Ingenio Airport Hotels from AU$59 (LPA)

"Staff was very accommodating!"

"It was very nice hotel, with shuttle transportation and located in a nice area with huge shopping one block apart. The breakfast is a buffet and if you don’t have time to enjoy it, it does not offer simple coffee and toast with butter and jam. This was the only thing that I suggest them to improve. The people at the front desk (depending, not all), were not very helpful. In many hotels they provide the information about everything. It was not the case with them when we checked in. "

"Beautiful hotel with exceptionally friendly and helpful staff — especially Eduardo, who greeted us with a smile from the moment we checked in late at night until our last evening. He consistently went above and beyond to ensure that any issues or personal requests were handled with genuine care and attention. There were a few small details that could be refined to make the experience feel truly five-star. For example, the bath salts weren’t replenished after the first night, and clearer communication about the rooftop pool being reserved for suite guests would have been appreciated. A few of the other reception staff could also take inspiration from Eduardo’s open, transparent, and welcoming approach, which made us feel completely at ease. Overall, it was a wonderful stay in an exceptionally beautiful hotel, and we left with many happy memories."

"Clean and nice area"

"Professional and well mannered staffing in all departments "

"Beautiful hotel in a central location. Friendly staff. Small swimmingpool, but perfect for cooling down while sunbathing on the rooftop. "

"Great hotel. Felt safe. Lovely area."

"Disappointed overall. Issues with checkin as no link sent to do it online, the (virtual) hotel reception were helpful but it was stress I did not need. The WiFi did not get sorted until late afternoon then day after I checked in and to top it off, the balcony window shutter collapsed when I was putting it down on my last evening. This is a new place and I wish them well but I felt like it was unfinished and overall I was disappointed."

"Family friendly, good range of food daily. Loved the whole experience "