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Chateau Big Bear Boutique Hotel, BW Signature Collection

3.5 star property
Family ski hotel with restaurant

Photo gallery for Chateau Big Bear Boutique Hotel, BW Signature Collection

Step into the grand lobby, featuring a plush sofa set and a stunning chandelier, with a business center nearby.
Step into a warm and inviting lobby with a checkered floor, a modern fireplace, and a grand staircase.
Relax by the pool surrounded by lush greenery and take in the views from the hotel's classic balconies.
Experience the serene atmosphere of this boutique hotel, surrounded by mature trees and a beautifully maintained landscape.
Relax by the fireplace in this inviting lounge area with a bar, leather sofa, and comfortable seating.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
The current price is AU$196
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Balcony

Relax in a serene space with a large bed, flat-screen TV, and cozy fireplace.

Standard Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Relax in a serene space with a large bed, two nightstands, and a wall-mounted lamp on each.

Standard Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Experience comfort in this stylish room with a neatly made bed, shelf, and modern lighting.

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(38 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Comfortable retreat with a bed, nightstand, and lighting.

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Two single beds with wooden headboards, a desk, and flat-screen TV in a clean and modern room.

Standard Room, Multiple Beds, Non Smoking, Jetted Tub (Larger Room)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Two single beds with white linens and gray pillows, a nightstand with a charging station, and modern wall lighting.

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Experience comfort in this stylish room with a neatly made bed, shelf, and modern lighting.

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.6 out of 10
Exceptional
(38 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Fireplace

Cozy retreat with a traditional fireplace, desk, and comfortable bed.

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

8.8 out of 10
Excellent
(41 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Relax in a serene space with two beds, a fireplace, and a flat-screen TV, surrounded by a peaceful forest view.

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Fireplace
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
42200 Moon Ridge Rd, Big Bear Lake, CA, 92315

What's nearby

  • Snow Summit - 17 min walk - 1.5 km
  • The Village - 3 min drive - 3.0 km
  • Big Bear Visitor Center - 3 min drive - 3.0 km
  • Big Bear Marina - 4 min drive - 3.8 km
  • Bear Mountain Express Lift - 6 min drive - 4.1 km

Getting around

  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 78 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Maggio's Pizza - ‬12 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Carl's Jr. - ‬14 min walk
  • ‪Domino's Pizza - ‬2 min drive

About this property

Chateau Big Bear Boutique Hotel, BW Signature Collection

Family-friendly hotel near Snow Summit
An arcade/games room, a fireplace in reception and a bar are just a few of the amenities provided at Chateau Big Bear Boutique Hotel, BW Signature Collection. Hit the slopes at this hotel featuring ski storage. For some rest and relaxation, visit the hot tub. The on-site American cuisine restaurant, Tiffany's Bistro, features happy hour and dinner. In addition to a gym and a 24-hour business centre, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Full breakfast (surcharge), a free local area shuttle and self-parking (surcharge)
  • An electric car charging station, concierge services and a lift
  • Coffee/tea in reception, 2 meeting rooms and a 24-hour front desk
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 80 rooms include comforts such as air conditioning, in addition to amenities such as WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

English

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  • Breakfast included
  • Pet-friendly
  • Free WiFi
9.2 out of 10, Wonderful, 191 reviews
The price is AU$250
includes taxes & fees
10 Aug - 11 Aug
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 15 miles
  • Free shopping centre shuttle
  • Free theme park shuttle
  • Uncovered parking on site (USD 20 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Tiffany's Bistro

Things to do

  • Air hockey
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Games
  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • Ski storage
  • Table tennis

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free theme park shuttle
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Wedding services

Business services

  • 2 meeting rooms
  • 2,077 square feet of conference space
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 1 per night (rates may vary)
  • Uncovered self-parking fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Big Bear
Best Western Big Bear Chateau
Best Western Chateau Hotel Big Bear
Big Bear Best Western
Big Bear Chateau
Big Bear Chateau Best Western
Best Western Big Bear Chateau Hotel
Best Western Chateau
Best Western Big Bear Chateau
Chateau Big Bear Boutique Hotel, BW Signature Collection Hotel

Frequently asked questions

Does Chateau Big Bear Boutique Hotel, BW Signature Collection have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 1 until May 31.

How much does it cost to stay at Chateau Big Bear Boutique Hotel, BW Signature Collection?

As of 5 Aug 2025, prices found for a 1-night stay for 2 adults at Chateau Big Bear Boutique Hotel, BW Signature Collection on 17 Aug 2025 start from AU$195.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Chateau Big Bear Boutique Hotel, BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Self-parking is available for USD 20 per night.

What time is check-in at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Check-in start time: 4 PM; check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Chateau Big Bear Boutique Hotel, BW Signature Collection?

Checkout is at 11:00 AM.

Where is Chateau Big Bear Boutique Hotel, BW Signature Collection located?

Located near the slopes, this Winter Park hotel is situated in a shopping district, within 1 mile (2 km) of Bear Valley Community Hospital and Snow Summit, and is convenient for winter sports, such as snow tubing and snowshoeing. The Village is 1.8 mi (2.9 km) away.

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Chateau Big Bear Boutique Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1004 reviews
Rating 8 - Good. 240 out of 1004 reviews
Rating 6 - Okay. 85 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia

Liked: Cleanliness, amenities, property conditions & facilities
it was beautiful and excellent location
Stayed 4 nights in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful mountain town, it's great restaurants as well.
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Good location and clean
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the middle of Big Bear.
Stayed 2 nights in May 2025

10/10 Excellent

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and comfortable room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful secluded location .
Stayed 1 night in Jun 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations, friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is comfortable, well cared for, and clean, though the price should advertise a parking fee of $20 per day.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend to anyone coming to big bear.
Stayed 1 night in Jun 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They needed towels at the pool and hot tub.
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute and cozy hotel. Ill always stay here!
Stayed 1 night in May 2025

10/10 Excellent

Stephany

Liked: Cleanliness, amenities, property conditions & facilities
Went for our Anniversary, loved the staff, room, grounds. Free breakfast was delicious! Will return again soon!
Stayed 2 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Comfortable stay .
Stayed 4 nights in Feb 2025

10/10 Excellent

Ruby Maria Grace

Great stay!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Amazing!!
Stayed 1 night in Apr 2025

10/10 Excellent

Elena

Liked: Cleanliness
Lovely weekend . We had a city wide power outage during our stay and the staff was so helpful with flashlights and lanterns. Before the power went out, piano lounge and bar was so relaxing. Would definitely recommend.
Stayed 3 nights in Jun 2025

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
The stay was ok. There was some hair in my bed and the shower faucet was falling out from the wall. Besides that decent hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service quiet area good breakfast but the pool was too cold. Nice over all
Stayed 1 night in Jun 2025

10/10 Excellent

julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place felt very safe and comfortable
Stayed 1 night in Mar 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Spacious & comfortable room. The only downside is they have fine grade sandpaper in lieu of toilet paper.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
This place was very clean and the staff was great as well as the free breakfast. Very pleased
Stayed 2 nights in May 2025

10/10 Excellent

Sandy

Liked: Amenities
Staff was very nice and helpful! Rooms were very nice! Great breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to Big Bear City and that Hotel esa great. It is near of Snow Summit and the staff was very kind
Stayed 1 night in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel in a great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and comfy rooms.
Stayed 1 night in Nov 2024