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"Overall value was a 5-star. Unfortunately not a 5-star on its own. We got a great deal through Hotels.com but had we not our visit would have had different expectations. Rooms are decent, no dresser so space for clothing is limited. We enjoyed having a balcony but we couldn’t use it as recent snowfall hadn’t been cleared. The shower was great, bed was comfy. The downsides were that although they give parking passes they are not enforced so hotel patrons have to contend with restaurant goers and park visitors. Multiple laps multiple times to finally get a spot to park. More often than not the front desk was left unattended and the jacuzzi hot tub has an odd odor, not chlorinish… almost musty. All in all a good visit for a great value considering a lake view, a fireplace and needed amenities. "

"Staff was amazing! Close to lots of restaurants and room was comfortable as well as clean."

"Great staff. Clean"

"Clean and close to everything! "

"EVERYTHING WAS GREAT"

"The entire property was spotless. The staff was some of the nicest i've experienced. All amenities were available and in excellent condition and fully stocked. I would love to stay at this La Quinta again"

"This was my first time at a hotel in Big Bear, and I can’t wait to go again. There was an arcade for the kids, a bar for adults and walking distance to the Village. "

"Size of the room was fantastic. Friendly staff. Great breakfast. Large tube."

"The lake view from our room, staff courteous, staff clearing paths of snow regularly, the kitchen to prepare healthy homemade meals, fun family activities in the game room."