Hotel Europa

Photo gallery for Hotel Europa

Lobby
Balcony
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Hotel Europa

Hotel Europa

3.0 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Via delle Monachette, 8, Genoa, GE, 16126

Explore the area

  • Popular LocationThe Bigo Lift (Il Bigo)12 min walk
  • Popular LocationOld Port12 min walk
  • Popular LocationPort of Genoa Cruise Ship Terminal13 min walk
  • AirportGenoa (GOA-Cristoforo Colombo)8 min drive

Choose dates to view prices

About this area

Genoa

Hotel Europa is located in Prè, a neighbourhood in Genoa, and is in the city centre and near the airport. Port of Genoa Cruise Ship Terminal and Old Port are worth checking out if an activity is on the agenda. Galata Maritime Museum and Citta Dei Bambini Children's Museum are also worth visiting. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Christopher Columbus Monument - 2 min walk
  • Piazza Acquaverde - 2 min walk
  • The Bigo Lift (Il Bigo) - 12 min walk
  • Old Port - 12 min walk
  • Port of Genoa Cruise Ship Terminal - 13 min walk

Getting around

  • Genoa Piazza Principe Station - 2 min walk
  • Genoa (GOA-Cristoforo Colombo) - 8 min drive

Restaurants

  • Prie De Ma — 1 min walk
  • Mamacita's - 2 min walk
  • Trattoria dell Acciughetta - 3 min walk
  • Tierra Nuestra - 3 min walk
  • Cucina da Mario - 4 min walk

About this property

Hotel Europa

3-star Genoa hotel in Prè, near Port of Genoa Cruise Ship Terminal
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/café and self parking. All 37 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include room service and premium bedding.
Hotel Europa offers 37 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. 42-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, bidets and complimentary toiletries.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (EUR 15 per day)

Food and drink

  • Buffet breakfast available for a fee daily: EUR 10 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of EUR 25

Things to do

  • Designer shops
  • Shopping centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian
  • Spanish

Outdoors

  • Rooftop terrace

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Children 5 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 per person (approximately)
  • Uncovered self-parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Hosted evening meal: EUR 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Comfort Europa Genova City
Comfort Europa Genova City Centre
Comfort Europa Genova City Centre Genoa
Comfort Hotel Europa Genova City Centre
Comfort Hotel Europa Genova City Centre Genoa
Hotel Europa Genova
Europa Hotel Genoa
Hotel Europa Hotel
Hotel Europa Genoa
Hotel Europa Hotel Genoa
Comfort Hotel Europa Genova City Centre

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 46 out of 260 reviews
5 - Excellent 18%
Rating 4 - Good. 114 out of 260 reviews
4 - Good 44%
Rating 3 - Okay. 64 out of 260 reviews
3 - Okay 25%
Rating 2 - Poor. 29 out of 260 reviews
2 - Poor 11%
Rating 1 - Terrible. 7 out of 260 reviews
1 - Terrible 3%

3.9/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff, nice room with everything we needed. Bed and pillows were on the hard side but that's something we're finding in general in Italy. Would definitely recommend!
Stayed 3 nights in Oct 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Location is great, only a couple of minutes from the main train station and 10 mins from the cruise terminal. It is also walking distance to the city center, about 20 mins walk. Continental breakfast was nice. Room/bed were comfortable, though carpet is very old.
Stayed 3 nights in Sep 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

1/5 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Very unfriendly front desk. Billed us twice. Very noisy. Lights shining through window all night.
Stayed 1 night in Oct 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Genoa value
Excellent service, we were allowed to check in early morning. WiFi was excellent, breakfast large and varied. Location perfect, 5 minutes to train station, 15 to cruise ship dock. Only complaint would be bathrooms were very small and cramped.
Stayed 2 nights in Sep 2018