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Reviews of Central Hotel Gloucester by Roomsbooked

3 out of 5
Central Hotel Gloucester by Roomsbooked
14-18 Clarence Street, Gloucester, England

Reviews

8.0

Very good

Rating 10 - Excellent. 102 out of 251 reviews" "
Rating 8 - Good. 90 out of 251 reviews" "
Rating 6 - Okay. 22 out of 251 reviews" "
Rating 4 - Poor. 14 out of 251 reviews" "
Rating 2 - Terrible. 23 out of 251 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is in a very central location and there were good facilities in the room which was a good size and very clean but we didn't find any other facilities in the hotel. However there are cafes, bars etc in easy walking distance.
Stayed 1 night in Apr 2024
Response from Roomsbooked on 17 Apr 2024
Thank you for taking the time to leave us a review. Our hotel aims to primarily offer self-catering facilities in the rooms with the microwave, fridge, and kettle with tea and coffee. We will pass on your comments as feedback. We hope you consider us again if you would like simple accommodation in the center of town!

10/10 Excellent

Jimmy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation for the price. Very clean, plenty of facilities in the room - including a microwave, wine glasses, crockery & cutlery. The beds were really comfy and the shower was lovely. Would definitely stay again. Staff were very welcoming & helpful.
Stayed 1 night in Apr 2024
Response from Roomsbooked on 10 Apr 2024
We're glad that you had a great time during your stay with us! We love the services that we provide to our guests to ensure that everyone enjoys their stay with us. Thank you for taking the time to leave us a review. :)

10/10 Excellent

gemma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great property. Clean and convenient for town and transport
Stayed 1 night in Apr 2024
Response from Roomsbooked on 10 Apr 2024
We are glad that you enjoyed your stay with us at our hotel! We hope you would consider us again in the future, and we appreciate you leaving us a review. :)

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to town and nearby amenities
Stayed 2 nights in Feb 2024
Response from Roomsbooked on 28 Feb 2024
Thank you for your amazing review!

10/10 Excellent

Bernard

Stayed 3 nights in Jan 2024
Response from Roomsbooked on 30 Jan 2024
Thank you for your lovely review!

8/10 Good

charlie

Stayed 1 night in Jan 2024
Response from Roosmbooked on 7 Feb 2024
Thank you for your review!

8/10 Good

Adrian

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Roomsbooked on 30 Jan 2024
Thank you for your review!

2/10 Terrible

JOLLY LAZAR

Stayed 4 nights in Jan 2024
Response from ROOMSBOOKED TEAM on 14 Feb 2024
Good Afternoon,Please can we ask what issues you have experienced during your stay? We would like to look into these to avoid disappointment for any future stay.

8/10 Good

Margaret

Stayed 1 night in Jan 2024
Response from Roomsbooked on 30 Jan 2024
Thank you for your review!

10/10 Excellent

Warren R.

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the convenience of being between the train station and the commercial areas. Good, clean accommodations.
Stayed 2 nights in Dec 2023
Response from Roomsbooked on 30 Jan 2024
Thank you for your lovely review!

10/10 Excellent

Edina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Fab stay
Compact,clean,excellent facilities
Stayed 2 nights in Dec 2023
Response from Roomsbooked on 30 Jan 2024
Thank you for your lovely review, we hope to see you again!

10/10 Excellent

Esteban

Stayed 3 nights in Dec 2023
Response from Roomsbooked on 30 Jan 2024
Thank you for your review!

8/10 Good

Jo

Stayed 1 night in Dec 2023
Response from Roomsbooked on 30 Jan 2024
Thank you for your review!

8/10 Good

ALISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic hotel excellent location, clean good staff, this was my third visit and i shall stay again.
Stayed 1 night in Dec 2023
Response from Roomsbooked on 30 Jan 2024
Thank you for your lovely review, we hope to see you again!

4/10 Poor

Liyakat, Mobile

Travelled with family
Disliked: Staff & service, amenities
1. The hotel is conveniently located in the city center and less than five minutes from the bus and coach station. The hotel also has a 24 hour front desk. 2. We stayed there for a week and during the whole time and had no running hot water in the sink. The shower had hot water only. We complained to the front desk who said they would get maintenance to fix it. However they didn’t turn up during the whole week we were there to fix it. The front desk did nothing to keep us informed about what was going on. We had to go and ask them each day what the status was, and their response was always the same. We’ll get ask maintenance to come and fix it. . I am really disappointed that they didn’t care or actively try to resolve the issue or keep us informed about what was going on. In the end, we didn’t have hot water for our entire trip. So although they had a 24 hr front desk, I’m not sure what they did, because they were not able to actively follow up and address guests concerns. 3. Room service was spotty at best. They were supposed to clean the room everyday. Sometimes they came, sometimes they didn’t. When they did come, they did’t replace dirty dishes or towels, or straighten the room. They mostly came in and emptied the bins. In 7 days staying there, they only replaced dirty linen and dishes at most 2 times.
Stayed 6 nights in Nov 2023

10/10 Excellent

Maria Lourdese, Staines upon Thames

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Central Gloucester Team on 25 Nov 2023
Thank you for a great review, we look forward to your next stay with us

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet and value for money
The location of this hotel is excellent and easy to find. Check in was straightforward and quick. The room itself was a good size and had a separate sitting area with a sofa, TV, fridge, kettle and microwave. There was a good choice of cutlery and glasses too. The bathroom was very clean and the shower was hot and powerful. The bed was comfortable and it was very quiet during the night. The only downside was the temperature which was boiling! I turned the radiators off but no windows opened so it made it feel a little stuffy. Overall very happy though and good value for money
Stayed 1 night in Nov 2023
Response from Central Gloucester Team on 25 Nov 2023
Thank you for a great review, we look forward to your next stay with us

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but stay at your own risk.
Room was not cleaned very well. Staff gave wrong room and 2 people came into our room unannounced. Triple check your room reservation when checking in. Was not offered any remedy for the inconveniences.
Stayed 1 night in Nov 2023

8/10 Good

David

Stayed 1 night in Oct 2023
Response from Central Hotel Gloucester Team on 7 Nov 2023
Thank you for leaving a great review. We look forward to your next stay with us.

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Central Hotel Gloucester Team on 7 Nov 2023
Thank you for leaving such a great review. We look forward to your next stay with us.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time here, thank you.
Stayed 2 nights in Oct 2023
Response from Central Hotel Gloucester Team on 24 Oct 2023
Thank you for leaving such a great review. We look forward to your next stay with us.

8/10 Good

Peter

Stayed 1 night in Oct 2023
Response from Central Hotel Gloucester Team on 18 Oct 2023
Thank you for leaving a great review. We look forward to your next stay with us.

10/10 Excellent

JOLLY LAZAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Sep 2023
Response from Roomsbooked on 4 Oct 2023
Thank you for booking your stay with us and leaving us a review. We are glad to see that you had a great time with us and we hope you will consider us again for any future booking needs!

6/10 Okay

Andrew

Stayed 1 night in Sep 2023
Response from Roomsbooked on 4 Oct 2023
Thank you for the review.

6/10 Okay

John

Stayed 2 nights in Sep 2023
Response from Roomsbooked on 18 Sept 2023
Thank you for booking your stay with us and leaving us a review. We're sorry to see that your stay with us wasn't an entirely positive one, we would appreciate any feedback that you can provide to us so that we can improve.

10/10 Excellent

Judith

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, spacious room, fab shower. No complaints
Stayed 1 night in Sep 2023
Response from Roomsbooked on 28 Oct 2023
Thank you for your review!

8/10 Good

David

Stayed 1 night in Aug 2023
Response from Roomsbooked on 1 Sept 2023
Thank you for taking the time to leave a review, we are happy to see that you had a great stay with us. Thank you for booking with us.

10/10 Excellent

MIAO HENG

Stayed 1 night in Aug 2023
Response from Roomsbooked on 27 Aug 2023
Thank you very much for booking with us and leaving us a review, we are glad that you had a great stay with us!

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were very pleasant .The room was clean and tidy.
Stayed 1 night in Aug 2023
Response from Roomsbooked on 21 Aug 2023
Thank you for booking with us and taking the time to leave a review, we're glad to hear that you had a pleasant stay with us and we appreciate the kind words!

6/10 Okay

Gar

Stayed 1 night in Jul 2023
Response from Roomsbooked Team on 30 July 2023
Good Evening,We appreciate all the feedback to ensure we can improve our services going forward.

10/10 Excellent

Zachary D

Stayed 1 night in Jul 2023
Response from Roomsbooked on 25 July 2023
We're glad you had a great stay with us. Thank you for booking with us and leaving a review.

8/10 Good

Ben

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Hotel was clean and amenities were of fairly good standard could do with air conditioning but overall reasonable quality
Stayed 3 nights in Jul 2023
Response from Roomsbooked on 24 July 2023
Thank you for booking with us and leaving a review. We're glad you had a good stay with us and we hope you'll consider us again in the future.

8/10 Good

Wayne

Stayed 1 night in Jul 2023
Response from Roomsbooked on 24 July 2023
Thank you for booking your stay with us and leaving a review!

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a decent location for what we were looking for. Extra fans would have been helpful to keep us cool during sleeping hours. Lost some food due to having the electric off when we were not in the room (room key has to be locked in the port and only 1 room key provided). Only purchase food for the next morning as you are returning would be my recommendation. Other than that, it was a good place to rest.
Stayed 3 nights in Jun 2023
Response from Roomsbooked on 5 July 2023
Thank you for booking your stay with us and leaving us a review. We will pass on the feedback to the staff.In regards to the electrics we use energy savers that switch off the electricity in the room when guests are no longer inside, however the fridges that are featured in our rooms are on a separate circuit and will continue to stay on regardless.

10/10 Excellent

andreas

Stayed 1 night in Jun 2023
Response from Roomsbooked on 28 June 2023
Thank you for booking your stay with us and leaving us a review. We hope you consider us again for any future bookings!

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but no onsite parking.
We had a one night stay which was very comfortable with a clean and modernised room but the view was not particularly inspiring. We had minimal but very polite interaction with the reception staff. The hotel was pretty good value and the location was convenient to the center and docks area. The one downside was there was no onsite parking despite the website saying there was. This was the entire reason we booked this hotel over the more characterful New Inn. So this was a little frustrating. Other than that, a good stay.
Stayed 1 night in Jun 2023
Response from Roomsbooked on 20 June 2023
Hello, thank you for booking your stay with us and taking the time to leave us a review.We are glad you had a comfortable stay with us. We try to advise that public parking is available nearby but due to limits of the website it can appear different. We will be sure to pass on your feedback.

10/10 Excellent

Anna

Stayed 3 nights in Jun 2023
Response from Roomsbooked Team on 19 June 2023
Good Afternoon,Thank you for your feedback. We hope to see you again in the future.

10/10 Excellent

Wayne

Stayed 1 night in Jun 2023
Response from Roomsbooked on 15 June 2023
Many thanks for booking with us and taking the time to leave us a review.

10/10 Excellent

Omolola

Stayed 1 night in Jun 2023
Response from Roomsbooked on 13 June 2023
Thank you for booking your stay with us, and thank you for leaving us a review!

10/10 Excellent

Linda

Stayed 4 nights in May 2023
Response from Roomsbooked on 17 May 2023
Thank you booking with us and for leaving us a review!

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value central hotel
Good value hotel, centrally located, large rooms with good service, exceptional cleanliness, i will certainly be staying again
Stayed 1 night in May 2023
Response from Roomsbooked on 10 May 2023
Thank you for booking with us and leaving a review!

8/10 Good

Bernadette

Stayed 1 night in May 2023
Response from Roomsbooked on 28 May 2023
Thank you for leaving us a review and for booking your stay with us.

10/10 Excellent

Richard

Stayed 1 night in Apr 2023
Response from Roomsbooked on 2 May 2023
Thanks for staying with us and leaving us a review!

8/10 Good

Michael

Stayed 1 night in Apr 2023
Response from Roomsbooked on 17 Apr 2023
Thank you for leaving us a review!

10/10 Excellent

ILIAS

Stayed 1 night in Mar 2023
Response from Roomsbooked on 28 Mar 2023
Thank you for leaving us a review!

10/10 Excellent

Adam

Stayed 3 nights in Mar 2023
Response from Roomsbooked on 26 Mar 2023
Thank you for leaving us a review!

8/10 Good

Wayne

Stayed 1 night in Mar 2023
Response from Roomsbooked on 25 Mar 2023
Thank you for leaving us a review.

8/10 Good

keith

Stayed 1 night in Mar 2023
Response from Roomsbooked on 16 Mar 2023
Thank you for leaving us a review.

2/10 Terrible

Zara

Stayed 1 night in Mar 2023

8/10 Good

Thomas

Liked: Room comfort
Hotel is a regular place we stay, staff helpful, we normally get a discount on the parking at the shopping centre , but the girl on reception, who said she had worked there for 7 years , knew nothing about it , very strange
Stayed 1 night in Mar 2023
Response from K on 12 Mar 2023
Hi there, Thank you for your review! - Unfortunately, we never had a discounted price with the Car Park. You may have us confused with another hotel. Apologies.