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"I stayed in 5 different hotels during my trip to Vietnam, and this was the most disappointing. The front desk staff were not friendly nor accommodating/hospitable. The hotel is newer, but poorly built, as is the modern way, I guess. I could hear my neighbors, the cleaning staff in other rooms, and screaming kids from the pool. Everything (schedules, menus, room service) is online via a QR code, but half the time the internet didnt work. Lastly, this was the most expensive hotel I stayed at and the value/service for the money just wasn't there. I would not recommend staying here. "

"Quite average and staff hard to communicate with "

"Northern location so less accessible night life. But beautiful property with attentive staff "

"The hotel itself was super clean and tidy. Staff were excellent. Breakfast was really good. The biggest let down was the beach area, it was a disgusting mess in the ocean and smelt really bad too. Luckily only a really short stay here. Would have been bitterly disappointed if I had booked a 2 week holiday here. "

"Amazing stay here. Kind staffs. Nice beach front. Great breakfast. Amazing pool."

"By the look of the exterior and lobby of the hotel, it is a five star worthy resort. The room itself is not as luxurious. The room furnitures show signs of wear & tear. The bed is one of hardest bed, and it hurts my back. The shower drain is also cloggng, and it drains slowly. There are no hair conditioner nor body lotion. The pool is nice, not too busy and not much chemicals in the water. We have free breakfast and bottle water. The only dinning room is huge, with two service buffet areas. The food is above average. Vinholiday provided us free unlimited Vinbus. Free shuttle from airport to hotel and back. Free bus to night market and shopping. We enjoyed the bus rides. We even used it to Sunset town (half way). We also enjoyed the discounted tickets to VinSafari and VinWonder. The free shuttle runs every half hour. We had to fight our way on the last bus after VinWonder water show. Human sardines on the last bus back to the hotel. We also like the beach and the Grand World area. We enjoyed the hotel and breakfast. "

"The besr service and amenities . Imhad a very good there during my 3 day stay"

"Great location. Would recommend "

"No airport shuttle available when we asked. Need to walk to a beach for actual beach access. Staff were nice but had to request towels and other items that should have been in room already. A good budget friendly option, maybe not the most ideal when travelling with kids."