Search Government Complex Gwacheon Station hotels

"The room itself was very nice—clean, comfortable, with excellent water pressure and a convenient location. The hotel was under renovation, but we were informed about possible noise at check-in and that was not an issue. Unfortunately, the customer service was disappointing. Our room temperature was 77°F (25°C), and when I called the front desk I was simply told to turn off the heat and open the window. A fan was only provided later after another complaint. I later became sick and tried to order room service using the tablet in the room, which listed drinks, breakfast, brunch, and desserts. When the order didn’t work, we were told the restaurant was closed due to renovations. There was no notice of this, and the tablet menu was misleading. We contacted Expedia hoping the hotel could at least suggest nearby restaurants since my husband doesn’t speak Korean, but the hotel representative was reportedly rude and only offered partial reimbursement if we checked out within 30 minutes—even though I was sick. The room and location were good, but the lack of communication and poor customer service affected our overall experience."

"Clean room, convenient, great spot for business travel."

"It was good"

"I loved the location; being near Gangnam Station and all the stores was so convenient. My only minor disappointment was that the room felt a bit more cramped than the pictures suggested"

"가족, 친구 또는 연인과 호캉스하기 너무 좋은 곳! 그리고 이그제큐티브 라운지 혜택있는 방을 돈 조금 더 내고 추가하는 것을 강력 추천합니다. 라운지혜택으로 좀 더 풍성하게 호텔시설을 즐길 수 있습니다. 라운지에서 저녁 및 조식을 해결할 수 있고, 중간중간 라운지에서 음료마시며 쉬기도 좋아요. 음식이 가짓수가 많진 않아도 하나하나 맛있었어요. 디저트류도 뛰어났습니다. 그리고 룸 창이 크고, 남산한강뷰를 배정받았는데 시야가 확 특이고 아름다웠습니다. 직원들도 하나같이 도움을 주려고 노력하며 친절하였습니다. 그리고 사우나 탕이 온천이라고 해서 기대하고 갔는데, 정말 좋더라구요. 탕에 들어가자마자 매끈함을 느낄 수 있었습니다. 사우나가 정말 좋아서, 나중에 부모님 모시고 또 오려구요. 그리고 수영장 레일도 매우 길어서, 수영연습 하기도 좋습니다. 이 외에 농구장, 스쿼시장, 스크린 골프장에서 다양한 스포츠를 즐길 수 있어서 호텔 내에서만 있어도 즐겁게 시간을 보낼 수 있었어요. 마르퀴스 피트니스 (수영장, 사우나, 헬스장, 스쿼시장, 농구장, 스크린골프장 등) 시설 숙박한다면 잘 이용해보세요. 또, 신세계백화점, 파미에스테이션과 하우스오브 신세계 등과 건물이 연결되어 있어 먹거리 걱정없고, 왔다갔다 하며 놀기 참 좋은 위치입니다. 좋은기억 안고, 다음에 또 재방문 하기로 했습니다:) "

"The property is great, 10mins walk to the nearest train/subway station. Room was cozy and clean. To note they don’t have microwave in the room. Also the hotel does not have self-service laundry, but there is a coin laundry shop just 5mins walk away."

"Nice"

"Good location "

"Very good customers and room service. "