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"Water plug inoperable in hand basin"

"Check was easy and fast, the room was great and bed was very comfortable, We will definitely stay again when we travel to Bristol airport."

"The staff were very friendly and all had a good sense of humour. The biggest problem is the prices of chocolate bar £2.50 a bag of crisps £2.50. There was lots on display and nobody bought any if they reduce the price they would sell more and they would make a good profit. It’s the same with the price of spirits £550 to £6 per shot we ended up going into our room and drinking their own drink helped double up for a discount. That’s the only negative thing I have to say."

"Nice hotel, nice clean room, good hot buffet breakfast, staff always friendly, good bar with plenty of choice of drinks. "

"Very relaxing place to stay Staff were particularly friendly and helpful Huge bed in our room but definitely needs a mattress topper (room 27) Room needs decorating and updating but think they have started on rooms But still a nice place for our overnight stay"

"Kaycee (unsure of spelling) was very helpful and welcoming. Breakfast was wonderful, worth having, and the fresh fruit was beautiful. Nice atmosphere, though the lovely classical music was cut off mid breakfast twice. Maybe after breakfast would be better time to change the music. Access to the room with the terrace was terrible; I suggest leading people across the lawn instead of past the untidy wood pile and down the rustic but uneven steps. Or through the back gate on the road instead, especially if they have large luggage. It was a great room though. Great location, lovely 15/20 minute walk to Bath centre but not much else nearby. Would recommend and stay again."

"Parking wasn't easy. Breakfast was okay. Not having anyone at the hotel other than breakfast staff wasn't ideal."

"Parking was very good lots of room. At reception we was greeted by a very helpful and friendly young lady (Anna) Fantastic job 👏. In fact all the staff where very helpful (Tsekani maintenance man) was extremely friendly and helpful. Breakfast was hot and plenty to eat very enjoyable. The hotel and rooms where very clean , I would definitely book here again if I am the area."

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