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"No, it was terrible due to a group of people who were smoking and fighting. They wouldn't listen to staff. "

"The hot tub wasn’t working, one of the elevators was down and the other wasn’t very fast. Their breakfast was not that great either. Their rooms were very nice and big."

"Something else"

"Everything was dirty everywhere. The inside of the elevators really need to be cleaned. There was dust everywhere in the pool room. I know they just reopened the pool but at least wipe everything down. No towels in the pool area. Asked front desk for some and didn’t get any. The room was mostly clean though. The tv takes a skilled person to get it operational as it doesn’t just turn onto tv, it requires some button pressing in the right things to get it working. Parking lot had rocks from the sides of the building and landscaping. Was probably the worst Holiday Inn Express I’ve ever stayed in."

"Everything is was very good, thank you so much "

"Staff were very friendly and helpful. Room was clean, and continental breakfast was delicious and diverse. "

"The room smelt poorly of pet urine. Thermostat batteries were dead upon check in, 2nd thermostat batteries also died the same night, causing the room to become very cold. The window screens were missing and windows UNABLE TO LOCK due to broken locks, which is a massive safety issue since widows are large and ground level! Fireplace in the room was non functional and falling literally apart, we had the front pieces of trim fall off several times over the two day stay as well as were awoken by a raccoon inside the fireplace from a broken open exhaust flu. Bathroom was ATROCIOUS with what looked like vomit overspray running down the walls and in the corner of the floor in front of the toilet!!!! Hard uncomfortable bed. Jacuzzi tub practically unable to be used as there is no easy nor safe way to get in and out of it and the faucet is broken so it sprays water on the floor. Overall a horrid experience from a hotel chain that is supposed to be upscale! "

"It was ok. They didnt"

"Unless several first times, this time our room was very bad! Disappointed. "