Deluxe Double Room, Sea View | Beach
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Reviews of Villa Unggul

3 out of 5
Villa Unggul
Jalan Pantai, Gili Trawangan, West Nusa Tenggara

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 33 reviews" "
Rating 8 - Good. 8 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 1 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nalini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights and we absolutely loved the staff as well as their service and all the staff always ready to help you with a lovely smile Breakfast was so good. The pics what you see on the website it’s just like that pool was so nice. Really I can’t say anything untrue about this property. If you can guys stay bit longer great food great clean rooms, oh I forgot to mention huge room very spacious huge bathroom 👍
Stayed 3 nights in Feb 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graham
Nice large cottage style room ( but again with so many hotels etc no storage) Breakfast good and nice pool area close to beach with sun lounger Friendly atmosphere
Stayed 3 nights in Jan 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable large room and bathroom
Unggul offered a basic, comfortably large room with a small terrace and two folding chairs. The bathroom with shower, equally spacious. With little endeavour the place could be so much prettier, especially changing the chairs and table on the terrace.
Stayed 3 nights in Nov 2023

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location rooms are nice but furnishings dated still have tube tvs. Restaurant good. Reception staff useless.
Stayed 3 nights in Oct 2023

4/10 Poor

Maria

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dark rooms, it needs repainting, service was kept at the bare minimum and so was the cleaning
Stayed 2 nights in Apr 2023

10/10 Excellent

Timothy, Greenville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Unggul is perfectly located just about a 10-minute walk from the fast boat pier, on the main road, and has the sea turtle beach with snorkeling and ample marine life right across the street. What I also love is that they provide beach towels and have beach chairs and lunch/ dinner restaurant service on it. The breakfast by the pool is delicious and they do have late night snack age (I.e. French fries) available, as well as countless restaurants nearby. Staff is super nice. Clean facilities. Wi-Fi works well. Tv is hit or miss (worked in dad’s villa but not in mine, but I didn’t ask them to fix it so my bad). Refrigerator and AWESOME a/c. Ground gardens are also very nice. Loved our stay and would stay again, if we return to Gili T!
Stayed 3 nights in Feb 2023

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great room, great service. Great location about 10-minute walk from the heart of Gili T's nightlife. Right in front of Turtle Point, where you can go just steps into the water and see turtles swimming around. Be prepared with your own toiletries, and outlet converter (you can buy one at Gili Mart). The food in Gili T is amazing.
Stayed 3 nights in Jan 2023

10/10 Excellent

Kim, Mansfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious with high ceilings. Nice pool that sits in front and across from the beach.
Stayed 4 nights in Jan 2023

10/10 Excellent

Marthen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite place and very nice place
Stayed 2 nights in Nov 2022

10/10 Excellent

Chris

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
The best of both worlds
Great location just off the main strip (so quiet but within a stones throw of the action) with great beach access, nice rooms and friendly staff. Great value.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Unggul was central to everything. The staff were friendly and helpful. The property is well maintained and clean. I stayed for 10 days and the staff made me feel at home. I will definitely be staying there again next visit
Stayed 10 nights in Dec 2019
Response from ardhy on 2 Feb 2020
Dear.. thank you very much for your time to write us review hope to see you for your next trip to gili island

10/10 Excellent

Patricia, Toronto, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe this was the best hotel on the entire island! Resort was stunning, always clean, and directly across from the beach. Pool is beautiful, pool bar is always populated because of the fantastic “happy hour” deal and they make some of the best drinks I’ve ever had! Rooms are huge, clean, AC always worked great. 10 min walk from the boat drop off location.
Stayed 3 nights in Oct 2019

8/10 Good

Chris, Wellington NZ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, at the North end of town, turtles swimming outside, great pool and good breakfast. The hotel and grounds all well maintained, but the rooms need a bit of care and love, some cracks in the walls and missing some towels and other things, but easily rectified.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the resort great position good for snorkeling happy staff
Stayed 2 nights in Apr 2019
Response from ardhy on 17 May 2019
Thank you very much for your kindly feedback to us which is meaningful to us.we looking forward to stay with us for your next Holiday.

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 2 nights in Apr 2019
Response from ardhy on 26 May 2019
Dear Mr, Alain Thank you very much for write us good review that is meaningful for us for increase our property in future . looking forward to see you again for your next holiday.

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Synne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor customer service
We got met by a unfriendly man at the front desk, who demanded us to pay for our stay. We showed him the confirmation that our stay was prepaid and taken care of, but he did not even try to understand and instead we felt like we got accused for something that wasnt right. We experienced poor communication skills and unfriendliness several times during our stay, with the people at the reception to the fact it got uncomfortable. The other staff working around were nice.
Stayed 4 nights in Jun 2023

10/10 Excellent

Julie

Stayed 4 nights in Jun 2023

6/10 Okay

SO YOUNG

Liked: Room comfort
Disliked: Staff & service
숙소위치가 좋아요. 하지만. 그다지 친절하지 않은 직원들의 태도가..좀.. 특히 리셉션.. 많이 불친절...
Stayed 3 nights in Apr 2023

10/10 Excellent

Marie Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Apr 2023

6/10 Okay

Alexis

Liked: Cleanliness, property conditions & facilities, room comfort
Mitigate stay
Room is beautiful and spacious. However, the AC was not working very well, same thing in the other rooms. Breakfast is just « ok ».
Stayed 1 night in Dec 2022

10/10 Excellent

Gilbert

Stayed 2 nights in Nov 2022

8/10 Good

Miia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from ardhy on 2 Feb 2020
Dear Mr, Jacob Best wish from villa unggul Thank for your time to write review hope to seeing for your next trip to gili isand.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättebra ställe
Jättemysigt ställe. Fräscht och rymligt. Trevlig personal med humor. Strandläget är perfekt. 30 meter ut från strandkanten simmar havssköldpaddor. Ett enda minuset på hela veckan var att jag inte kunde förklara vad glutenintolerans var för personalen pga bristande engelska.
Stayed 7 nights in Jan 2020
Response from ardhy on 2 Feb 2020
Dear Mr, Simon Best wish from villa unggul thank you very much for your feedback to improve our property actually we already try to looking gluten free bread at gili but we can not fine.

10/10 Excellent

severyns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout ok
Stayed 3 nights in Jan 2020
Response from ardhy on 2 Feb 2020
Dear Mr/Mrs, Severyns Best wish from villa unggul Thank you for your little time to write a review . Hope to see you for your next trip to Gili Trawangan to stay with Us.

10/10 Excellent

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção de hospedagem em Gili T.
Hotel incrível e com equipe muito educada e atenciosa. Café da manhã a la carte muito bom e bem servido. O quarto é bem espaçoso e com excelentes instalações. Além disso, a localização é ótima. Fica no lado mais agitado da ilha, porém com uma certa distância dos bares e restaurantes, o que faz do ambiente reservado e calmo com praia na frente ótima para passar o dia relaxando ou fazendo snorkeling. Com certeza voltaríamos!
Stayed 4 nights in Sep 2019

10/10 Excellent

Yassine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Très bon accueil avec un cocktail de bienvenue avec une équipe très souriante hôtel très bien situé en bord de plage chambre chambre très spacieuses Seul petit bémol serviette de toilette rugueuse Sinon vous ne regretterez pas votre passage là-bas
Stayed 2 nights in Sep 2019

10/10 Excellent

Kamilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from gege witak on 10 Sept 2019
Dear Kamilia, We do thank you very much for your recent review during the stay with us. It is really appreciated regarding to you feedback. And it was a great time having you with us here and hope you can come back to have holiay in Gili Trawangan. Best regard, Gege Witak

10/10 Excellent

Sune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Gege Witak on 2 Aug 2019
Dear Sune, We do really appreciate for staying in the ilsna dand share the time together during the stay with us in Villa Unggul. Thank you for your appreciation also. Hope that you will come back again and stay with us in Villa Unggul. Tell the world how beautiful the island is. Thank you, Gege Witak

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quiet area and lovey staff
Amazing stay at this Hotel, the staff is amazing! It’s so close to the beach, only a 15min walk from the boat harbor and snorkeling is just outside the beach. 10-15min walk to the party area of the island, so not that noisy! I would really recommend this hotel!
Stayed 2 nights in May 2019
Response from ardhy on 26 May 2019
Dear Mr, Marius Thank you very much for your review that so meaningful for us for increase our service in future.