드호텔 on 14 Oct 2019
고객님의 소중한 의견 감사드립니다^^

10/10 Excellent

Nina, Florida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was inviting and the room was large and clean. The free breakfast was delicious!
Stayed 1 night in Aug 2019
Response from 광주 마드리드호텔 on 4 Sept 2019
Thank you for your feedback^^

8/10 Good

Hiu Ki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from 광주 마드리드호텔 on 13 June 2019
고객님의 소중한 의견 감사합니다^^

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed from 2/8-2/12. Very close to KTX and airport. Very friendly and helpful staff and the room was very clean. Very comfortable bed and amenities. Recommend highly to anyone visiting Kwangju.
Stayed 4 nights in Feb 2019
Response from 광주 마드리드호텔 on 18 Feb 2019
Thank you for your kindness ^^

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from 광주 마드리드호텔 on 9 Feb 2019
고객님의 의견 감사합니다^^

10/10 Excellent

SEAYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good with good price.
Stayed 1 night in Jan 2019
Response from 광주마드리드호텔 on 18 Jan 2019
Thank you^^

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2018
Response from 광주마드리드호텔 on 8 Dec 2018
고객님의 소중한 의견 감사합니다^^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bang for the buck! Highly recommended if you are going to the area.
Stayed 1 night in Oct 2018
Response from 광주 마드리드호텔 on 29 Oct 2018
Thank you :)

10/10 Excellent

Seo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from 광주 마드리드호텔 on 25 Oct 2018
소중한 의견 감사합니다^^

10/10 Excellent

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value for money
the room was big and clean. service was excellent ,staff very friendly and helpful. hotel location was good. good breakfast. the laundry room is free and open 24hr.
Stayed 2 nights in Sep 2018
Response from 광주 마드리드호텔 on 27 Sept 2018
Thank you for your feedback^^ Have a nice day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and spacious room. The breakfast was excellent.
Stayed 2 nights in Jun 2018
Response from ju yeon on 30 June 2018
Thank you for visiting our Hotel Madrid. We will try to provide you with a more friendly service and would appreciate it if you could use the Madrid Hotel on your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from 김주연 on 24 Apr 2018
안녕하세요^^ 광주마드리드 호텔입니다. 저희 마드리드 호텔을 이용해 주셔서 감사드립니다. 다음이용시에도 저희 광주마드리드 호텔 이용 부탁드리겠습니다!

10/10 Excellent

Annalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from 김주연 on 11 Apr 2018
안녕하세요^^ 저희 광주마드리드 호텔을 이용해 주셔서 감사합니다. 더욱더 친절한 서비스 제공해 드리고자 노력하겠습니다.

10/10 Excellent

yunsun, tacoma, wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bargain for your buck
Conveniently located close to Ktx station and metro subway. Hotel appears, smells, and feels new. It is a very clean hotel with jacuzzi tub and heated marble flooring. Only thing of a concern is the size of cafeteria where breakfast is served. Cafeteria traffic is too busy with guests having breakfast and servers keeping the buffet going. Because guests are carrying around hot drinks and soup in this busy cafeteria there is a potential for accidents that may lead to burn injury particularly to little kids running around. Other than that , my overall experience was wonderful. Definitely will revisit them again.
Stayed 4 nights in Dec 2017
Response from kim ju yeon on 20 Jan 2018
Hello, Thank you for using Gwangju Madrid Hotel. We will try to improve the inconvenience you have described and would appreciate it if you could use the hotel again in Gwangju and Madrid at the next time.

10/10 Excellent

Tom, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean place
Stayed 1 night in Nov 2017
Hello, this is Madrid Hotel in Gwangju. On the next occasion I will try to provide you with a kind service. Thank you very much.

8/10 Good

Nicky, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything we needed
This is a lovely hotel near Songjeon Station. Great staff and facilities. We were there to visit our son who worked close buy. Excellent market to visit at night nearby also. I loved the ladies pack supplied by the hotel which contained a hair band, face mask, moisturiser, cleanse pad and ear cleaners. Room was big also with everything else u would need.
Stayed 2 nights in Oct 2017
Response from kim on 27 Nov 2017
Thank you for taking advantage of our Madid Hotel, Kwangju. If you plan to visit Gwangju next door, please use our hotel. I will try to provide you with a kind service. Thank you very much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017
저희 마드리드 호텔을 이용해 주셔서 감사합니다^^

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
It was amazing! Clean and nice. Breakfast was good
Stayed 1 night in Aug 2017
thank you so much^^

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable room
Clean, spacious room. Good hot breakfast that included fruit. Both Korean and American breakfasts each morning.
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Room is big ,comfortable and clean. Staffs are excellent services. Definitely come back

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
밝은 분위기가 좋음
Stayed 1 night in Mar 2024
Response from 마드리드 광주호텔 on 25 Mar 2024
안녕하십니까 마드리드 광주호텔입니다.고객님의 소중한 후기 감사드립니다. 변함없이 밝은 분위기로 좋은 서비스를 제공하는 마드리드 호텔이 되겠습니다. 감사합니다.

10/10 Excellent

Sangkyu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
예전에 방문하고나서 10여년만에 방문했는데 아직까지도 깔끔하게 유지, 관리되고 있습니다. 주차도 직원분이 대신 기계주차장에 넣어주셔서 편했습니다. 가격대비 조식도 나쁘지 않아 아침을 기분좋게 시작했습니다. 다만 얼음이 없어서 아아는 먹지 못했습니다.
Stayed 1 night in Jan 2024
Response from 마드리드 광주호텔 on 31 Jan 2024
안녕하세요. 광주마드리드호텔입니다.저희 호텔을 이용해주시고 소중한시간내시어 만족하셨다는 후기 남겨주시어 감사합니다. 조식당 이용시 얼음은 직원에게 말씀해주시면 드리고 있습니다.다음이용에도 불편함없이 이용하실 수 있도록 항상 노력하는 마드리드 호텔이 되겠습니다. 감사합니다 :)

10/10 Excellent

Yong-Seok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from 마드리드 광주호텔 on 30 Jan 2024
안녕하십니까 마드리드 광주호텔입니다.저희 호텔을 이용해 주시고 만족하셨다는 후기 남겨 주시어 감사합니다.항상 고객님들의 이용에 불편함이 없도록 노력하는 마드리드가 되겠습니다.감사합니다.

10/10 Excellent

Yong Whui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from 마드리드 광주호텔 on 25 Jan 2024
안녕하십니까. 마드리드광주호텔입니다.저희 호텔은 이용해주시고 좋은 후기 남겨 주시어 감사합니다. 재방문시에도 불편함 없이 이용하실수 있도로 변함없이 청결하고 친철한 마드리드가 되겠습니다. 감사합니다.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장 시 매번 방문하는 곳입니다. 숙소 상태도 좋고 직원들이 친절해요~
Stayed 1 night in Jan 2024
Response from 마드리드 광주호텔 on 21 Jan 2024
안녕하십니까 마드리드 광주호텔입니다.출장시 마다 이용해주신다는 말씀과 항상 최상의 컨디션을 제공할수있게 노력하고있는점 알아주신거같아 기쁩니다.방문 하실때마다 불편함이 없는 이용이 되도록 항상 변함없이 좋은 객실컨디션과 서비스를 제공하는 마드리드가 되겠습니다. 다음 출장때 뵙겠습니다.

10/10 Excellent

Songbae

Stayed 2 nights in Jan 2024
Response from 마드리드 광주호텔 on 14 Jan 2024
안녕하십니까 마드리드광주호텔입니다. 저희 호텔을 이용해주시고 소중한시간내시어 만족하셨다는 후기 남겨주시어 감사합니다. 언제나 변함없이 좋은 서비스로 만족하실수 있는 이용이 되도록 더욱 노력하는 마드리드 호텔이 되겠습니다. 감사합니다:)

10/10 Excellent

행란

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from 광주 마드리드호텔 on 12 Jan 2024
안녕하세요. 광주마드리드호텔입니다.저희 호텔을 이용해주시고 소중한시간내시어 만족하셨다는 후기 남겨주시어 감사합니다.최적의 위치에서 청결한 객실과 최고의 서비스로 만족하실수 있는 마드리드 호텔이 되겠습니다. 감사합니다:)

8/10 Good

?

Stayed 4 nights in Dec 2023
Response from 마드리드 광주호텔 on 10 Jan 2024
안녕하십니까 마드리드 광주호텔입니다.저희호텔을 이용해주시고 소중한 후기 남겨 주시어 감사합니다. 항상 고객님을 최우선하여 좋은 서비스를 제공하는 발전하는 마드리드가 되겠습니다. 감사합니다.

10/10 Excellent

sangsuk

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from 마드리드 광주호텔 on 29 Dec 2023
안녕하세요. 광주마드리드호텔입니다.저희 호텔을 이용해주시고 소중한시간내시어 만족하셨다는 후기 남겨주시어 감사합니다.재방문시에도 언제나 좋은시설, 친절한 서비스, 깨끗한 객실로 보답해드리는 마드리드 호텔이 되겠습니다 :)

10/10 Excellent

정형

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가성비 좋고 조식도 괜찮아요
Stayed 1 night in Dec 2023
Response from 마드리드 광주호텔 on 21 Dec 2023
안녕하세요. 광주마드리드호텔입니다.저희 호텔을 이용해주시고 소중한시간내시어 만족하셨다는 후기 남겨주시어 감사합니다.최적의 위치에서 청결한 객실과 최고의 서비스로 만족하실수 있는 마드리드 호텔이 되겠습니다. 감사합니다:)

10/10 Excellent

Jin Seok

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
기차역 이동이 편리
Stayed 1 night in Dec 2023
Response from 마드리드 광주호텔 on 21 Dec 2023
안녕하세요. 광주마드리드호텔입니다.저희 호텔을 이용해주시고 소중한시간내시어 만족하셨다는 후기 남겨주시어 감사합니다.최적의 위치에서 재방문시에도 최고의 서비스로 만족하실수 있는 마드리드 호텔이 되겠습니다. 감사합니다:)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from 마드리드 광주호텔 on 21 Dec 2023
안녕하세요. 광주마드리드호텔입니다.저희 호텔을 이용해주시고 소중한시간내시어 만족하셨다는 후기 남겨주시어 감사합니다.최적의 위치에서 청결한 객실과 최고의 서비스로 만족하실수 있는 마드리드 호텔이 되겠습니다. 감사합니다:)