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Hilton Surfers Paradise

Hotel Class
5 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
1,822 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Cavill Avenue
    1 min walk
  • Popular Location
    Timezone
    2 min walk
  • Popular Location
    Chevron Renaissance
    4 min walk
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    37 min drive

Choose dates to view prices

Book online or call:

1800 809 285
  • Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Room (2 Single Beds)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room (2 Single Beds)

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • King Deluxe Room

    Room Amenities

    • Partial ocean view
    • Sleeps 3
    More details
  • Executive Room, 1 King Bed, Business Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Executive Room (2 Single Beds)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • King Relaxation Room with Lounge Access

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • King Relaxation Suite with Lounge Access

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Accessible Room

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Surfers Paradise

Hilton Surfers Paradise is located near the beach and in an area with good shopping. Cavill Avenue and Chevron Renaissance are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Kurrawa Beach. Travelling with kids? Don't miss Timezone, or check out an event or a game at Metricon Stadium.

What's nearby

  • Popular Location
    Cavill Avenue - 1 min walk
  • Popular Location
    Timezone - 2 min walk
  • Popular Location
    Infinity Attraction - 4 min walk
  • Popular Location
    Chevron Renaissance - 4 min walk
  • Popular Location
    Surfers Paradise Beach - 5 min walk

Getting around

  • Florida Gardens station - 4 min drive
  • Helensvale Station - 16 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 37 min drive

Restaurants

  • Where to eat
  • Catch Restaurant – Restaurant offering seafood. Serves breakfast and dinner daily. Kids' menu available.
  • The Food Store – Café. Serves breakfast and light fare daily.

About this property

Hilton Surfers Paradise

Luxury hotel connected to a shopping centre in Surfers Paradise with 3 outdoor swimming pools
Along with 3 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Wired Internet in public areas is free. Additionally, an indoor pool, 5 beach bars and 2 bars/lounges are on-site. All 169 rooms feature comforts such as pillowtop beds and Egyptian cotton sheets, while conveniences include fridges and coffee makers. IPod docking stations and 24-hour room service are standard, as are LCD TVs with DVD players.
Hilton Surfers Paradise offers 169 forms of air-conditioned accommodation with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch LCD televisions come with pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a complimentary bathrobe, designer toiletries, complimentary toiletries and a hairdryer.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night (for stays between 1 January and 31 December)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 39 for adults and AUD 19.50 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 20 per night (in/out privileges)
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.

We should mention

Pool access available from 6:30 AM to 10:30 PM Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. Parking height restrictions apply.

Property is also known as

  • Hilton Surfers Paradise Hotel
  • Hilton Surfers Paradise
  • Hilton Surfers Paradise Hotel & Residences Gold Coast
  • Hilton Surfers Paradise Hotel And Residences

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Self parking: AUD 20 per night
  • Valet parking: AUD 40 per night
  • Limited parking spaces
  • Parking height restrictions apply
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AUD 39 for adults and AUD 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 5 beach bars, 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Hot tub

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • In-room childcare (surcharge)
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese

Business services

  • 4 meeting rooms
  • Business centre
  • Conference space (10764 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open selected days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch LCD TV
  • DVD player
  • iPod dock
  • pay films
  • premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Nearby activities

Activities

  • Beach access
  • Bike hire
  • Boat tours
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Parasailing
  • Sailing
  • Scuba diving
  • Snorkelling
  • Surfing/boogie boarding
  • Theme parks
  • Whale watching
  • Windsurfing

Where to eat

  • Catch Restaurant – Restaurant offering seafood. Serves breakfast and dinner daily. Kids' menu available.
  • The Food Store – Café. Serves breakfast and light fare daily.
4.1

Very Good

5 - Excellent
905
4 - Good
479
3 - Okay
251
2 - Mediocre
131
1 - Poor
56
4.3
Cleanliness
4.1
Service and Staff
4.1
Amenities
4.1
Property condition

3/5

  • Liked: Staff & service

Was a very busy time for this hotel alot of people checking in. The parking is a little confusing once you are down below there is no sign saying to get to the Hilton it only says orchid tower and residences whcih led us to belive it wasnt either of those lifts we should be going in.We guessed . ALso the room we were in was very bland and the couch was dirty,it needs a steam clean and also the carpet had cigarette stains. ALl the windows were filthy dirty on the outside from the ocean which i understnad is hard to keep clean but if you are given an ocean view and its hard to see out of the window because of dirt then the ocean view means nothing..

Stayed 1 night in Dec. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location is magnificent and some staff were helpful and responsive. One bad experience is that our room was not available at the time of arrival nor was it ready when reception staff promised. Also, room was not serviced at all one Saturday and difficult to get such service once requested for fresh towels and amenities let alone bed linen change.

Stayed 4 nights in Nov. 2019

3/5

    Central location , but at the time of our stay to many schoolies were at this hotel . I asked for a room change and was denied never stay there again

    Stayed 4 nights in Nov. 2019

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities

    There was no designated smoking area, except for out the font odd the hotel, which made you feel like a vagabond

    Stayed 1 night in Nov. 2019

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