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Overview of Hilton Surfers Paradise Hotel and Residences

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Guest reviews

4.1 / 5Very Good
1,892 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

Highlights

Popular LocationCavill Avenue1 min walk
Popular LocationTimezone2 min walk
Popular LocationChevron Renaissance4 min walk
AirportGold Coast, QLD (OOL-Coolangatta)37 min drive

Choose dates to view prices

Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • King Deluxe Room

    King Deluxe Room

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    More details
  • Executive Room, 1 King Bed, Business Lounge Access

    Executive Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 39 sq m
    • Partial ocean view
    • Sleeps 3
    More details
  • Room, 1 King Bed

    Room, 1 King Bed

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
    More details
  • King Relaxation Room with Lounge Access

    King Relaxation Room with Lounge Access

    Room amenities

    • 54 sq m
    • Ocean view
    • Sleeps 3
    More details
  • King Relaxation Suite with Lounge Access

    King Relaxation Suite with Lounge Access

    Room amenities

    • 56 sq m
    • Partial ocean view
    • Sleeps 3
    More details
  • Room, 1 Bedroom (Residence City)

    Room, 1 Bedroom (Residence City)

    Room amenities

    • 70 sq m
    • City view
    • Sleeps 4
    More details
  • Room, 2 Bedrooms, 2 Bathrooms, Ocean View

    Room, 2 Bedrooms, 2 Bathrooms, Ocean View

    Room amenities

    • 100 sq m
    • Ocean view
    • Sleeps 6
    More details
  • Room, 2 Bedrooms (Residence City)

    Room, 2 Bedrooms (Residence City)

    Room amenities

    • 85 sq m
    • City view
    • Sleeps 6
    More details
  • Room, 2 Bedrooms, Ocean View

    Room, 2 Bedrooms, Ocean View

    Room amenities

    • 100 sq m
    • Ocean view
    • Sleeps 6
    More details
  • Room, 3 Bedrooms, 2 Bathrooms, Ocean View

    Room, 3 Bedrooms, 2 Bathrooms, Ocean View

    Room amenities

    • 100 sq m
    • Ocean view
    • Sleeps 8
    More details
  • Room, 4 Bedrooms, Ocean View

    Room, 4 Bedrooms, Ocean View

    Room amenities

    • 115 sq m
    • Ocean view
    • Sleeps 10
    More details
  • Penthouse, 4 Bedrooms

    Penthouse, 4 Bedrooms

    Room amenities

    • 125 sq m
    • Ocean view
    • Sleeps 10
    More details

About this area

Surfers Paradise

Located in Surfers Paradise, Hilton Surfers Paradise Hotel and Residences is in the city centre and by the ocean. Cavill Avenue and Chevron Renaissance are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Kurrawa Beach. Travelling with kids? Don't miss Timezone, or check out an event or a game at Metricon Stadium.

Popular Location

What's nearby

  • Cavill Avenue - 1 min walk
  • Timezone - 2 min walk
  • Infinity Attraction - 4 min walk
  • Chevron Renaissance - 4 min walk
  • Surfers Paradise Beach - 5 min walk

Getting around

  • Florida Gardens station - 4 min drive
  • Helensvale Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 37 min drive

Restaurants

  • Where to eat
  • Catch Restaurant – Restaurant offering seafood. Serves breakfast and dinner daily. Kids' menu available.
  • The Food Store – Serves breakfast and light fare daily.

About this property

Hilton Surfers Paradise Hotel and Residences

Luxury hotel connected to a shopping centre in Surfers Paradise with 3 outdoor swimming pools
3 outdoor pools, a full-service spa and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an indoor pool, a fitness centre and a bar/lounge. All 320 rooms feature comforts such as pillowtop beds and Egyptian cotton sheets, while conveniences include fridges and coffee makers. IPod docking stations and 24-hour room service are standard, as are LCD TVs with DVD players.
Hilton Surfers Paradise Hotel and Residences offers 320 forms of air-conditioned accommodation with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and a hairdryer.

Property amenities

Internet

Available in all rooms: WiFi (AUD 14.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: AUD 20 per night
Valet parking: AUD 40 per night
Limited parking spaces
Parking height restrictions apply
Limo/town car service
Theme park shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 39 for adults and AUD 19.50 for children
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Free daily reception
24-hour room service
Coffee/tea in a common area

Things to do

3 outdoor pools
Art gallery
Children's pool
Fitness centre
Full-service spa
Indoor pool
Sauna
Hot tub

Family friendly

3 outdoor pools
Children's pool
Dry-cleaning service
DVD player
Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Free food shopping service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
English
French
Hindi
Italian
Japanese
Korean
Russian
Thai

Business services

4 meeting rooms
Business centre
Conference space (10764 square feet)

Outdoors

BBQ grill(s)
Garden
Picnic area
Pool sunloungers
Terrace

Spa

7 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Spa open selected days
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Beach towels
Couples dining
Romance packages available
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Egyptian cotton sheets
Free cots/infant beds
Linens
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

37-inch LCD TV
DVD player
iPod dock
Films for purchase
Premium channels

Food and drink

Champagne service
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle
Fridge

More

Desk
Iron/ironing board
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types accepted at this property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night (for stays between 1 January and 31 December)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

Pool access available from 6:30 AM to 10:30 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. Parking height restrictions apply.

Property is also known as

  • Hilton Surfers Paradise Hotel
  • Hilton Surfers Paradise
  • Hilton Surfers Paradise Hotel & Residences Gold Coast
  • Hilton Surfers Paradise Hotel And Residences
All reviews

Guest reviews

4.1

Very Good

5 - Excellent
915
4 - Good
501
3 - Okay
271
2 - Mediocre
144
1 - Poor
61
4.2
Cleanliness
4.1
Service and Staff
4.0
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, amazing breakfast, nice tidy room, great room service.

Stayed 5 nights in Mar. 2020

3/5

  • Disliked: Staff & service

Just wanted some ice for our pre dinner drinks.... cost $8 to have a bucket of ice brought to our room.... paid $350 for one night, you up would think ice to your room would be complimentary.

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Our room was beautiful, spacious with a large bathroom. It was my daughters 22nd birthday and the very helpful friendly front counter lady sent us up a complimentary bottle of bubbles. What's not to love about the Hilton. Totally recommend 😎

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The residences were excellent, very spacious and clean. They had everything needed for a stay from irons, washimg machine, dryer, micro, oven and lots of fine cutlery and crockery. I must say the thing that left an impression on me was the staff, they were courteous always, very helpful, nothing was a problem when you called them. The hotel is also very well located near Cavill Mall and a 2 min walk to the beach. Special mention to the young gentleman who checked us in on arrival, Ricardo who helpful with a change on room and Catherine at the bakfast buffet. Outstanding friendly customer service, Congratulations to them. Would certainly not hesitste coming back to stay here at thos fabulous hotel and residences. Forgot to mention pool, yes it was heated, a plus for me. Also a spa and indoor pool plus a lap pool. Lots of restaurants and shops umder the building and lots of parking available also at a cost.

Stayed 3 nights in Feb. 2020