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"We got a standard room paying $85 which is on the high end for Ecuador. The rooms were old, the bathtub warped as you stepped on it. Later, we arrived late at night and could not contact the receptionist either by knocking on the door nor calling the phone numbers they gave us. There was no doorbell either, we finally got in contact with him and he let us in with no apology. The photos don’t match the property I’d look elsewhere. "

"The room was spotless, and the staff was professional and courteous, and very much accommodating"

"We arrived and the police were there as a group of the guests were all asking for their money back. The place was very dirty and did not look anything like the photos. "

"Yes"

"great hotel"

"Muy lindo decorado y limpio sus interiores y exteriores , el desayuno porciones pequeñas , no ofrecieron humas previamente para el desayuno pero nunca la pasaron a la mesa !! "

"It’s a convenient place to get used to altitude."

"Excellent!!!"

"Our stay at Turismo Comunitario Las Esperanza was unforgettable thanks to the incredible location, the incredibly kind hosts, and the unique opportunity to share some time with members of an indigenous community. We stayed in the traditional choza which was large, clean and comfortable. The food (dinner and breakfast) was delicious and well prepared. We regretted not having more time to explore the area both hiking and on horseback. We will be sure to return for those activities. When we arrived in this remote location, we had a flat tire (!!!) and the community members went above and beyond to help us resolve the problem. "