All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 34 out of 202 reviews" "
10 - Excellent
34
Rating 8 - Good. 52 out of 202 reviews" "
8 - Good
52
Rating 6 - Okay. 42 out of 202 reviews" "
6 - Okay
42
Rating 4 - Poor. 32 out of 202 reviews" "
4 - Poor
32
Rating 2 - Terrible. 42 out of 202 reviews" "
2 - Terrible
42
6.0/10
Cleanliness
7.2/10
Staff & service
5.4/10
Amenities
6.0/10
Property conditions & facilities
5.8/10
Eco-friendliness
Reviews
2/10 Terrible
JL
Business traveller
28 Mar 2024
Booked non smoking. Confirmation says non smoking.
Expedia says non smoking. Quality inn says smoking and they can't do anything to help. And there smoking rooms are more than cigarettes.
JL
Stayed 3 nights in Mar 2024
Response from MP - Guest Relations Manager on 31 Mar 2024
Hello JL, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.
The term handicap accessible should mean more than a door wide enough to allow a wheelchair to pass through. Door to the bathroom opened into a bed preventing full opening. Shower had a ski ramp in the opening. Very unpleasant stay.
William
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on 15 Mar 2024
Hello William, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Toilet was messed up. Saw a roach in the bathroom. Shower wall needed repair. Room has an unusual smell.
Bianca
Stayed 2 nights in Feb 2024
Response from MP - Guest Relations Manager on 21 Feb 2024
Hello Bianca, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
2/10 Terrible
Dar
20 Jan 2024
Dar
Stayed 3 nights in Jan 2024
Response from MP - Guest Relations Manager on 10 Feb 2024
Hello Dar, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
Response from MP - Guest Relations Manager on 20 Jan 2024
Hello Veronica, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
Response from MP - Guest Relations Manager on 16 Jan 2024
Hello Takka, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Response from MP - Guest Relations Manager on 13 Jan 2024
Hello Christy, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
8/10 Good
Devin
8 Jan 2024
Devin
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 13 Jan 2024
Hello Devin, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
10/10 Excellent
Devin
5 Jan 2024
Disliked: Cleanliness
Devin
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 13 Jan 2024
Hello Devin, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
The first room they put me in, which was supposed to be a non-smoking room, reeked of marijuana smell. The second room, although smelling fine, had uncleaned trash on the floor and cockroaches in the room.
William
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 3 Jan 2024
Hello William, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
This was one of the dirtiest places I have ever stayed. The floors were so filthy the dog wouldn't even lay on them. There was gross stuff stuck to the wall in the shower, tv, phone, and most lamps did not work. It was Christmas Eve and there was not a lot of options or we would have left. Not a good stay at all.
Tammy
Stayed 3 nights in Dec 2023
Response from MP - Guest Relations Manager on 27 Dec 2023
Hello Tammy, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Response from MP - Guest Relations Manager on 27 Dec 2023
Hello Bobby, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Response from MP - Guest Relations Manager on 27 Dec 2023
Hello Tracey, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!
Nasty. Roaches. Drugs. Room was nothing like pictures on website. Walls very thin and i heard everything all night long. I will not be back. Run from this one. Only reason i stayed is i drove a long time to see family.
Jennifer
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 19 Dec 2023
Hello Jennifer, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Response from MP - Guest Relations Manager on 19 Dec 2023
Hello Takka, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Response from MP - Guest Relations Manager on 10 Dec 2023
Hello Maria, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!
10/10 Excellent
Georg
2 Dec 2023
Georg
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 10 Dec 2023
Hello Georg, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
10/10 Excellent
Jamiee
24 Nov 2023
Jamiee
Stayed 1 night in Nov 2023
Response from MP - Guest Relations Manager on 17 Dec 2023
Hello Jamiee, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!
6/10 Okay
Anne
11 Nov 2023
Anne
Stayed 1 night in Nov 2023
Response from MP - Guest Relations Manager on 13 Nov 2023
Hello Anne, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
I called the property at 930pm to tell them i would be arriving near midnight. The clerk told me no problem see you then. My wife and i arrived just before midnight after driving from south Florida. No clerk in the lobby and the lobby wide open. We called the phone number to the property no answer. We called Quality Inn customer service who then tried to contact someone at the property and no answer. We called hotels.com to getthem to help. They too tried calling all phone numbers associated with the property, and still no answer. A homeless manwas sleeping in a chair in the lobby we were there for an hour before we abandoned all hope of accessing our booked room and went to a different hotel. I have used hotels.com and have stayed at some sub par locations but this one takes the cake. I recommend you book elsewhere and don't waste your time with this location. In fact let me roccemend the Baymont by Windham that was more than accomadating to a travelling couple at 1am.
Thomas
Stayed 1 night in Nov 2023
Response from MP - Guest Relations Manager on 13 Nov 2023
Hello Thomas, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Response from MP - Guest Relations Manager on 13 Nov 2023
Hello Gary, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
Response from MP - Guest Relations Manager on 10 Nov 2023
Hello David, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
clean and safe, carpet was outdated and ragged in places
Rita
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 31 Oct 2023
Hello Rita, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.
Response from MP - Guest Relations Manager on 17 Oct 2023
Hello Courtney, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Response from MP - Guest Relations Manager on 14 Oct 2023
Hello Hugo, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!
Response from MP - Guest Relations Manager on 9 Sept 2023
Hello Annette, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!
Response from MP - Guest Relations Manager on 6 Sept 2023
Hello Guillermina, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!
Response from MP - Guest Relations Manager on 4 Sept 2023
Hello Benjamin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
10/10 Excellent
Benito
28 Aug 2023
Benito
Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on 2 Sept 2023
Hello Benito, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
10/10 Excellent
Carolina
28 Aug 2023
Carolina
Stayed 2 nights in Aug 2023
Response from MP - Guest Relations Manager on 20 Sept 2023
Hello Carolina, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
I rented a room for two of my employees. They were sent to two different rooms were the rooms were not clean 100% and I had a smell of marijuana inside of it.
Juan
Stayed 1 night in Aug 2023
Response from MP - Guest Relations Manager on 2 Sept 2023
Hello Juan, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Response from MP - Guest Relations Manager on 28 Aug 2023
Hello Shivani, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
Bath faucet was broken and running all night. PTAC units were set so you can never turn off the high pitch squeak. Inscence sticks and ash were scattered in front of the ac unit and the chair. And, the ac unit put out so much condensation that you walk thru the puddles just before walking down the slippery steps. Who decided to paint the concrete? It was so slippery on those steps.
Jessica
Stayed 1 night in Jul 2023
Response from MP - Guest Relations Manager on 19 July 2023
Hello Jessica, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.
8/10 Good
deanna
12 July 2023
deanna
Stayed 1 night in Jul 2023
Response from MP - Guest Relations Manager on 16 July 2023
Hello Deanna, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
4/10 Poor
Casey
Travelled with family, Travelled with pets, Travelled with partner
This motel says it's pet friendly. I paid the 15/night. It was me and my kids and our dog. My partner was meeting us later. Kids wanted to go to the pool and we were told you can't leave dogs unattended in room. The sign for the pool said no dogs in the pool, not the pool area. I got yelled at for having a dog in the pool area. I asked what am I supposed to do with my dog and he said "I don't know what to tell you". I ended up having to put my dog in the car so my kids could swim. The pool had bugs in it. The area surrounding the pool had junk all over the place. The least of their concerns should be my dog. The room also only had tiny towels. The hot water ran out and the shower and sink drains got clogged and wouldn't drain very well. There was a fishy odor coming from them as well. I won't stay here again. I did like that it's beside a pizza place that we enjoyed thoroughly. The price does reflect the experience so I'll keep that in mind next time.
Casey
Stayed 2 nights in Jun 2023
Response from MP - Guest Relations Manager on 13 June 2023
Hello Casey, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.
8/10 Good
Charles
10 June 2023
Charles
Stayed 1 night in Jun 2023
Response from MP - Guest Relations Manager on 13 June 2023
Hello Charles, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.
Remodeled this last year and still looking good!
Great breakfast too!
Alex
Stayed 1 night in Jun 2023
Response from MP - Guest Relations Manager on 9 June 2023
Hello Alex, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!
6/10 Okay
Stephen
Travelled with family
15 May 2023
Liked: Staff & service
You get what you get for this price. Nobody swept our room. There were pills on the floor.
Stephen
Stayed 1 night in May 2023
Response from MP - Guest Relations Manager on 20 May 2023
Hello Stephen, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.
6/10 Okay
Loretta J
9 May 2023
Loretta J
Stayed 2 nights in May 2023
Response from MP - Guest Relations Manager on 20 May 2023
Hello Loretta, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.
4/10 Poor
Janet
Business traveller
8 May 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
noise
Unfortunately we had to deal with a large biker group who were there to celebrate and were quite loud. It was disappointing that the room did not have better noise reduction as conversations outside were hard as if the people were in the room.
Janet
Stayed 1 night in May 2023
Response from MP - Guest Relations Manager on 20 May 2023
Hello Janet, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.
Response from MP - Guest Relations Manager on 20 May 2023
Hello Valued Customer, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!
10/10 Excellent
Gena
1 May 2023
Gena
Stayed 1 night in Apr 2023
Response from MP - Guest Relations Manager on 20 May 2023
Hello Gena, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Response from MP - Guest Relations Manager on 20 May 2023
Hello Eric, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Response from MP - Guest Relations Manager on 20 May 2023
Hello Michael, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!
10/10 Excellent
Nickaia
25 Mar 2023
Nickaia
Stayed 2 nights in Mar 2023
Response from MP - Guest Relations Manager on 20 May 2023
Hello Nickaia, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.