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Hyatt Regency Mainz

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Luxury
1.401298464324817E-45 star property
9.4

Exceptional

Luxury family-friendly hotel located in Altstadt Mainz

At Hyatt Regency Mainz, you can look forward to a terrace, shopping on-site and a coffee shop/cafe. Indulge in a Swedish massage, a manicure/pedicure and a body scrub at Club Olympus, the on-site spa. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is AU$243
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All credit card transactions at the property will require a PIN number for added security.

Renovations and closures

The following facilities or services will be unavailable from January 16 2026 to December 31 2026 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 34 per person
  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 27.00 per day
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Hyatt Regency Mainz have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from January 16 2026 until December 31 2026 (dates subject to change).

How much does it cost to stay at Hyatt Regency Mainz?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Mainz on 24 May 2026 start from AU$243, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Mainz pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Hyatt Regency Mainz?

Self-parking is available for EUR 27.00 per day.

What time is check-in at Hyatt Regency Mainz?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hyatt Regency Mainz?

Checkout is at noon.

Does Hyatt Regency Mainz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is Hyatt Regency Mainz located?

This family-friendly Mainz hotel is located on the riverwalk, within a 5-minute walk of Rhine and St. Ignaz Church. The Museum of Ancient Shipbuilding and Gutenberg Museum are also within 10 minutes. Mainz Central Station Tram Stop is 23 minutes by foot and Mainz Hauptbahnhof West/Taubertsbergbad Tram Stop is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 548 out of 780 reviews
Rating 8 - Good. 187 out of 780 reviews
Rating 6 - Okay. 27 out of 780 reviews
Rating 4 - Poor. 12 out of 780 reviews
Rating 2 - Terrible. 6 out of 780 reviews

Reviews

Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. Staff was very friendly and helpful. Property was excellent. Great location within walking distance of attractions.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Great location near Christmas Markets and Cathedral! Wonderful service and Excellent place to eat and visit in lounge area.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was spectacular. The view, the staff, and the rooms were perfect.
We loved the decor in our sixth floor room.
The view from our windows.
The street adjacent to the hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, amenities, property conditions & facilities
Despite a late arrival the reception staff, Janik, was enthusiastic and welcoming. Hotel has a nice atmosphere and the rooms are a good size with good amenities.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice view of the river.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

HUAIYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great river walk, nice pool/hot tub/gym
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest hotels I can think of: excellent design, location on the Rhine, helpful and friendly staff,
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around a very welcoming and excellently run hotel, topped by its impressive location on the Rhine.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff and bar staff excellent!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Hien

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoy the hotel location by the river. It’s very convenient for us to get to the river cruise ship.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and attractive hotel, 10 min from old city. Highly recommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and value for money. Wonderful view on the Rhine and walking distance from beautiful spots
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
location is great, along the Rhine River and walkable to train station and town center.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Adam

Liked: Cleanliness, amenities
This hotel's location is excellent for people visiting Mainz. The restaurant was...okay. Our room was clean.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to the riverside. Excellent service. Will stay again.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

High class hotel in a perfect location. Excellent staff and brilliant facilities. Rooms very comfortable as is spa.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant did an excellent meal
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool lobby and bar. Great location next to the river. Good breakfast. Good value.
Stayed 2 nights in May 2025
Verified

8/10 Good

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean, soft bed, lots of pillows, I would recommend some firmer pillows, but that’s it for the room. Breakfast buffet was very expensive for a buffet $34 euros, definitely not worth the cost.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
We had some cleanliness and maintenance issues in the room during our stay, but the staff was courteous and very responsive. They fixed the problem quickly and to our satisfaction. The rooms are nice and comfortable with good space for clothes and a desk to work at. The bathroom has a sliding barn door, so not as great for privacy as a normal door. Breakfast started after I had to leave for my work meetings, but there were some pastries and coffee set out in a easy "grab and go" manner. Overall, a good choice for a hotel in Mainz.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very clean. Staff very friendly and helpful. Swimming pool, sauna and steam room were great facilities.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed your hotel and loved the location on the Rhine. Everyone was ver nice and welcoming.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely incredible breakfast feast! Service was impeccable and food was excellent! Looking out on the Rhein every morning was the cherry on top! The service personnel were so friendly and accommodating
Stayed 5 nights in Apr 2025