Best Western Hotel Metropoli

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Down duvets, memory-foam beds, minibar, in-room safe
Down duvets, memory-foam beds, minibar, in-room safe
Down duvets, memory-foam beds, minibar, in-room safe
Down duvets, memory-foam beds, minibar, in-room safe

Overview of Best Western Hotel Metropoli

Best Western Hotel Metropoli

3.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
P.zza Fontane Marose, Genoa, GE, 16123

Explore the area

  • Popular LocationOld Port8 min walk
  • Popular LocationThe Bigo Lift (Il Bigo)10 min walk
  • Popular LocationGenoa Port Center13 min walk
  • AirportGenoa (GOA-Cristoforo Colombo)10 min drive

Choose dates to view prices

About this area

Genoa

Located in Genoa, Best Western Hotel Metropoli is in the city centre and near a metro station. Port of Genoa Cruise Ship Terminal and Old Port are worth checking out if an activity is on the agenda. Museo Civico di Storia Naturale di Genova and Galata Maritime Museum are also worth visiting. Spend some time exploring the area's activities, including whale watching. Guests appreciate the hotel's central location.

What's nearby

  • Palazzo Rosso - 3 min walk
  • Teatro Carlo Felice - 3 min walk
  • Old Port - 8 min walk
  • The Bigo Lift (Il Bigo) - 10 min walk
  • Genoa Port Center - 13 min walk

Getting around

  • Genoa Genova Brignole Station - 14 min walk
  • Genoa (GOA-Cristoforo Colombo) - 10 min drive

Restaurants

  • Jaa Nù take away - 2 min walk
  • La Berlocca - 2 min walk
  • Il Mugugno - 2 min walk
  • Trattoria San Carlo - 2 min walk
  • Le Rune - 3 min walk

About this property

Best Western Hotel Metropoli

3-star Genoa hotel in Genoa Historical Centre, walk to Old Port
Along with a bar/lounge, this smoke-free hotel has a coffee shop/café and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 52 rooms offer comforts such as memory foam beds and down comforters, plus in-room free WiFi and LCD TVs with cable channels. Guests will also find minibars, room service and coffee makers.
Best Western Hotel Metropoli offers 52 forms of air-conditioned accommodation with minibars and a safe. Memory foam beds feature down comforters. 32-inch LCD televisions come with premium cable channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 656 ft (EUR 23 per day)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: EUR 5.00 for adults and EUR 5.00 for children
  • 1 1 coffee shop/cafe
  • 1 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Business services

  • Computer station

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Memory-foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10.00 per pet, per night
Up to 55 lbs/25 kg
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 5.00 for adults and EUR 5.00 for children (approximately)
  • Nearby parking fee: EUR 23 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 10.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

Best Western Hotel Metropoli
Best Western Hotel Metropoli Genoa
Best Western Metropoli
Best Western Metropoli Genoa
Best Western Metropoli Genoa
Best Western Hotel Metropoli Hotel
Best Western Hotel Metropoli Genoa
Best Western Hotel Metropoli Hotel Genoa

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 241 out of 482 reviews
5 - Excellent 50%
Rating 4 - Good. 203 out of 482 reviews
4 - Good 42%
Rating 3 - Okay. 30 out of 482 reviews
3 - Okay 6%
Rating 2 - Poor. 7 out of 482 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 482 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good breakfast. Staff are lovely and extremely helpful.
Stayed 2 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service, clean room, great location. Air conditioning left a little to be desired - hot sleeping. Otherwise a great experience!
Stayed 1 night in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good for adults
Location very good, bed super and the best reception we had during our trip in Italy. However there is a stairs to enter the hotel, not handy with a buggy and the rooms are very dark. The breakfast was 30 minutes because of corona and 10 minutes before you had to leave, they already reminded you about it.
Stayed 3 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location
Great location, staff were very friendly. Irene, who welcomed us, was very lively and very welcoming plus gave us all the info we needed to get around. The down side is there is only one lift which serves as both a service lift and a guest lift plus it can fit two people with luggage or three people without luggage. There was no on-site parking, however there was good offsite parking at a public car park and this was about 200 - 300 m walk away. The WiFi was a bit choppy at first but got better. Good experience overall, thanks to the great attitude of the staff including the cleaning lady and dining staff
Stayed 2 nights in Jul 2021