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Novotel Lombok Resort and Villas

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Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
3 outdoor pools

Overview of Novotel Lombok Resort and Villas

UNESCO Sustainable Travel Pledge

Novotel Lombok Resort and Villas

4.0 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Pantai Putri Nyale, Mandalika Resort, Kuta, Lombok, 83001

Explore the area

  • Popular LocationSerenting and Torok Bare Beach11 min walk
  • Popular LocationSeger Beach11 min walk
  • Popular LocationKuta Beach19 min walk
  • AirportLombok (LOP-Lombok Intl.)36 min drive

Choose dates to view prices

About this area

Kuta

Located in Kuta, Novotel Lombok Resort and Villas is on a private beach. The area's natural beauty can be seen at Pantai Seger and Kuta Beach. Take the opportunity to explore the area for water adventures such as swimming.
Visit our Kuta travel guideOpens in a new window
Map

What's nearby

  • Serenting and Torok Bare Beach - 11 min walk
  • Seger Beach - 11 min walk
  • Kuta Beach - 19 min walk
  • Pantai Seger - 1 min drive
  • Merese Hill - 23 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 35 min drive

Restaurants

  • Seasalt - 3 min drive
  • Markisa - 3 min drive
  • Warung Bule - 3 min drive
  • Sushi K Japanese Restaurant - 4 min drive
  • Gulas Garden - 4 min drive

About this property

Novotel Lombok Resort and Villas

Upscale hotel on the beach, with 3 outdoor swimming pools
At Novotel Lombok Resort and Villas, relax by one of the 3 outdoor swimming pools or spend the day at the private white sand beach where you can enjoy snorkelling.
Novotel Lombok Resort and Villas offers 102 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and bidets.

This Kuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A private beach and complimentary bicycles are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: IDR 151250-151250 for adults and IDR 0-151250 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Spice Market
  • Vue Restaurant

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Boating
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness centre
  • Free bike hire
  • Horse riding/hire
  • Kayaking
  • Motorised watercraft
  • Parasailing
  • Pedal boating
  • Playground
  • Scooter/moped hire
  • Scuba diving
  • Snorkelling
  • Spa services
  • Surfing/body boarding
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Lockers available
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Water sports equipment

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Private beachfront location
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)

More

  • Beach towels
  • Boat/paddles on site
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Free WiFi
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Hotel
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Business-friendly
Business-friendly
4 star
4 star
Guest rating 4+
Guest rating 4+

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 455000.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1169210.42
  • New Year's Eve (31 December) Gala Dinner per child: IDR 700000 (from 5 to 15 years old)

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between IDR 151250 and IDR 151250 for adults, and IDR 0 and IDR 151250 for children (approximately)
  • Airport shuttle fee: IDR 175000 per vehicle (one way)
  • Rollaway bed fee: IDR 455000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Lombok Novotel
Novotel Lombok
Novotel Lombok Hotel
Novotel Lombok Hotel Kuta
Novotel Lombok Kuta
Novotel Lombok Hotel Lombok
Novotel Lombok Resort Villas Kuta
Novotel Lombok Resort Villas
Novotel Lombok Villas Kuta
Novotel Lombok Villas
Novotel Lombok And Villas Kuta
Novotel Lombok Resort and Villas Kuta
Novotel Lombok Resort and Villas Hotel
Novotel Lombok Resort and Villas Hotel Kuta

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 100 out of 260 reviews
5 - Excellent 38%
Rating 4 - Good. 104 out of 260 reviews
4 - Good 40%
Rating 3 - Okay. 36 out of 260 reviews
3 - Okay 14%
Rating 2 - Poor. 17 out of 260 reviews
2 - Poor 7%
Rating 1 - Terrible. 3 out of 260 reviews
1 - Terrible 1%

4.1/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

3.0/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A right choice for our stay at Kuta
We had a wonderful stay at Novotel Lombok. It is a beautiful resort looking like a lost world with attractive sculptures . The staff is efficient in arranging tours for us. We had a wonderful dinner at the hotel restaurant. The breakfast was nice with lots of varieties.
Stayed 1 night in Jan 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, not “overbuilt”, it works nicely with the local environment and doesn’t overpower it. By far my greatest compliment is to the staff. From the super friendly breeze bar staff, to reception, management and the cleaners the service was universally excellent. To name a few (although I’ll miss many), thank you to Jan, Mukti, Anto, Jumardi, Ryadi and Santana, you all once again made it a memorable stay and I will be back this year!
Stayed 6 nights in Sep 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach front hotel with good breeze. Walking distance to a perfect spot to watch sunset. The sand is more pebble type and not as smooth as those found in gili islands. Breakfast is good and breeze bar serve some good happy hour cocktails. Watch out for the flies though. It is just irritating you have to fight your meals with flies. Management should have installed those electric flies buster at the restaurant. As for the rooms, they are ok and the only complains is there is no lift if you got 3rd floor room. Not suitable for those who have issue climbing stairs. Now the biggest minus point if you stay at Novotel, you get screwed if you dont have your own transport. There are no gojek or taxi. Only private cars. They charged a return trip from hotel to Kuta Lombok for 90k rupiah. It is only less than 3km one way and you can imagine the amount you rake up at the end of stay. Hotel should have provide shuttle service like those at Novotel Benoa Bali. Overall i still find Novotel the best hotel at Kuta and it is only the transport which is the biggest sore for visitors.
Stayed 3 nights in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded spot, beautiful premises and wonderful staff
Stayed 3 nights in Dec 2019

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect view and cleanliness
Stayed 1 night in Dec 2019

2/5 Poor

Stayed 1 night in Nov 2019