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Reviews of Creta Hotel

2 out of 5
Creta Hotel
22 Sarolidi Street, Agios Nikolaos

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 63 reviews" "
Rating 8 - Good. 17 out of 63 reviews" "
Rating 6 - Okay. 5 out of 63 reviews" "
Rating 4 - Poor. 1 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

deshan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely place. The room was incredible, it was so large with a fully equipped kitchen. Everything was spotlessly clean. Our welcome was warm and friendly, and enjoyed sharing stories with the marvellous French-Canadian owner.
Stayed 2 nights in Apr 2024
Response from creta hotel staff on 4 May 2024
Dear guests,thank you for your wonderful review, it will be shared to all the staff members. Interactions with our clients is still the greatest perk in the hospitality business.Kind regards,Bernadette & co

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Phenomenal view, lovely clean room, terrific staff
Absolutely fantastic place. Impeccably clean, cleaned most days. Stunning and unbelievable view from the balcony (the photos for the sea view double room on the top floor are brilliant on the website, in actuality it's even better. The staff couldn't be more helpful. All in all a magnificent experience, the best place we've ever stayed, in a lovely setting, close to all necessary amenities. Practically outside the door there's steps leading down to a row of bars and tavernas overlooking the sea and harbour, with steps down to a tiny pebbly cove that's perfect to swim from, and 4 minutes walk round the corner is a sandy shingle beach with sunbeds and parasols and more good swimming. There's a free city shuttle bus that takes you around the town and to the bus station that picks up by the horn statue near the bars, leaves about 10 past and 20 to each hour. We're already booked to go back next year! Thanks to Bernadette and staff for making it a lovely holiday. Strongly recommend Creta Hotel
Sunrise around half 6 each morning. Worth getting up early for.
Stayed 10 nights in Jul 2023
Response from creta hotel staff on 16 Aug 2023
Dear Michael, Thank you for choosing Creta hotel for your stay in Agios Nikolaos and for taking the time to review our property. We are so happy to hear that everything was so perfect for you and that you had such an amazing time here! We wish you a beautiful summer and looking forward to welcoming you again next year! Kind Regards

10/10 Excellent

marie

Liked: Cleanliness, room comfort
Nice stay
It was a little difficult to find with the car initially. Otherwise good.
Stayed 1 night in May 2023
Response from Bernadette A. on 18 May 2023
Dear Customer,We are delighted to hear that you enjoyed your stay at our hotel .Thank you for your kind words and for sharing your experience with other travelers. Your feedback is very valuable to us and it motivates us to keep improving our services and facilities. We appreciate your loyalty and we hope to welcome you back soon.Sincerely,The Hotel Manager

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, room comfort
Great people and spacious room
We needed a last minute place to stay after my son broke his foot and we needed a place with an elevator, we booked late at night and the wonderful lady at the front desk was so kind and got us in a room even though there was an issue with our booking. Our room was clean and had a great view of the water. The location is close to restaurants and shopping and the beach. Everyone was very helpful and kind during this time that was difficult while on our vacation.
Stayed 2 nights in Sep 2022

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, room comfort
You HAVE to stay here!
Amazing facilities, most excellent location and super friendly staff. Loved it!
Stayed 12 nights in Jul 2022

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very helpful staff/owners. Comfortable accommodation. Lovely balcony with amazing views. Would return.
Stayed 1 night in Jul 2022

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Super clean. Wonderful, helpful staff. Spacious. Great shower and large kitchenette.
Stayed 6 nights in May 2022
Response from Bernadette A. on 6 June 2022
Thank you for your review, and for choosing us for your stay in Agios Nikolaos. It's greatly appreciated. Kind regards,

10/10 Excellent

michael

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2022

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities
A cheap hotel. I booked an apartment with sea wiew but got a wiew into another building and just sideway partial sea wiew. Balcony very narrow nothing like on the photos. Very disappointed.
Stayed 3 nights in Sep 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view!
Beautiful views, clean and spacious rooms, comfortable beds, and friendly staff! The location is excellent, although it’s best to park in the paid lot nearby as parking is limited on the street adjacent the hotel.
Stayed 1 night in Jun 2019
Response from Hotel Creta Staff on 7 June 2019
Dear William, We are so grateful for your kind review! Thank you for staying with us Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, two bedroom apartment. Comfortable beds. Great location. Breakfast was worth the extra charge. The staff was friendly and helpful always. Close to good restaurants.
Stayed 4 nights in May 2019
Response from Creta Hotel Staff on 14 May 2019
Dear guests, We thank you very much for staying with us and for your very kind comment!

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Even better than I expected
We were greeted at our car with a smile on our arrival. Fabulous service, spotless hotel and walking distance to the restaurants, shops and beaches. Our room was very spacious and had an amazing view with a huge balcony.
Stayed 2 nights in Jul 2017

10/10 Excellent

R. Fuentes-Pl, London,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location friendly staff
Second time stated at Creta Hotel we just love it, location, near to the beach and restaurants, friendly staff. The room was big enough, kitchenette, toilet and bedroom plus a small balcony facing the see. Absolutely recommended. Also to mention Bernadette Hotel manager and Susana what a pleasure to see them again. Until next year Creta Hotel🇬🇷😎
Stayed 13 nights in Jun 2017
Response from Bernadette & Susana on 17 July 2017
Thank you so much, we already miss you.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Easter vacation in Ag Nik
The location could not be more convenient, just paces from the commercial center of Ag Nik but perfectly quiet. Staff are extremely helpful, kind, pleasant, friendly. They were great about accommodating a teen boy with a separate room in our suite. Breakfast is not to be missed, especially local yogurt with honey. We were there for Easter celebrations, and were honored to feel included, it was memorable and the fireworks were spectacular. The best time to visit Crete.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
Stayed 2 nights Bernedette and her work colognes were so kind and helpful nothing was too much lovely breakfast

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and welcoming atmosphere with great staff .
The Creta Hotel is a small hotel in an excellent location. It is minutes to the harbour, marina, two beaches, and the area where tours and excursions leave from. It has a local bus and a bus station where you can get the highway bus to different locations. Our first room was not what we expected but the day following our arrival we were given another room which was perfect and met our needs. We thought another chair in the room would be handy and one was provided the following day! A lovely breakfast is available if you want it. An individual safe is also provided at no cost. An added bonus is there are books in several different languages available for the use of guests. Bernadette and her staff were a pleasure to deal with and they are willing to do anything to make your stay a pleasant, memorable one. We would not hesitate to recommend this hotel to anyone looking for a more homely alternative to the big chain hotels.

8/10 Good

Garry, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Creta hotel
Nice friendly staff.bernadett and Suzanne.very helpful.only slight negative was small balcony and no safety deposit box.otherwise highly recommend.

10/10 Excellent

Wendy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous time
Bernadette and her staff were so helpful and friendly. There was nothing that was too much. We loved our stay, which was meeting up with friends.

6/10 Okay

R, London, UK

Quiet stay
Booked through Expedia and being familiar with the area was a pleasant stay near to the beach and city centre. The hotel is quiet, clean and good location. The apartment a decent size with a kitchenette separated from the bedroom, toilet and a balcony with some sea view. A bit disappointed as the pictures displayed on your website are showing only one room which I wanted to be but unfortunately I couldn't as it was already booked.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bernadette, the hostess, is warm and welcoming.

10/10 Excellent

David, England

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel in an excellent location.
Clean and spacious hotel offering a warm friendly welcome. Excellent location between the town centre and the beach.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great location , walking distance to everything , great outlook, plenty of restaurants and cafes nearby

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, well appointed self catering hotel
This Hotel in a well located part of Agios Nikolaos is quiet and comfortable with spacious self catering. The balconies are usefully sized to enjoy good views over the harbour. The service is helpful and courteous, always on hand to help. Local restaurants and shops are a short distance from the Hotel.

6/10 Okay

Klaus Peter

Stayed 2 nights in Sep 2023

8/10 Good

Liza

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

AVIN

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

giuseppe

Liked: Cleanliness, room comfort
Consigliatissimo!
L'hotel si trova in posizione centrale, ma in una strada poco trafficata e quindi silenziosa. Le stanze, pulitissime, sono ampie e comprendono un balcone con splendida vista mare e una cucina spaziosa e molto fornita. Staff molto cordiale e disponibile. Consigliatissimo!
Stayed 4 nights in Aug 2023
Response from creta hotel staff on 16 Aug 2023
Dear guest, Thank you for choosing Creta hotel for your stay in Agios Nikolaos and for taking the time to review our property. We are so happy to hear that everything was good! We wish you a beautiful summer and we hope to welcome you again to our hotel in the near future! Kind Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from creta hotel staff on 16 Aug 2023
Thanks for the rate!!! We are so grateful!

10/10 Excellent

Agnes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très bon accueil en français, établissement très bien situé pour visiter la ville à pieds, chambre très Propre et vue magnifique sur la mer. Je recommande...
Stayed 2 nights in Jul 2023
Response from Bernadette A. on 23 July 2023
Je vous remercie pour vos bons commentaires, c'est tres apprecie. Cordialement,

2/10 Terrible

Gianni

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

lazaros

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Axel

Liked: Cleanliness, room comfort
Schöner Aufenthalt
Sehr schöne und ruhige Lage. Tolle Aussicht bei Studios in den oberen Etagen. Zentrumsnah. Saubere und geräumige Studios. Schon etwas in die Jahre gekommen.
Stayed 3 nights in Aug 2022

10/10 Excellent

Matti

Liked: Cleanliness, room comfort
Edullinen ja hyvä majoitus keskustan lähellä
Edullinen ja hyvä majoitus keskeisellä sijainnilla kävelymatkan päässä kaikesta.
Stayed 3 nights in Jul 2021
Response from creta hotel staff on 23 July 2021
Dear Matti, we can not thank you enough for such a nice review. We are so grateful! We send you our warmest wishes. Have a lovely day! Kind Regards

10/10 Excellent

Eriks

Liked: Cleanliness, room comfort
Enjoyable stay
I think all rooms have a kitchenette, therefore the hotel does not offer the traditional services like food and drinks, nor laundry. Otherwise, I liked it. Clean spacious rooms, great view I had, close to restaurants and the main attractions. Street parking is a bit cramped, but there is a large parking place down the street. Good price, but it's corona time.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 6 nights in Jul 2020

10/10 Excellent

Quentin

Travelled with family
Liked: Cleanliness, room comfort
Très bon séjour, accueillant et familial
Nous avons séjourner pour une nuit dans l’appartement 207. L’accueil a été fantastique, l’hôtel est tenu par une dame qui parle français et toute son équipe ont fait le maximum pour nous satisfaire. Nous avons été surclasser sur un appartement avec vue sur mer. Merci beaucoup !!! Proximité plage et centre ville. Rue calme. Appartement très propre tout équiper. Literie de qualité. Je recommande
Stayed 1 night in Jul 2020
Response from creta hotel staff on 20 July 2020
Dear Quentin, Thank you so much for staying with us, and for taking the time to write this nice review! We are so grateful! We are more than happy to hear that you enjoyed your stay with us. We wish you all the best and we really hope to see you again in the near future! Greetings from all of us here in hotel Creta.

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superfornøyd
Perfekt beliggenhet , utrolig koselig personale , gode senger. Brukt hotellet mange ganger. Kommer tilbake.
Stayed 11 nights in Oct 2019
Response from Creta Hotel Staff on 11 Nov 2019
Dear Elisabeth, We are really so grateful for your very kind review! It makes us more than happy to know that you really enjoyed staying with us. We send you our warmest wishes and we hope to see you again very soon!

10/10 Excellent

claude

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super séjour
super hôtel ,bien situé,calme,petit déjeuner copieux, accueil chaleureux parle Français,
Stayed 2 nights in Sep 2019
Response from B. ARSENEAU on 3 Oct 2019
MERCI!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ottimo. Solo il WiFi era piuttosto instabile
Stayed 6 nights in Aug 2019
Response from Reception Creta Hotel on 16 Aug 2019
Dear guests, Thank you for staying with us and for your feedback! We really appreciate it, and we hope to welcome you again in our property for a future stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une équipe accueillante et attentionnée, situation parfaite de l'hôtel, vue sur la mer, réponses à toutes les questions...Tout simplement parfait!
Stayed 4 nights in Jul 2019
Response from Creta Hotel staff on 12 July 2019
Dear guest,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us, and we hope to see you again!

8/10 Good

Martin, Rotterdam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
zeer vriendelijk en behulpzaam personeel. Het hotel ligt in een klein straatje op twee minuten lopen van het centrum. Onze kamer had een klein balkon met uitzicht op zee en een apart gedeelte waar de keuken in zat met koelkast, zitje, koffiezetter etc. Prima kwaliteit-prijsverhouding.
Stayed 9 nights in Jun 2019
Response from Creta Hotel Staff on 2 July 2019
Dear guests, Thank you for staying with us!We are so grateful for your kind review! We are really glad that you enjoyed your stay at our hotel. Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione molto buona, permette di muoversi a piedi agevolmente fra le principali attività. Stanze spaziose. Gentilissima la reception.
Stayed 1 night in Jun 2019
Response from Creta Hotel Staff on 29 June 2019
Dear guests, Thank you for staying with us and for your very kind comment! We appreciate it, and we hope to see you again.

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien à tous égards
Bien à tous égards.
Stayed 7 nights in Apr 2019
Response from Bernadette Arseneau on 14 June 2019
Merci pour vos commentaires!

10/10 Excellent

Aad, Eindhoven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ontzettend schoon met prachtig uitzicht met een warme receptie ontvangst
Stayed 2 nights in Apr 2019
Response from Creta Hotel Staff on 12 Apr 2019
Thank you for your kind comment and for staying with us!

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Hotel pulito
Hotel con personale cordiale, stanze ampie e pulite, ma posizione non molto comoda da raggiungere e con difficoltà di parcheggio nelle immediate vicinanze.
Stayed 2 nights in Oct 2017

10/10 Excellent

Céline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bien
Très bel hôtel. Le seul point noir c'est que pour y accéder, il faut monter des marches. Mais il est bien situé à qq minutes de tout.
Stayed 4 nights in Sep 2017

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommander
Excellente hotel personnel aceuillant tres bon emplacement pres de tout a pied et dejeuner personnalise excellent
Stayed 3 nights in Sep 2017
Merci pour vos bons commentaires, ca nous donne un regain d' energie pour continuer en fin de saison.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä sijainti, lähellä keskustaa ja rauhallinen hotelli. Avulias henkilökunta.
Stayed 6 nights in Jul 2017

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bon hotel pour la vue du 3ieme étage.
Très déçu à l'arrivée le site montrait la photo d'une grande terrasse et en realité la chambre du 2ieme étage n'avait qu'un petit balcon. Je ne réserverai plus par hotel.com.
We are very sorry,that you didn't liked your room ! Best Regards, Reservations Creta Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Preis/leistungs Verhältnis
Schönes, kleines Hotel mit sehr engagiertem und frendlichem Personal. Lage zur Strandpromenade optimal. Super sauber. Beim nächsten Urlaub auf Kreta sicher wieder.