Luxury Hotels & Resorts in Guia de Isora from AU$219

"The hotel itself is good, nicely decorated, modern and clean. The food was bad, breakfast was inedible for anything that was actually cooked. Bacon was slapped on the pan, not even taken apart so all the slices were burnt on the outside but barely cooked underneath each slice, clearly the "chefs" don't care. Eggs were under cooked, omelettes were tasteless, sausages burnt and the cheapest you can buy, not something you'd expect from a five star hotel. Croissants were nice though, thankfully they didn't need cooking. The all inclusive restaurants on site weren't much to write home about either, again using cheap ingredients, we probably had two dishes that were ok at best. So much so, even though we paid for all inclusive we made the decision to eat out every day. The staff were on the most grumpy, fed up and saw us as just another customer. Not the experience you expect from an apparent five star hotel. Everything we asked, including booking taxis for us, or asking for milk for my daughter seemed too much for them and a chore. Having stayed at other hard rock hotels, this one definitely doesn't live up to the others standard. I definitely won't be returning and was happy to be leaving. I would have relayed my concerns at check out, but I wasn't asked how my stay was either."

"Overall the stay at Santa Barbera was very good "

"This cannot be a 5 Star hotel. It should not be more than 3 stars. It is a very old hotel, staff was not helpful, we paid for breakfast during booking but they said its not included in spite of me showing them on the booking app. Location is not ideal, its very far from the airport and main lively area, unless you have a car its not convenient getting anywhere. Amenity timing is not good, bathroom and room also was not the best. The only good thing about this hotel was the view from the room-ocean view, that's it. We paid a lot for a 5 star experience but were disappointed. "

"The resort is beautiful. All the staff were excellent and so friendly they couldn't do enough to make your stay comfortable. "

"Couldn’t fault the staff or the property, restaurant booking was difficult and frustrating, menus limited. Pool areas lovely, as was the room. The worst thing however were entitled rude guests, I feel for the poor staff having to deal with them. Just because you have a bit of money to afford nice places doesn’t mean you have to behave badly! One particular woman needed a personality transplant, all she did was moan and walk around with a miserable face!!"

"There were a collection of things that made our stay less than disappointing. Number 1: There was an extremely drunk guest who harassed our group several nights in a row, even threatening to throw a table at us. Miguel, the hotel manager, told us after we complained that there was nothing he could do until the guest physically assaulted us and is witnessed by a member of staff. Very odd and we felt totally unsafe walking around incase we came across this aggressive guest. Other reasons include: the hotel claims 7 swimming pools, but 4 are maybe 2 inches deep, and only 1 pool is heated so the other 6 are unusable. Staff were extremely rude and unhelpful. Everything seems to be an inconvenience to them. Drinks are slammed in front of you, you’ll have to wait 20mins to be served. Overall cleanliness of the hotel was ok, nothing spectacular. There were few occasions however we were given dirty cutlery and cups with lipstick on. Room amenities were not great. In 2 of the 3 rooms we had booked, the baths were broken, one of which would only work while the shower was running. Vegetarian options are seriously lacking at the breakfast, lunch and dinner buffets. Night time entertainment is decent, however extremely cold in the off season with no indoor alternative options. The “Spa” was also no spa at all. Our group paid €105 for a private jacuzzi, which turned out to be just a bath tub. It should have been clearly labelled on the booking as a jacuzzi bath. "

"We stayed at Allegro Isora in January and were lucky to have absolutely fantastic weather — plenty of sunshine and perfect temperatures for relaxing by the pool. It was an ideal winter escape. The hotel has three swimming pools, which is a big plus. There was always space to relax, and the pool area had a great holiday atmosphere. The evening entertainment was also very enjoyable — fun, lively, and something to look forward to after dinner. It really added to the overall experience. One of the highlights was definitely the food. There was a good variety, everything was fresh, and we always found something we enjoyed. The overall atmosphere around the hotel felt friendly and relaxed, making it a pleasant place to spend our holiday. However, the rooms are quite tired and could definitely benefit from refurbishment. Some of the areas around the pool also look a bit worn and in need of updating. While everything was functional, the interiors don’t reflect a modern standard. Overall, we had a very nice stay thanks to the weather, food, pools, and entertainment. If you’re looking for a sunny getaway with a great atmosphere and don’t mind slightly dated rooms, it’s a solid option."