Standard Cottage, 1 King Bed, Balcony, Ocean View | Property grounds

Reviews of Acajou Hotel

3.5 out of 5
Acajou Hotel
209 Paria Main Road, Grande Riviere, Trinidad

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 97 reviews" "
Rating 8 - Good. 26 out of 97 reviews" "
Rating 6 - Okay. 5 out of 97 reviews" "
Rating 4 - Poor. 1 out of 97 reviews" "
Rating 2 - Terrible. 2 out of 97 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acajou offered exactly what my wife and I needed for a short staycation. A few minutes walk to the beach which walks more of having your own private getaway. The food was home cooked and delicious. Very friendly and courteous staff who were more than accommodating. We had the ability to see nesting turtles from our hut! Will be rebooking and recommending. Thank you Acajou!
Stayed 2 nights in Apr 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will give the area, hotel, service an A However, part of the road leading to the hotel needs to be fixed😱
Stayed 1 night in Apr 2024

10/10 Excellent

Carl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the ambience and vibe at this hotel. The rooms were very nice and comfortable. The lunch and dinner was tasty even though they ran out of shark. The beach was easily accessible and the locals were friendly. I LOVE MY COUNTRY!
Stayed 1 night in Mar 2024

10/10 Excellent

Earl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to see the Leather Back turtles. An amazing experience all around. Our hut was just beautiful. Very comfortable. Quiet and clean. Loved every minute of out stay. The staff was wonderful as well.
Stayed 1 night in Mar 2024

6/10 Okay

Anthony

Travelled with partner
Disliked: Amenities
The ambience is best for a get away and total relaxation. Some simple upgrades to room amenities will increase the comfort of this hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A piece of paradise
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem ! I am totally in love with the location and the hotel. This is paradise. Stayed only one night for a last minute getaway while visiting my parents on the island and the moment I walked in i fell in love. The cabins were so beautiful , relaxing and heavenly . The staff is very friendly, courteous and just amazing , they made our stay very comfortable . When I opened the sliding door to the back patio of the cabin and I saw the view , it took my breath away . The food is also amazing , we had breakfast , lunch and dinner and everything was absolutely delicious. Guy I am really I love with this place and will be booking a 7 day stay in April. I can’t wait to go back .
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place, great for families. I wish I would stay there longer to give a better description
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very laid back and relaxing. Excellent birdwatching nearby. Quite rough sea when we were there but you can sit on the beach and swim in the river on the inland side. Friendly staff.
Stayed 5 nights in Jan 2024

10/10 Excellent

Luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is perfect
Stayed 1 night in Jan 2024

6/10 Okay

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Went for my wife's and I Anniversary, called and let them know in advance, yet walked in with my wife to see the room marked Happy Birthday. Ceiling fan was not working, hot water was broken also.
Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cabins were very nice and comfortable and the environment was peaceful.
Stayed 2 nights in Aug 2023
Response from Acajou Hotel on 18 Oct 2023
Hi Jason,Thank you for your review. we appreciate your feed back.

10/10 Excellent

Immanuel

Stayed 1 night in Sep 2023
Response from Acajou Hotel on 18 Oct 2023
Hi Immanuel,Thank you for your review. We appreciate your feed back.

6/10 Okay

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The beach and river were lovely. The sheets were cotton and comfortable. The bed was nice. The bathroom was clean. There is no A.C but the place is well ventilated and cool. The place can be fenced a bit better and I find it overall overpriced. 5 star hotels are priced like that and this is 3 star.
Stayed 1 night in Sep 2023
Response from Kim on 13 Sept 2023
Hi Alisha, thank you for taking the time to give your review. We appreciate your feedback.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Acajou Hotel on 18 Oct 2023
Hi Jim,Thank you for taking time to leave a review. We appreciate your feed back.

8/10 Good

Valini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Derick

Stayed 3 nights in Jul 2023

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful off the grid sleep
Stayed 1 night in Jun 2023

10/10 Excellent

Shanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the serentiy and privacy of the cabins
Stayed 2 nights in Jun 2023

10/10 Excellent

Mishanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I spent the weekend here. From the moment we arrived, the peacefulness was the first thing we felt. The property is well-maintained, the staff all very pleasant, and the food at the restaurant was great. There's a hammock and chairs on the deck, facing the garden, and the sea beyond. If my husband could have spent the whole weekend on that hammock, he would have.
Stayed 2 nights in Jun 2023

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience and I would totally recommend staying there. If the lack of air conditioning is a concern don't let that deter you, I was very comfortable with out it. The staff is great, Kim is friendly and accommodating overall excellent experience.
Stayed 2 nights in Jun 2023

10/10 Excellent

Carrie

Stayed 2 nights in Jun 2023

10/10 Excellent

Nicko

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a little untidy and rundown on the path heading to the beach, needs to be cleaned and kept in better condition. People really need to stop littering on the beach.
Stayed 1 night in Jun 2023

8/10 Good

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Positives: Wonderful staff, lovely dinner and huge delicious breakfasts. I've stayed at this property on two other occasions in the years past. Although the rooms were clean, clearly there were signs that deeper cleaning along with upgrades are definitely needed. The grass on the outdoor was cut neatly, but again more maintenance is needed.
Stayed 1 night in May 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay and close to the Turtles
Lovely place, amazing food. The only issue was it is not cheap! It is slightly too expensive for what you get but maybe that’s the price you pay to stay this far off the beaten track. No aircon was just about made up for with the fans being sufficient and I suppose it is more environmentally friendly. The hotel arranged for us to be taken to the turtle centre after dinner and seeing a dozen or so turtles laying eggs was a highlight of our whole trip, so well worth the extra expense as there is no better place in the world.
Stayed 2 nights in Apr 2023

8/10 Good

Ricardo

Stayed 1 night in Apr 2023

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed at Acajou Hotel for 5 nights. Very friendly staff and a quick 2 minute walk on to the beach to swim in the sea and watch the turtles lay their eggs. Great breakfast and also had lunch and dinner at the restaurant which was also good.
Stayed 5 nights in Mar 2023

10/10 Excellent

Jaden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well situated with many activities to partake in. The staff was exceptional and the food was divine. Overall 10/10.
Stayed 1 night in Mar 2023

10/10 Excellent

Maureen, Maraval

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The whole setting is total tranquility. Our tour guide was extremely knowledgeable and friendly
Stayed 1 night in Mar 2023

10/10 Excellent

Tonya-Leigh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I celebrated our third anniversary at Acajou. It was amazing! It was peaceful, quiet and beautiful. Our Cabin was lovely and clean with the wonderful view of the river and ocean. The hammock was wonderful and relaxing. We even got a treat as we were able to see two leather back turtles during an early morning walk on the beach. The food was oh so delicious! Dinner was just fabulous. Staff were very attentive and helpful. I am so happy we decided to visit and I definitely would like to return.
Stayed 1 night in Mar 2023

8/10 Good

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and on the beach front I did not like trail to the beach. It looked very unsafe
Stayed 2 nights in Feb 2023

10/10 Excellent

alicia

Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful time. Lovely get away for us. The food was great!!!! Will return for sure🌺

6/10 Okay

Marlon

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jun 2022

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. We was able to enjoy some peace and just listen to the ocean, whoa!. Property needs some repairs and to be up dated. Wi-Fi sucks. All the staffs was very friendly and pleasant. Kudos to Kim and Tyrell and also the housekeeping staffs. I already recommended the hotel to some of my friends.
Stayed 3 nights in May 2022
Response from Kim on 8 July 2022
Thank you for your review. we appreciated you feedback.

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely go back there ...
Stayed 1 night in May 2022
Response from Kim on 8 July 2022
Thank you! We appreciate your feedback.

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing. The hotel was very clean and in keeping with its natural environment. Food was excellent. Service was excellent. Guides were available for turtle watching. It was a great experience and I would certainly return.
Stayed 2 nights in May 2022
Response from Kim on 17 May 2022
We appreciate you taking time to leave this lovely review. We are happy that you enjoy your time with us and look forward to your return. Thank you!

8/10 Good

Phab-Pantaleon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
So the food was excellent. I loved the ambient but found that tbey could of atleast have music in the room. The service was ok but they could of informed us more about the activities and could have more than just canoeing
Stayed 2 nights in Apr 2022
Response from KIM on 11 May 2022
Thank you for taking the time to give a review. We appreciate your feedback. We also apologize the lack of information given.

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acajou is such a hidden gem! We thoroughly enjoyed our stay there and every one of the staff was so friendly. The restaurant's food is quite delicious and all homemade. The beach was ok but the river was quite nice. We got to see the turtles lay eggs which was a first for us. We will definitely stay there again! My only advice is to walk with enough bug spray.
Stayed 2 nights in Apr 2022
Response from KIM on 15 Apr 2022
Hi Jessica, thank you for your lovely review, we appreciate you taking the time to share your experience with us.

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little cabins along the river and within view of the ocean. The property is beautiful with lots of trees and flowers. Very relaxing and serene with sounds of birds and the ocean waves crashing. The cabin was spacious and had everything we needed. The hammock on the deck being our favourite spot to relax. The beach is a short walk away. The food served in the restaurant was exceptional and the staff very friendly and helpful. I would highly recommend staying here for a relaxing or romantic getaway.
Stayed 1 night in Mar 2022
Response from KIM on 6 Apr 2022
Thank you Laura! We appreciate you taking time to leave us your review.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an absolutely beautiful and idyllic time at Acajou. I recommend this unique experience to anyone who wants to slip off the grid for a few days into Wild Trinidad Countryside. Staff and food were superb also.
Stayed 3 nights in Feb 2022
Response from KIM on 6 Apr 2022
Thank you James! We appreciate your feedback.

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from KIM on 6 Apr 2022
Thank you Francis. We appreciate your feed back.

10/10 Excellent

Antonia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kim was a wonderful hostess & receptionist. Acajou is very peaceful and I look forward to returning. The only thing that was a disappointment was that our hot water wasn't working. Other than this, it was perfect!
Stayed 1 night in Jan 2022
Response from KIM on 6 Apr 2022
Thank you Antonia! We are happy that you enjoyed your stay with us. My apologies for the hot water situation. We look forward to your return.

10/10 Excellent

Vincent, San Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, tasty food, clean environment and beautiful scenery. Forgot to ask for wifi password but the signal wasnt strong in the cottage where i stayed.
Stayed 1 night in Nov 2021
Response from KIM on 1 Dec 2021
Thank you Mr Vincent for your lovely review, we are happy you enjoyed your stay with us and we are currently working on improving our wifi. Hope you come again. Regards Staff of Acajou

6/10 Okay

Chantal Alyssa Annisa

Stayed 1 night in Oct 2021

10/10 Excellent

LESLI ANN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful, serene and rustic resort. I’ll definitely go again and highly recommend it to others.
Stayed 2 nights in Sep 2021
Response from KIM on 12 Oct 2021
Thank you for choosing Acajou hotel. We appreciate your feedback.

2/10 Terrible

Clyde

Travelled with partner
Liked: Cleanliness, staff & service
The staff were warm and friendly. The food was also great however, there was no electricity, which isn't their fault but for such an established place they can more than invest in a generator or some battery powered lights, the bathroom was laced with molds and cobwebs could be seen in the corners.
Stayed 2 nights in Sep 2021
Response from Kim on 6 Sept 2021
Thank you for bringing this issue to our attention. Please accept my sincere apology for the untidy bathroom and power outage, I can understand your frustration. We pride ourselves in giving the best possible guest experiences, and I'm sorry we fell short in this instance. Once again please accept my sincere apology.

10/10 Excellent

SHAKA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff is polite. The property is beautiful. Food is also really good.
Stayed 1 night in Aug 2021
Response from Kim on 6 Sept 2021
Thank you so much for your kind words, we really appreciate you taking the time out to share your experience with us.