Gonsenheim Hotels, Mainz

"The hotel and staff were awesome. The only negative thing (complaint) I have is that for myself and my elderly mother-in-law, the walk from the train station to the pickup point at terminal 1 was rather strenuous with the luggage we had. The hike from the drop-off at the hotel parking garage to the hotel itself was again strenuous for us. But this was not the fault of the hotel and/or shuttle. They were all extremely accommodating. Will definitely use again, but with lighter luggage 😁."

"Nice modern hotel with comfortable beds. Seems to be that nobody told me that room cleaning was by request only- I didn’t see any pre-notification about this nor was I warned at check-in - poor show when you come home from a day out and your wet towels are still on the bathroom floor from morning and the beds are not made. I also notice that hotels.com list airport shuttle as one of the amenities available - but that is just not true, although terminal 2 at the airport is a 10 minute walk away. Breakfast had most things you would need to start your day, the waffles in particular are really tasty."

"Breakfast was standard, nothing special. Rooms (and general building) were very hot and uncomfortable. The thermostat did not work. Location was not as expected (not actually in Frankfurt and 30+ minute walk to the nearest train station). Staff was helpful and self check was nice. They stored bags for us when we arrived early. If there is more than 1 person in your room get 2 cards as you will need 1 card in the room if you want power. The provided bus to the airport was on time (and can be used to gain acess to the airport train station if you plan accordingly). Overall not terrible, just less comfortable and accessible than we had expected."

"Very clean room and friendly staff. Convenient location to the airport especially Terminal 1 and 2. Nice selection of restaurants/bar."

"The Steigenberger Frankfurt Airport has been my go-to stay arriving and departing Germany for years. I’ve had exceptional rooms in the executive tower section, and very nice “business” rooms. To me the breakfast is a highlight. The restaurant options have become more limited especially on weekends. The ability to go for a walk in the adjacent woods is one of the best things about the hotel! Great to get over jet lag. The other great thing at least until this year is the super convenient shuttle bus to terminal 2. With the move of airlines to the new T3, I sincerely hope, no I beg!, that the Steigenberger hotel keeps a Shuttlebus to T3. Because the brand new airport train is horrible!! So staying at the Steigenberger hotel with only a connection to Terminal one will definitely affect the convenience of the hotel for travel. Which would be a shame for such a wonderful hotel with great staff!"

"Easy access to the airport excellent location to fly out "

"Clean room"

"No"

"We have stayed at this hotel several times. Always a good experience. Breakfast is very good. The Bed was fantastic; so comfortable. Our room was very quiet and it was very easy to adjust the thermostat. The check-in process is always easy and fast. "