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Reviews of Goldfield Suites

4 out of 5
Goldfield Suites
376 Rutherglen Rd, Greymouth, West Coast

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Natasha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such lovely place and lovely welcoming owners of this place. We have enjoyed our stay there and plenty parking for our trailer of jetski.
Stayed 2 nights in Jan 2024
Response from Andrew on 26 Jan 2024
We're really pleased you all enjoyed your stay with us and we look forward to hosting you all on your next jet ski holiday in the South.

8/10 Good

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable but a little way out of the town.
Response from Andy on 19 Jan 2023
Thanks for the review David. Pleased you enjoyed your stay with us

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all respects
Stayed 1 night in Nov 2022
Response from Jolene on 23 Nov 2022
Thanks Paul. We are really pleased you enjoyed your stay with us. Best wishes for the rest of your travels.

2/10 Terrible

Ellie

Travelled with partner
Disliked: Staff & service
We were really disappointed by this trip. We booked our stay before travel. Once we found out our trip would be delayed we rung 9 times throughout the day to no avail. On our 10th call the property finally answered, we told them we would be late and offered our arrival time and got confirmation over the phone. They then text 1 hour later cancelling our booking under the guise of "disrupting other guests" - this gave us no time to find another place to stay and also all of our contact was very rude and blunt. Very, very shallow and unacceptable.
Response from j on 9 Nov 2022
Unfortunately Ellie, you need to take responsibility for your own actions. To ring us at 8pm from Bruce Bay (4.5-5 hrs driving from us) is unacceptable. Guests book with us for our tranquil environment and don't want to be disturbed by people turning up after midnight. It is also unrealistic to expect us to wait for you to turn up in the wee hours of the morning. BTW our phone logs show only one call from you. We suggest you learn from the experience.-

10/10 Excellent

vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful units
Stayed 1 night in Oct 2022
Response from Jolene on 7 Nov 2022
Thank you for your review and we are pleased that you enjoyed your stay with us. We look forward to hosting you again.

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness, staff & service
Rooms very noisy had neighbours up very late first night and tv noise until 2am!!!
Stayed 2 nights in Jul 2022
Response from Jolene on 17 July 2022
Thank you for your review. This is the first complaint we have had about any noise from an adjoining room. If you had contacted me as you had my number, I could have sorted this for you at the time.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
We really enjoyed our stay at Goldfield Suites. The accommodation was extremely comfortable and peaceful, with everything on hand. We liked our 1st two nights so much we extended our stay. Can't say enough about how lovely and helpful Andrew & Jolene are. Andrew went above and beyond to sort out a fishing rod problem, which I was extremely grateful for. Full recommendations
Stayed 2 nights in May 2022
Response from Andrew on 10 May 2022
We are really pleased you enjoyed your stay with us so much. It's a shame my lucky rod didn't extend the fish tally for you but maybe next time?

10/10 Excellent

Philip, Christchurch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet bush location and the friendly locals, 3 Wekas.
Stayed 2 nights in Apr 2022
Response from Andrew on 19 Apr 2022
We're really pleased you enjoyed your stay with us and we look forward to hosting you aain.

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were helpful with good suggestions for what to do and see during our brief visit to the coast, We followed the advice and made a day trip of Punakaiki and the Denniston plateau/mining village.
Stayed 2 nights in Mar 2022
Response from Jolene and Andrew on 3 Apr 2022
It was lovely to meet you both and we are pleased that our suggestions on things to do were helpful. We look forward to hosting you again.

4/10 Poor

WENDEL

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with the expectation of a beautiful view, as stated on my booking, it says 'Hill View", There's none. All I can see from our room is a parked car in front and the roof of the unit in front of us. Worse the unit is in between the reception and a unit occupied by the staff or the owner. I also really regret it, knowing it's far from the center of the town, I choose the view over convenience, but I didn't get the view, there's no view at all. I didn't like the tone of the answer from the owner or staff when I asked about it. It seems the front units have the view, we are on further at the back hidden from the view. So, all in all, I'll give my experience of our stay 1 STAR.
Stayed 1 night in Feb 2022
Response from Andrew on 28 Feb 2022
We are sorry to hear that the absence of a view outweighed all the positive features of staying in the quietest motel in town with a comfy bed, Nespresso machine, streaming tv and a complimentary hot tub. To be fair though, the paparoa range is visible over the rooves of the other units but only if you open your curtains

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing
Stayed 1 night in Feb 2022
Response from Jolene on 15 Feb 2022
It was lovely to meet you both. Enjoy the rest of your holiday. We hope to see you around this way again.

10/10 Excellent

Tovah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property just outside of town. So peaceful with a beautiful view of the hills. The cabin was perfect - very clean and well maintained (other than the exceptionally large spider I found in the living room!). The hot tub was private and great to enjoy, and Andrew was very welcoming. Definitely would recommend!
Stayed 1 night in Jan 2022
Response from Andrew on 11 Jan 2022
We are pleased to hear you enjoyed your stay with us Tovah. Sorry to hear about the uninvited visitor. It must've skipped over the barrier spray and taken advantage of the open doors and windows with this hot sunny weather

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Andy on 28 Mar 2021
We are really pleased to hear that you enjoyed your stay with us.

10/10 Excellent

Anthony

Stayed 1 night in Mar 2021
Response from Jolene on 21 Mar 2021
Thanks Anthony. We are pleased you enjoyed your stay with us.

10/10 Excellent

Donna, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shame it wasn't closer to town, but great once we got there. The weka was a bonus.
Stayed 1 night in Nov 2020
Response from Andrew on 22 Nov 2020
We're pleased you enjoyed your stay with us Donna. Being 9km from the town center is what provides our tranquil environment and encourages the birdlife.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Andy on 12 Mar 2020
Thanks Andrew. We are really pleased you enjoyed your stay with us and we hope the rest of your holiday was as enjoyable.

10/10 Excellent

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach unglaublich gut !
Auf unserer Neuseeland Rundreise war dieser Aufenthalt bei Goldfield Suites mit Abstand das Beste was wir erlebt haben. Manchmal wird man dafür belohnt wenn man auch Unterkünfte die wenige Km Abseits des Highway liegen mit einbezieht. Es war alles absolute Spitze. Wir haben echt bedauert das wir nach zwei Tagen schon wieder fahren mussten. Liebe Jolene, liebe Andrew ihr macht einen wirklich fantastischen Job.
Stayed 2 nights in Mar 2023
Response from Andrew on 12 Mar 2023
We are really pleased that you and Gabrielle enjoyed your stay with us so much. It was great getting to know you both over dinner and we enjoyed your sense of humor. We hope the rest of your holiday in NZ is as enjoyable.