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"Lovely lodge. Excellent customer service, any issues were sorted immediately!"

"The room was very clean and tidy. The staff were very courteous and helpful."

"Excellent stay at a warm and friendly luxery hotel, thank you!"

"We stayed in cottage 3 only one night unfortunately as I could look at that view from our window forever. The cottage was spotless and lovely and warm and there was everything you could need for a longer stay . The food was excellent and the staff very friendly and helpful. Most of all very,very dog friendly , excellent ! "

"This hotel is outstanding, have stayed here a few times. Everything is spotless, lovely happy staff, like they enjoy working there working there. Lovely surroundings. The food is so nice. Just overall great x"

"Great room, not so good customer service on arrival at check in."

"Room spotless excellent service "

"The room was small but wonderful. The amenities tray came complete with a French press for coffee, tea, an electric kettle, two bottles of water, cookies and real ceramic cups. "

"The room was dated and had scuff marks on the doors and furniture and the carpet had seen better days BUT it was clean, tidy and had everything we needed. It is going through refurbishment at the moment and to be honest I expected a bit of a mess and noise but it was quiet. My partner used the leisure area and was happy with it."