amazing view of grindelwald village and the eiger mountain from our balcony. room was clean with a comfortable bed but very small so if you have a big suitcase you wont have room to open it up. hotel is up a fairly steep walkway that hadnt been shoveled so we were slipping and sliding all over the place, therefore not appropriate for those with mobility issues. traditional swiss atmosphere in the lounge and restaurant but the buffet breakfast was just so so (no hot options, only cold selection of meat, cheese, muesli, cereal, and various bread options to put in the toaster). receptionist was openly rude, the server at breakfast would disappear suddenly and couldnt be found for a long time, but the maid was nice