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"Staff definitely needs training. Sara Martinez from the reception took almost 20 min to check me in, because apparently she couldn't find my Expedia reservation. She also helped multiple customers over the phone and in-person while I stood in front of her. I was in town for business and needed internet connection - and it sucked! Jesus from maintenance helped me, and after a couple of HOURS I could actually work on emails and calls. Food is super overpriced and bad! The only positive thing about this propriety is location (which is not awesome either). I would definitely stay away from this place."

"Didn't use the spa or parking"

"Excellent location"

"Did use the amen"

"Al hotel le hace falta muchísimo mantenimiento, las cosas se ven mal y desgastadas, el baño estaba roto, la cortina se rompió estando ahí, los muebles se ven gastados. La puerta del cuarto está pelada. Hace falta mantenimiento esto daña la experiencia. "

"I enjoyed my stayed here. The staff was amazing, the interior gardens were very nice. I truly enjoyed my private rooftop garden. "

"Breakfast was great. Amazing coffee."

"I needs some upgrades but the stuff is really good specially the kitchen stuff "

"No aplica"