Search Gwacheon Station hotels

"Rooms are dirty and they clean your rooms every 3 days. Ac and heating did not work and never fixed it or bother addressing it. No phone in room to call front desk. Staff not friendly. Only good thing is the location. "

"We had some small issue with the room but all of the staff were very attendant and helpful. The hotel itself is fairly good but their customer service is exceptional and impressive. "

"Very courteous and helpful staff. "

"Everything was great except breakfast."

"The location is truly top-notch—within walking distance to Eonju, Sinnonhyeon, and Gangnam stations. Unfortunately, that's where the positives end for me. Although Expedia listed this as a 5-star hotel, I would rate it no more than 4 stars. The room felt dated, the chair at the desk squeak upon any movement. Even small details like the retractable laundry line above the bathtub didn't work properly; after I pulled it out, the string failed to recoil back into the holder. Housekeeping was a major letdown. The bathroom floor mat was removed on day one and never replaced until my final day. A face towel was taken on day three and also not replaced until my last day. On day three, one of the bathrobes was removed and never replaced (though since I was alone, the second one sufficed), nor was I given bottled water. On my last day, the room finally had a floor mat, two face towels, and two bathrobes. I found a pumpkin seed under the desk, clearly left by a previous guest. One small positive: I was on a low floor and could open the window for fresh air, which was a nice touch. Prior to my stay, I messaged the hotel to ask about the airport bus at 2 AM and whether the airport bus served the hotel. I was assured that the bus does stop right in front. However, upon arrival at Incheon airport, I discovered this is only true after 6:30am. Given the price, the dated condition of the room, and the poor housekeeping, I likely won't return—despite the location."

"Location is great, nice stuff , great food and a lot of options to choose from. So clean and upscale. I highly recommend this hotel "

"Clean room "

"Great location, connected to a mall and subway station. Excellent helpful staff. Highly recommend it"

"We came for a couple stay in March. I’ve to say I’m not a fan of the sustainability standpoint. Toothbrush is payable, toothpaste too. For $400-500 a night it’s definitely not something I expect. The pantry was stocked once through the stay so that’s a plus point, uber will pick you up quickly and conveniently at level 2 of the property. The worst part was the lack of air conditioning cause they mentioned it’s spring time or the start of spring, first day we requested for the fan however it was not available it was pretty unbearable and the second day they sent a fan once guests checked out. Our friend booked the same property hence we knew there was this option. Perhaps you should check whether the aircon is functioning during your stay before confirming the property. I’m not sure if this is a norm in Korea however we are headed to two other hotels after this and I may update my review. If you require to increase the speed of the fan you will also require the concierge to come up with the remote to adjust for you. Very inconvenient. The aesthetic and gym was nice but other than that it may not be ideal for couples. "