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"Service was spectacular. Good and rooms top notch."

"Staff very kind and helpful. Clean rooms and good breakfast. Not overwhelming "

"Very clean, very keen to help and professional team"

"Just returned from a 4 night break at the PopAlp. We had an amazing stay at this hotel, we were greeted by Nicolas on reception who was warm and welcoming, he was so helpful and could not do enough for us, he is a credit to the hotel. The room was spotlessly clean, well appointed, the beds were very comfortable and plenty of storage. Breakfast was lovely everything you need from fruit, breads, pastries etc.The hot breakfast items like back & eggs could have been kept hotter but apart from this everything was "

"I’ve been a Hotels.com member for over 15 years and have experienced a few disappointing stays, but this was the first time where the information on the site felt truly inaccurate from the start. Property looks great in photos, but the reality was very different and many important details were missing from the listing.Check‑in was polite but overwhelming, and several things we were told turned out to be incorrect. We were instructed to inspect the apartment on arrival and document issues, which felt unusual for a property presented at this level. We found scratches, a dirty counter, dog hair, and other signs the unit wasn’t properly prepared.Access to the apartment was inconvenient. Instead of a connected garage, we had to walk outside on completely unsalted, slippery paths while carrying luggage. The garage itself was extremely tight. Inside, the apartment looked nice, but the walls were thin and noise carried easily throughout the night. Several key details were not communicated: needing to scan a QR code for essential info, cleaning requirements before departure, scheduling a checkout inspection, reserving the sauna/gym, and the fact that no extra towels or toilet paper are provided. Reception was slow to respond, and our scheduled checkout walkthrough never happened.The stay might make sense for a full group of 8, but for fewer people the value simply wasn’t there. Overall, the experience was disappointing, and I would not return at this price.Also, no kids allowed times"

"Very friendly and helpful staff"

"Wonderful stay at Hotel L’Arboisie! Staff were very friendly and courteous. The services were excellent including the shuttle services that takes you to Megeve town and to the slopes. We had a room with a balcony and the views were spectacular. They also had a complimentary afternoon tea and cakes which was great. The hotel looks and feels luxurious and had amazing amenities. Would greatly recommend! "

"Great stay "

"Beautiful location"